Allwork

SEPTEMBER 29, 2022

Workers and employers with or without anxiety should understand anxiety and its effects on the workplace, and what that means for workplace etiquette. . Thus, having an explicit policy against such “mobbing” and, instead, one that messages its antithesis is crucial for facilitating an anxiety-friendly work environment. .

Medical 346

Medical Health Etiquette Environment 346

Ian's Messy Desk

MAY 28, 2010

Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Or, if you prefer, you can subscribe to my blog posts by e-mail. Thanks for visiting!

Etiquette 100

Etiquette Ergonomics Phones 2010 100

Office Dynamics

DECEMBER 6, 2010

First, you should know your company's gifting policies. Where should I begin when looking for a gift for my boss? The old rule was that you never bought your boss a gift, but the office dynamics have changed over the years. Some offices don't celebrate the holidays at all. So make sure you know what the convention is at your place of work.

Etiquette 100

Etiquette Gifts Holidays Expenses 100

Office Dynamics

DECEMBER 6, 2010

First, you should know your company's gifting policies. Where should I begin when looking for a gift for my boss? The old rule was that you never bought your boss a gift, but the office dynamics have changed over the years. Some offices don't celebrate the holidays at all. So make sure you know what the convention is at your place of work.

Etiquette 100

Etiquette Gifts Holidays Expenses 100

Professional Assistant Blog

FEBRUARY 19, 2008

Home About Me Advertise Adhering to the "Open Door" Policy By The Professional Assistant on Tuesday, February 19, 2008 Filed Under: Meetings , Prioritize I n my last job, I had my own office. Just remember, if your company has an “open door” policy, please adhere to it.

Policies 100

Policies 2008 Cubicle 2007 100

Allwork

JULY 7, 2024

Technology alone will not solve return-to-office (RTO) woes—smart policies to normalize average occupancy rates over the course of the week and eliminate the redlines are needed. Space can be repurposed simply by moving furniture or by establishing a new etiquette for the area. Image courtesy of Lawrence Anderson. Not necessarily.

Collaborate 291

Collaborate Environment Etiquette Equipment 291

Workplace Insight

JULY 10, 2024

They also need the backing of executive leadership along with the resources to change employee-level policies and culture as well as the authority to enforce penalties when needed. I was worried that this might be found to be anecdotal but there is a rise in discussion around etiquette coaches ( LA Times and Business Insider ).

Policies 52

Policies Etiquette Management Environment 52

Laughing all the Way to Work

FEBRUARY 16, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Be sure to check your company email policy: Having butterflies flutter across the screen on the opening of the business e-mail may not be the image your company is looking for.

Etiquette 100

Etiquette 2005 Email Filing 100

Office Dynamics

NOVEMBER 25, 2013

You should also ask if you can create an office policy to address flu season etiquette. Masks prevent the spread of germs, so they can protect you during flu season and outbreaks of other contagious illnesses. If your boss allows it, this would be a good time to remind people to cover their mouths when they cough or sneeze.

Administrative Professionals 100

Administrative Professionals Keyboards Equipment Fax 100

Professional Assistant Blog

OCTOBER 31, 2008

Luckily, in my office, we dress in casual clothes all of the time and we do have a corporate policy of being able to dress up in a costume for this event. Check with your Human Resources Department or manager to see if this falls into your corporate policy.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Your company may have a policy on how they want you to address people in external business e-mail. Jane Watson of J. Who are you?

2008 100

2008 2007 Fax Cubicle 100

Worxbee

DECEMBER 6, 2021

It’s not generally good etiquette to try calling in without a booked meeting. One way you can encourage this is through a virtual “open door” policy. Some clients set up their own system for subject lines too, so that people are clear when an email needs them to take action. Let them know how you’d prefer to receive feedback.

Project Management 122

Project Management Environment Email Etiquette 122

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. But when I started a new role 4 months ago, my experience counted for nothing!

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Professional Assistant Blog

SEPTEMBER 5, 2008

The reason I use the latter method is because our company policy is that we cant download any software that IT doesnt approve. There are two ways of backing up your e-mails. One is the easier way, where you download a file; the other is the longer way. You can read my post on 8 Steps to Archiving E-mails , if you fall into this category.

Microsoft Outlook 100

Microsoft Outlook 2008 2007 Cubicle 100

Professional Assistant Blog

OCTOBER 9, 2008

You can purge the files as needed, depending on your companys situation and/or policy. Also, remember to archive these files, just in case you need to go back and check who called when for what reason. So try creating a spreadsheet yourself and let me know how it works out for you.

