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How to Navigate Small Business Holiday Prep & Keep the Joy Alive

Tips From T. Marie

Set Up a Holiday FAQ on Your Website: A simple holiday FAQ page can be a game-changer. Include details like your holiday hours, shipping deadlines, and return policies. This way, you’re not answering the same questions over and over, leaving you free to actually enjoy that holiday movie you’ve been wanting to see.

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LinkedIn Is Using Your Data to Train AI: What This Means for Your Privacy and How to Opt Out

Success

But last week, the organization updated its website’s generative AI FAQs to indicate that its system collects user data and uses it to “improve or develop” its services. It has also clarified practices covered by its privacy policy, as well as added an opt-out setting for its AI training feature.

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Our Guide to Health Insurance for the Self-Employed

Success

According to this FAQ by the Centers for Medicaid and Medicare Services, broker compensation is paid to the broker by the affiliated health care plan. Finding out you need a lot of dental work can turn into a big expense, and some dental insurance policies make you wait to get major work done. Health care brokers don’t charge you.

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7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. At nearly any location, each employee will know stock placement, rapid checkout, return policy and more. They can tinker and figure it out themselves or call customer service. Both options are time-consuming.

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What Makes Good Customer Service?

Success

The associate is taught one set of company policies while management abides by another. Base your FAQ on firsthand knowledge of what customers need to know. Upon arrival, the manager immediately accepts the exchange. This isn’t a case of the associate purposefully refusing to help you. It’s a case of poor management.

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5 Email Templates You Need to Use

Jen Lawrence

This could be details about a specific service offering, policies for your programs, or marketing language. Type out your offerings, a short description, and price points. Then when someone asks, you’re ready. Kind of a catchall suggestion here, but if it’s a frequently asked question, then it needs templated language.

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The Post-Covid Economy Demands a Hybrid Office Concept | Virtual Offices and Remote Workers Drive Innovation and Productivity

Allwork

There are a few downsides to strict work-from-home policies, including: Diluting company culture . However, a study from the Future Forum shows that just 16% of knowledge workers want to be fully remote, while 72% want a hybrid option. . Limited access to remote working and online tools, such as reliable internet .

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