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Many new executives who have never had an assistant before have a picture in their mind of someone who answers the phone, types, and files. We know how to set and monitor a department budget, take meetingminutes, research topics and write reports, and that’s just for starters.
Many new executives who have never had an assistant before have a picture in their mind of someone who answers the phone, types, and files. We know how to set and monitor a department budget, take meetingminutes, research topics and write reports, and that’s just for starters.
After many requests, the editors of the Administrative Professional Today newsletter have produced a webinar to take your minute taking skills beyond the basic level to master minute taker. What makes a master minute taker? Do you have a moment of panic when you're asked to take meetingminutes? Event only: $197.
CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. 5, 2010 at 12 p.m. love the simplicity and the way you "tell it like it is".Thank
EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. That was very helpful - really appreciate it! February 24, 2009 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m.
I have had to make other tasks a priority including booking an in-house lunch for the CEO for a meeting tomorrow. 1510 – Take a long phone call from a PA from another company setting up a series of meetings for my CFO. I’ve received an urgent email from the CEO’s PA asking to set up a meeting for tomorrow morning.
The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file. Quick fix: Pretty obvious here: Use your organization's internal phone book’s Employee Search tool to verify names and ensure that you have the right person in mind.
This includes personal identification information (like phone numbers, email addresses, social security numbers, etc.) to optimize scheduling; streamline customer service; transcribe meetingminutes; edit documents, photos, and videos; create dynamic presentations and graphics; even plan and organize multi-city travel.
So, the very best advice I can give you around how to write good minutes is to read other people’s minutes and start to work out what’s good, what isn’t; what fits your style, and what doesn’t. So, start reading!
Answering Phones and Screening Calls. Also included here would be taking and transcribing meetingminutes. However, regardless of the specifics, most duties fall within certain general guidelines for Administrative Assistants. Generalized Administrative Assistant Duties. Project Management.
Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.
An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Why are we not speaking to each other anymore?
If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. EST Taking Effective MeetingMinutes Join me for a Webinar Oct.
When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 5, 2010 at 12 p.m.
Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.
Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.
The cure: always answer the phone professionally - this way youre never caught off-guard. I agree that we should always answer the phone professionally, but if it is a co-worker calling, it seems silly to say "Patricia Robb speaking, Executive Assistant to the CEO, may I help you?" January 19, 2009 Patricia Robb said. to myself).
The Scribe would take notes during the meeting. After the meeting, provide a copy of the meetingminutes to everyone involved in the meeting. You will notice that your meetings will run much smoother once you apply these methods. A template can be downloaded here.
I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on.
I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? They are a valuable resource and I appreciate them.
I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon. EST Taking Effective MeetingMinutes Join me for a Webinar Oct.
Even if you phone the bank they need your secret passcode or they wont speak to you about your account. It's been the most efficient way for me to keep track of them since it's so handy to get to and I 'back myself up' by putting the log-in info for my outlook account in a notes area on my cell phone. 5, 2010 at 12 p.m.
Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. Oh, I agree. 5, 2010 at 12 p.m.
Some things I have on this list is a memory stick with the minute templates, tentcards, meals ordered, meeting packages, pen, notebook, highlighter, calculator (I hate math so just in case they ask something that requires mathematical skills) and attendance records to establish quorum for each meeting. It is interesting work.
They said it works with most phone services. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. I thought I would pass this tip along in the event you find yourself wishing you could take your words back. 5, 2010 at 12 p.m.
I am not taking a wireless phone with me and I am not going to talk about work with my friends where I am visiting. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. Talking about work all the time is not healthy for anyone. I cant wait!
Be professional on the phone and greet people who come calling, but not everyone needs to get in to see the boss. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. Be protective of your boss’s time. 5, 2010 at 12 p.m.
If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on.
I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. GET TO KNOW YOUR CO-WORKERS. We are not an island. 5, 2010 at 12 p.m.
The meetings were stress free and I was able to depend on my checklists and templates. Did I phone to get my electricity turned on? EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. 5, 2010 at 12 p.m. 411 Look Up 411.ca
My former boss gave me an excellent reference on paper and by phone. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. If you do have to leave, dont forget to ask for a reference letter. One of the things they stressed was to hire well.
I basically know how to answer the phones and take messages. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. I just started at a law firm this week. I have not had much guidance. Then they suddenly say hey do this. It is overwhelming.
the phone book, standard filing practices etc.) EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. Of course there were four Karens and three Bobs. See what I mean? Which do you prefer, First Name, Last Name or Last Name, First Name?
I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. 5, 2010 at 12 p.m. Oh where or where is my password?
Posted by Patricia Robb at 1:33 AM Labels: Administrative Assistant , calendar , Outlook , professional assistant , scheduling meetings Reactions: 4comments: BettyAnn said. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on.
The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. I have found them to be really helpful. 5, 2010 at 12 p.m.
If it is with an outside contact, a phone call apologizing for your error and being open to whatever steps you need to take to make it right will go a long way to fixing it. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on.
Other Tasks: If you need to set yourself a Task further to a phone call request or just to set a reminder to do something at a future date, highlight the Tasks folder by clicking on it once and from your Outlook Toolbar press New and it will open a Task for you and you can then proceed as above to set your dates and reminders.
There is value in getting to know people, even if it is just over email or the phone. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. Once they start to have a relationship with you they are much more open to trying to help you.
Sometimes e-mail is not the best way to communicate and it needs to be followed up by a phone call or face-to-face short meeting. EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. 5, 2010 at 12 p.m. 411 Look Up 411.ca
EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. Once I determine a winner, I will contact you to get your address so I can mail it to you. 5, 2010 at 12 p.m. love the simplicity and the way you "tell it like it is".Thank 411 Look Up 411.ca
EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. The 10th person was someone by the first name of Tammy and once I get her address I will be sending her a copy of the book. Congratulations Tammy! 5, 2010 at 12 p.m. 411 Look Up 411.ca
EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. 5, 2010 at 12 p.m. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I 411 Look Up 411.ca
EST Taking Effective MeetingMinutes Join me for a Webinar Oct. Taking Effective MeetingMinutes ► August (3) Pass it on. 5, 2010 at 12 p.m. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I 411 Look Up 411.ca
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