Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. She ended up calling her husband back and apologizing for her bad mood. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes 2010 100

Laughing all the Way to Work

NOVEMBER 27, 2008

I am busy, busy this week preparing to leave because I dont want to leave any loose ends and I want to cover off on anything that might come up in my absence. I also know that when I come back I will have to work twice as hard to make up for the time that I am away. 411 Look Up 411.ca but Im still going. " Warning!

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. I remember when self-serve gas stations first started.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. 411 Look Up 411.ca 411 Look Up 411.ca

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. laughs* I had one boss who was absolutely forbidden to schedule his own appointments because he would foul up his calendar so badly. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 Calendars 100

Laughing all the Way to Work

MARCH 29, 2009

When an opportunity came up, I went for it. Working is something we all have to do, but when it loses our interest, it makes it pretty hard to get up in the morning and make the commute in. Polish up the ol resume It is all right to send your resume out and see what kind of response you get. 411 Look Up 411.ca

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. I can even make reminders to him for his personal events (green) like lunch with a friend or picking up dry cleaning. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

AUGUST 29, 2009

I can hardly keep up with my own e-mails at times let alone someone elses account, but that is part of my job. If you pay attention to what is going on in their Inbox, you will not be taken by surprise when things come up. Does it raise a question for you to follow up with your boss? 411 Look Up 411.ca " Warning!

Management 100

Management Time Zones IAAP 2009 100

Laughing all the Way to Work

OCTOBER 4, 2009

And always checking up on you. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 411 Look Up 411.ca

Management 100

Management Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. A colleague and I were discussing this very thing as we have seen it time and time again with new hires trying to succeed and who end up making some avoidable mistakes by jumping in too quickly and making decisions before having enough information. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

OCTOBER 18, 2008

One thing Ive learned over the years is that an arsenal of compelling stories and anecdotes related to my career can be extremely useful. I choose to tell stories that I know others can relate to and maybe even learn from listening. I choose to tell stories that I know others can relate to and maybe even learn from listening.

Networking 100

Networking Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

JUNE 14, 2009

To finalize your minutes, you will just need to tidy up the language and formatting for the Chairs approval. I had a notepad and pen with me so continued the minutes by hand, but it was a lesson learned to check in the bottom right hand corner of my computer to see if I actually have power. Are you plugged in? Now I am free to.

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

JANUARY 13, 2009

Normally, I put something about needing to get my filing system up to date, but I think I may have missed the point when I have done that. All you need is to put some time aside and close your door, or put some earphones on, and plug into your computer and learn. I have had great experiences learning online in interactive courses.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 1, 2008

When he is away, it is very quiet and sometimes I just have to get up and walk around and visit someone or it feels like I am there by myself. I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 1, 2010

I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 22, 2008

I stop the flow and pick up the phone. I also learned at a "Working Smarter with Microsoft Outlook" seminar that we should not use e-mails as urgent requests. If it is urgent, pick up the phone, or visit the person, if he/she is in the same office. Keep up the good work. 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP International 2008 100

Laughing all the Way to Work

DECEMBER 19, 2009

I tend to keep my scheduling sheets in chronological order and each morning I go through them to see if there is any action I need to take, i.e. follow up to ask for an agenda or see if I can start scheduling. Never underestimate what you can learn from other assistants. Learning from each other is a necessity. (New

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 7, 2009

Depending on how acronym happy your office is, it can be like learning a new language. I suppose we better get used to it as it seems to be a trend and start to learn the language of acronyms and initialisms. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones ASAP IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 27, 2009

Be kind to your new hires and available to answer their questions and help them learn the ropes. The sooner they are up to speed, the sooner they will be able to contribute to the team and that helps everyone. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. Who better than the admins to come up with something that works. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 Meeting Minutes 100

Laughing all the Way to Work

JULY 26, 2009

She wanted me to show her other tips and thought I really should do a lunch and learn on these shortcuts. What is simple to me, may not be to others, so I decided a blog article on things I have picked up in the various programs may be helpful to somebody out there and it was worth sharing. 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100

Laughing all the Way to Work

AUGUST 13, 2010

I think Tasks is one of Outlooks best-kept secrets, but it shouldnt be and is a great way to follow up on items. If I send an email to a co-worker requesting information, I immediately drag it from my Sent items to my Tasks, set a reminder to follow up and write in the Subject line "Did I get this information". " Warning!

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

FEBRUARY 7, 2010

A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. But, as I learned the hard way it doesn't work on all systems. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 10, 2008

You want to keep up to date on their working life and all they have to do. Keep up to date on their calendar and look ahead to see what is coming up and what your boss might need to prepare for that. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2008 Meeting Minutes 100

Laughing all the Way to Work

MAY 10, 2009

She saw the importance of this training to help her daughter know the workings of an office from the bottom up and the office benefitted from her educational training. She was a smart kid and picked up the tasks assigned to her very quickly. I have seen admin assistants climb up the corporate ladder just that way.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 17, 2010

To finish up and make it shine, I used a glass cleaner. What I learned very quickly was that I had to finish one room at a time. Sometimes you are just not sure what is sapping up your time and I have found a time log will help you determine where you are going astray. While there I started cleaning the kitchen sink.

Environment 100

Environment Time Zones IAAP 2010 100

Laughing all the Way to Work

SEPTEMBER 13, 2008

Both men ended up being great to work with. I took the job knowing I would have a learning curve in a few areas, but that has made it more interesting. Sometimes doing something that is a little outside our comfort zone ends up being just right. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones Interviewing IAAP Meeting Minutes 100

Laughing all the Way to Work

JULY 11, 2009

I often reach out to my network to get answers to problems that come up at the office or just to lend a sympathetic ear. I had a big learning curve going into it and I didnt know any of the other assistants so I felt all alone with my challenges. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

DECEMBER 12, 2008

I can honestly say that even though it was a hard time to go through, I ended up getting a much better job and a better opportunity and can look back on it as a good learning experience. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

It is actually the same bring-forward system that I learned in high school, back in the 1970s, but in all my career had never needed to use until now. Another bring-forward and organizing tip my friend shared with me (that she picked up from another assistant along the way) is using two-fold folders, with inside pockets.

Time Zones 100

Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" So how do you word your follow-up e-mail so as not to come across as impatient? It is OK to follow up, but be nice.people have a lot on their plate and your request is probably not the only thing they have to do, so be understanding, but be persistent.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100