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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Empower’s Budget App Will Teach You All About Smart Money Management

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If you know how much you want to spend on things like travel, entertainment and medical services, it allows you to see if you’re sticking to those limits. For example, if you’re trying to avoid holiday overspending , you can create a tag or a customized category for that type of spending. Here’s what you should know.

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8 Pieces of Financial Advice for New College Graduates

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Some people refer to this as an emergency fund , but it is essentially three to six months’ worth of living expenses you can use to pay for essentials if you lose your income or get hit with unexpected bills, such as a car repair or medical emergency. It’s like stealing from yourself now to pay for purchases later.

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Answering Reader Mail: Green EA, Green Executive

Musings of a High-Level Executive Assistant

Find or make an org chart so you understand your boss' direct reports and their direct reports. If you have to purchase stuff for your boss - ask to xerox the credit card, both front and back now. Does your boss have allergies, special diet needs, medications (like epinephrine for bee stings?) Here are some examples.

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Oh where or where is my password?

Laughing all the Way to Work

I purchased a small address book in which I can keep the website address along with my user name and/or password for each particular site. I finally had a chance to sit down and read your book over the holiday. Holidays (Public) in Canada and the United States Canadian Holidays U.S. Back to the drawing board.

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Meetings Plus: Taking them offline

Laughing all the Way to Work

Once the date and location is finalized, if it requires flight and hotel, then I put a travel sheet on top of the meeting sheet and start to go through that checklist to see what I need to do, from getting the passport ready, contacting the travel agent and arranging for a purchase order, etc. Excellent material! 411 Look Up 411.ca

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The Advertising Game

Laughing all the Way to Work

I know I am dating myself with this ad, but advertising does influence our decisions on what we purchase. I want to know that there will be a person I can speak to if I cant complete the order myself or if I have questions after the purchase. I finally had a chance to sit down and read your book over the holiday.

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