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Take the “Jingle” out of Holiday Stress

The Office Professionals Place

Wednesday, December 9, 2009 Take the “Jingle&# out of Holiday Stress Are you planning the holiday party in your office? Or are you stressed just thinking about the holidays? Here are a few ways to ‘deck the halls’ and have a worry free holiday. Use your days off during the holidays to relax.

Holidays 100
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The Welcome Package – Turning New Clients Into Loyal Clients

Step It Up VA Coaching

It’s good to include a copy of your company or client policies, too. Things like your office hours, holidays observed, contact information, methods used for payments and time reporting; anything that you feel is important for the client to know but may not be part of the contract itself.

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Improving the online holiday shopping experience

Service Untitled

The holiday campaigns have begun; sales all over television, billboards, and online social media. I want the contact information of a shopping site to be in plain view, and I look for their phone numbers and email contacts. I want information about the business. Prominently display warranties and return policies.

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The Welcome Package – Turning New Clients Into Loyal Clients

Step It Up VA Coaching

It’s good to include a copy of your company or client policies, too. Things like your office hours, holidays observed, contact information, methods used for payments and time reporting; anything that you feel is important for the client to know but may not be part of the contract itself.

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Remembrance Day

Ian's Messy Desk

Remembrance Day 2 Learn about how the first Remembrance Day in Canada came to be and who initiated this holiday. You will find Books of Remembrance here, songs that were popular during war time, information on WWI and WWII and so much more on the history of war and Remembrance Day.

Holidays 100
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How to Analyze Your Audience

Ian's Messy Desk

You are passing on information that benefits the listener. In what kind of setting will they receive this information? Before you can start considering what you’re going to say and how you’re going to say it, you need to know who you’re talking to and why. Make it worth their while. At what time of day will you be presenting?

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A Telephone Etiquette Test

Ian's Messy Desk

What information should your voice mail message contain? Don’t sacrifice information for the sake of brevity. If you have to leave a lot of information, start by letting callers know which key to push to skip the recording. Get the information up front. How should you put someone on hold or transfer a call?

Etiquette 100