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We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Emily Post's Guide to Business Etiquette for the 21st Century.
Before we talk about etiquette, let’s first consider another e-word: Elevator. When traveling alone, they keep their eyes firmly planted on the numbers ticking by, indicating the floor the elevator is passing. Elevators are like little floating bubbles of society with their own distinct etiquette. The Impact of Etiquette.
Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University. B - Send flowers?
For an assistant, travel planning can be a nightmare! The problem of travel planning is massive and it’s plagued our field for decades. You’ll begin to see travel planning as an opportunity, rather than an obstacle, to demonstrate your revolutionary skills. Stop struggling with travel planning problems!
There are many laws and cultural expectations here that you will not find elsewhere so it is important to brush up on these before a business trip. … The post Laws and Etiquette to Keep in Mind on a Business Trip to Singapore appeared first on SMALL BUSINESS CEO.
I know that when I travel in the summer to places that are 85 degrees with 80% humidity, I feel like a mess! Switch it up! Bonus Video about Webinar Etiquette by Joan Burge. Did you ever notice how when the temperatures rise or it is hot, humid and sticky, people are less patient? It’s the perfect answer! Keep a cool attitude.
With the flu season upon us as well as colds cropping up, people are wondering about the proper etiquette for shaking hands. It’s funny that this question would be asked of me today, as I was just speaking on business etiquette in Raleigh, NC. The reality is that germs can travel with the handshake.
With the flu season upon us as well as colds cropping up, people are wondering about the proper etiquette for shaking hands. It’s funny that this question would be asked of me today, as I was just speaking on business etiquette in Raleigh, NC. The reality is that germs can travel with the handshake.
Nintel are saying there’s all the office predictions of saying that this chunk where we talk about the traditional sector that makes up sort of 90% of the market with a traditional office lease is slowly declining and that the Flex office sector is going to increase from that 10% to 30%. So we’re really seeing a transition there.
Everyone up here calls him Obama and our Prime Minister is called Harper. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca
For example, I set up a sales dial-in call with about 40 people from every continent on the call. I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. Any books or reading up on this would be helpful too please.
Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today! Have you had feelings of guild about slipping up? Productive & Organized Home Contribute to P&O! What is your 20?
Read more: A Recruiter's Etiquette Guide to Remote Hiring. Modify Remote Job Descriptions Job descriptions are often commonly overlooked and end up being neglected. Include the typical working hours, especially if weekends or travel are required. Be sure to mention your expectations, including the required skills and traits.
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But This is what we are up against, but we can be proactive.
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But This is what we are up against, but we can be proactive.
What a blast the last two weeks have been, but I dont think I could have taken any more late nights staying up to watch the Olympics in Eastern Standard Time. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca National pride -- all time high.
And for all of my fellow travelers in the airports of the world, although airline companies can be a challenge all of their own, use these simple suggestions to ensure a better experience during inclement weather: Check online before your flight or call ahead when adverse weather conditions are expected.
Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning. Productive & Organized Home Contribute to P&O! 3. .
Well, I’m always up for a challenge, and I know a lot of my more recent readers may not have read some of my older but still applicable content. So, here it is, 7 Posts You May Not Have Read: My First Post: Travel Arrangements To Wow Any Boss Part One. A Post On Someone Else’s Blog I Wish I’d Written – E-mail Etiquette.
One collector said he doesn’t have time to smile since his job is to give change, roll up coins and bills, and give directions. Short of making it obligatory for everyone traveling the roads to use EZPass or Sun Pass, customer service rules should apply to everyone – even toll collectors.
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer complaints to be addressed by airlines Cheryl April 29, 2010 Angry Customers , Customer Service 1 Comment New travel regulations formulated by the Department of Transportation become effective tomorrow on April 29th and will help US airlines better serve travelers.
And Erika is not alone since more than half of Americans have a summer trip planned, and the airlines hope to capitalize by the flurry of travelers. Right now 65% of travelers rate complimentary meals as the top in-flight amenity they most like to have included. The lines move a lot faster now.
Where other companies have decided to cut back and charge passengers to use blankets and pillows while flying, Jet Blue, in the quest to become America’s Favorite Airlines, boasts their Customer Bill of Rights aimed at &# bringing humanity back to air travel.&# Jet Blue’s promise of “Happy Jetting&# may indeed be a reality.
The downside of the card is the $395 annual fee, but traveling and using the American, Delta, and Continental airport lounges as part of the services provided far out weighs the expense of the annual fee. The downside of the Platinum card centers around the travel and concierge services.
Most airlines operate on the same air routes, and every day packed planes travel the same routes, so is rating arrival times and customer service just splitting hairs? For those of us who have to travel to the busiest destinations, on-time records seem nothing more than myths.
Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on. The hotel chain was very apologetic, and has offered him points in their frequent traveler program which can be applied to future hotel stay discounts.
This morning Spirit Airlines announced an up to $45 charge for each piece of carry-on luggage placed in the overhead bins. The rising cost of fuel, a reduced customer demand and the effect of the swine flu on travel patterns have forced airlines to find new ways to increase bottom lines just to survive, however to what cost?
Escalations are usually from angry/vocal/important customers who are having a problem and are going “up the chain&#. The escalations might come down from the CEO or the President, across from PR or the Internet, or up from floor supervisors and regular agents. This is the perspective I’ve always held.
Almost two years back, the pandemic had brought about a complete change in the field of recruitment (almost overnight)—forcing talent acquisition teams and recruiters to come up with an alternative. Travel time and costs are also saved with commuting out of the picture. Read more: A recruiter’s etiquette guide to remote hiring.
If you haven’t already subscribed for this weekly pick-you-up you can do so here: Subscribe to Monday Motivators. Join Joan Burge as she shares personal insights from 2015 and offers helpful guidance for setting yourself up for success in the coming year. The post All the free training we offer in one place!
A friend I was traveling with had a special request and Cast Members did whatever they could to accommodate his request. One focused on my demographic data and another focused more on the overall park experience. Collecting data and using it to improve the customer service experience is essential. They try to go the extra mile.
IAAP teamed up with Staples to #CelebrateAdmins. Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit.
Are the customer care professionals who work with Centurion card members hired for that position or do they need a certain amount of years’ experience before they can move up to a role like that? The messaging might say this particular customer travels extensively. It gives us a deeper connection and engages the customers more.
I know for the most part this comes from years of experience, which I have, but I really want to up my game at this point. The Definitive Executive Assistant and Managerial Handbook by Sue France Emily Post’s The Etiquette Advantage in Business (Anything she does is always valuable.) Frankl The Road Less Traveled by M.
Just come up with 3 or 4 niches that you actually give a damn about. One of the best benefits of spreading into other niches is how you’ll come up with out-of-the-box ideas on how to one-up the value you offer to your existing customers in your main niche. Take @Pat (up there in the comments) for an example.
Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? If you need to warm up your lunch, please try to keep it in the lunch room.
Home About Me Advertise Elevator Etiquette 101: Going Up? By The Professional Assistant on Friday, October 17, 2008 Filed Under: Travel Y ou’re standing in the elevator and everyone is crammed like a can of sardines. This, of course, can be a nightmare, since you could be walking up many flights. Whats next?
Home About Me Advertise Microsoft Outlook Shared Mailboxes Etiquette By The Professional Assistant on Thursday, January 31, 2008 Filed Under: MS-Outlook , Productivity D o you have more than one mailbox in your Microsoft Outlook , other than your inbox? Do you share these other mailboxes with other staff members?
Home About Me Advertise Finding The Best Travel Deals - Online! By The Professional Assistant on Tuesday, October 06, 2009 Filed Under: Meetings , Research , Travel A re you trying to book a flight, hotel or car rental for your manager? Visit Travel Zoo for the most up-to-date best deals you can find on the internet.
Home About Me Advertise Falling Behind on Your Follow-Ups? By The Professional Assistant on Monday, December 03, 2007 Filed Under: MS-Outlook , Organize , Prioritize , Productivity A re you falling behind on your follow-ups? Do you want to improve the efficiency of following up with clients? It was a life saver!
Home About Me Advertise Co-Workers Not Cleaning Up After Themselves? Do you get annoyed that you are always the one that has to clean up after them? Do you know of any other ways to get your staff members to clean up after themselves? Do you start wondering if they treat their own house the same way? right away. right away.
Home About Me Advertise Power Up Your PowerPoint With Templates! Post from: Administrative Assistant Tips 4comments for this post Feng Liang I stumbled upon this corporate presentation template at Cone Trees that I can actually use for my work, it wasnt cheesy types that usually come up in the search, so it thought id share :D.
Home About Me Advertise 4 Steps to Setting up E-mail Distribution Lists By The Professional Assistant on Thursday, March 27, 2008 Filed Under: MS-Outlook , Organize , Productivity D o you find yourself having to write each persons e-mail address over and over again for certain e-mails ? All e-mail distribution lists are bolded.
At the event I picked up some very practical advise and some fine contacts, but mostly it was just so energizing to be in the company of so many writers who blogged across a whole spectrum of interests (minor league hockey to sassy travel to low carbon living) but shared a real DIY passion for their causes and craft.&#
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