Service Untitled

FEBRUARY 26, 2010

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

2010 40

2010 Customer Service Restaurants Etiquette 40

Service Untitled

SEPTEMBER 21, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , Customer Satisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.

Customer Service 40

Customer Service Training Etiquette 2010 40

Service Untitled

SEPTEMBER 25, 2009

If you have the best employees in the world, but a dirty store, office, hotel, restaurant, etc., If the employees are restricted by a huge number of rules, policies, or procedures (that they don’t have the power to excuse themselves from in certain situations), the customer service experience will suffer. The environment is respectable.

Customer Service 40

Customer Service Etiquette 2006 Restaurants 40

Service Untitled

APRIL 16, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store.

Customer Service 40

Customer Service Credit Card Restaurants Etiquette 40

Service Untitled

MARCH 3, 2010

Possibly Related Posts: Panera Bread 2010 “25 Customer Service Champs&# Panera Bread is a casual restaurant that owns and franchises. You can see Pet Relocation’s video, and more information about the 2010 Fanati Award here. You can follow any responses to this entry through the RSS 2.0

2010 40

2010 Customer Service Etiquette 2006 40

Service Untitled

APRIL 28, 2009

a nice gift card to a national restaurant chain). If you already have their address, it might be interesting to just send it along with a handwritten thank you note. Gift cards. Your volunteers might appreciate gift cards either for your services or for other services/products (i. Offer tours.

Credit Card 40

Credit Card Customer Service Gifts Etiquette 40

Service Untitled

JUNE 15, 2010

Panera Bread 2010 “25 Customer Service Champs&# Panera Bread is a casual restaurant that owns and franchises. Realize the importance of your employee investment and always help each person strive for excellence. Publix on top of American Customer Satisfaction Index In the lead since 1994, Publix scores the highest marks.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Service Untitled

FEBRUARY 17, 2010

For example, the service you expect from McDonald’s is going to be much different from the service you may expect from a five-star restaurant. Service expectations are going to vary from company to company. So, what can you do to determine if you are meeting your customers’ service expectations?

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100

Training Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

SEPTEMBER 13, 2010

Client services of Empathica stated the overall uncertainty of the economy and consumer impatience when dealing with banks, retailers, and restaurants affected the overall opinions of customers. Organizations need not be defensive, and should help employees learn and train what will make the customer experience better.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. I am not a legal expert and do not claim to give any legal advice.

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

APRIL 8, 2009

If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in. Hello - I have a question for you.Would you advise getting into the Administrative Assistant profession to the younger generation in this day and age?

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. In my current role I cant take someones blood pressure and in my previous role, often times they wanted to be a Lotus Notes developer. Good point Sabrina.

Time Zones 100

Time Zones IAAP 2009 Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 11, 2009

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. .&# But what does it mean exactly and does that include everything?

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 13, 2009

I use a place based in Toronto called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!" However now with the economic times I think travel will be a no go for some time yet. Thanks for the help Maura January 13, 2009 Patricia Robb said. Happy New Year to you as well.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JANUARY 1, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Some People see Roadblocks -- Others see Hurdles.

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

JANUARY 31, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Some People see Roadblocks -- Others see Hurdles.

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

I still get some flyers by regular mail and I do still appreciate them when it is a menu from a fast-food restaurant, money-back coupons or notices of courses in my area, but otherwise I throw them in the recycle bin. Going, going, gone. In anyone home ? I am not a legal expert and do not claim to give any legal advice.

Fax 100

Fax IAAP Time Zones 2009 100

Laughing all the Way to Work

DECEMBER 31, 2009

Years ago, when I worked for the Royal Canadian Mounted Police (RCMP), I took a training course on a Telex machine. Again, when I worked at the RCMP, I went on a training course for a machine to do criminal record checks. Good thing I checked. I wonder what kind of service the client would have thought he was offering!

IAAP 100

IAAP 2010 Time Zones International 100

Laughing all the Way to Work

JANUARY 3, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Some People see Roadblocks -- Others see Hurdles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 19, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Some People see Roadblocks -- Others see Hurdles.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If outside the city, make travel arrangements: are flights required, train or will he or she be driving. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Calendars International 100

Laughing all the Way to Work

JANUARY 18, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Some People see Roadblocks -- Others see Hurdles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JUNE 14, 2009

I was wondering what type of experience or training does one need to aquire to support a Board of Directors? I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

AUGUST 13, 2010

Share any special training you have received with others in the office or online. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP PowerPoint Email 100

Laughing all the Way to Work

NOVEMBER 9, 2008

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100

Laughing all the Way to Work

NOVEMBER 10, 2008

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100

Laughing all the Way to Work

APRIL 22, 2009

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100

Laughing all the Way to Work

JANUARY 10, 2010

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100

Laughing all the Way to Work

JANUARY 24, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. Some People see Roadblocks -- Others see Hurdles.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

OCTOBER 4, 2008

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

OCTOBER 14, 2008

I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100