Remove Etiquette Remove Policies Remove Promotion Remove Training
article thumbnail

The iPhone-ified Office: Transforming The Workspace To Meet Employee Demands

Allwork

Creating adaptive and thoughtfully designed zones that cater to different activities and needs — while eliminating friction and promoting a positive brand experience — is critical for motivating employees to return to the office. Space can be repurposed simply by moving furniture or by establishing a new etiquette for the area.

article thumbnail

Service Untitled» Blog Archive » Create a vision for excellent.

Service Untitled

It’s going back to basics that drives the train of success. Using the analogy of a train, the depots may have improved in their appearances with more comfortable benches, but the destinations are still the same. I’d appreciate if you didn’t charge for shipping, and if you have a really easy return policy too.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » B&H Customer Service

Service Untitled

A system that makes special orders simple is a system that helps promote customer service. Liberal return policy. B&H isn’t the only retail store that has a very liberal return policy (see this post on Nordstrom). B&H places a premium on customer loyalty, which is why they have a liberal return policy.

article thumbnail

Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

For example, in Florida insurance companies were no longer writing flood insurance policies. Practice proactive information sharing. Send important information out before employees or representatives need it. Imagine that? Just yesterday flood insurance has been temporarily brought back until the end of May.

article thumbnail

Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

The prices are low, no questions asked for the return policy, 99% in stock merchandise, and 2/3 of the US are able to have merchandise delivered overnight. This week Diapers.com will be launching a whimsical commercial promoting the company with talking babies in a test trial for the St. Louis market.

article thumbnail

Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions. Automated answering system to promote customer service Do you want to act like a “big&# business?

Verizon 40
article thumbnail

Bioteams Part 1: The Team Leadership Zone

BioTeams

We also proposed that this new understanding could be further promoted and made useful to a greater number of people by working around the definition and establishment of a new discipline centred around the study of Bioteams. Transparency and clearly agreed policies are the foundations for all this to happen.

Medical 52