Phones 100

Phones 2008 Cubicle 2007 100

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. The example of how it could be misconstrued wasn’t helpful to you, but nonetheless, what she was saying was, “My focus is on your social etiquette behavior and I am pointing it out to you.” The link is that original post.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

The Office Professionals Place

OCTOBER 19, 2009

Phone etiquette is important, remember to leave your name and phone number twice when leaving a voicemail- once at the beginning and then at the end of the call. DO NOT leave a voicemail longer than a 1 or 1 ½ min. If there are large amounts of detail in the message it would be best to speak to the person directly or in person.

Phones 100

Phones Email Filing IAAP 100

Service Untitled

JANUARY 28, 2014

Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook. Check the website of the airline carrier for their policies concerning inclement weather. Maintain your patience. photo by: thisreidwrites.

Customer Service 40

Customer Service UPS Etiquette Policies 40

Laughing all the Way to Work

OCTOBER 6, 2009

it requires a firm culture that discusses recovery openly and strongly support it -both in action and written policy. and hopefully, they have supportive procedures and policies in place to help them." This is usually a lot of "talk" in companies.but little real support for it. in my experience.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

BioTeams

NOVEMBER 9, 2019

Project and enterprise teams across all organisation types are perpetually exposed to a stream of information flows that ebb the natural tempo of processes, policies, system mechanics, codes of conduct and collaboration protocols.

2019 65

2019 Collaborate Etiquette 2012 65

Service Untitled

NOVEMBER 6, 2009

Employees, and especially managers, who are too far removed from the actual issues and the actual customers are going to have a harder time coming up with effective policies and good ideas. Policy creation, personnel management, interviewing, etc. Focusing on management. This is a valid point as well.

Customer Service 40

Customer Service Etiquette 2006 Policies 40

Service Untitled

MARCH 22, 2010

Liberal return policy. B&H isn’t the only retail store that has a very liberal return policy (see this post on Nordstrom). A liberal return policy represents a desire to keep customers loyal to the company in the long run instead of just making money off of them in the short run.

Customer Service 40

Customer Service Policies Purchasing Etiquette 40

Service Untitled

SEPTEMBER 25, 2009

If the employees are restricted by a huge number of rules, policies, or procedures (that they don’t have the power to excuse themselves from in certain situations), the customer service experience will suffer. The environment is respectable.

Customer Service 40

Customer Service Etiquette 2006 Restaurants 40

Service Untitled

JANUARY 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to diffuse an angry customer Cheryl January 15, 2010 Angry Customers , Customer Service , Etiquette 3 Comments A friend of mine purchased a pair of shoes from a popular discount shoe store in our local area.

Customer Service 40

Customer Service Etiquette Purchasing 2010 40

Service Untitled

JUNE 15, 2010

Depending on the company policy, budget or protocol, definitive rewards keep employees striving towards the next level. If an employee perceives something in the company policy or required protocol when dealing with customers isn’t working, someone in management should deal with the problem before it becomes a major issue.

Customer Service 40

Customer Service 2010 Etiquette 2006 40

Worxbee

SEPTEMBER 20, 2021

When you host virtual meetings, requiring cameras to be on is an important policy to have. Having cameras on is a basic virtual meeting etiquette. Have cameras on Communication is one of your key challenges to overcome in a virtual environment. It helps with the missing facial expressions or body language you’d normally see.

Agenda 52

Agenda Etiquette Environment Goals 52

Service Untitled

APRIL 8, 2010

Stay away from the customer service representative who makes too many exceptions, is inconsistent with company policy, practices, and procedures. Ineffective interactions will result in inconsistent policies among other customer service agents, and it is sure to create chaos.

Customer Service 40

Customer Service Training Etiquette 2010 40

Service Untitled

AUGUST 17, 2010

And finally, one of the basic customer service policies is to accept blame, apologize to the consumer, and correct the mistake immediately. How many passengers have waited around airport lounges extra time only to see pilots and support staff arriving late?

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

FEBRUARY 26, 2010

So we have a few of Panera’s policies that set them apart from other restaurants, and that includes antibiotic free chicken, no trans fat, many natural ingredients and an impressive list of whole grain breads, but does that have a significant impact on customer service and the Business Week’s award?

2010 40

2010 Customer Service Restaurants Etiquette 40

Service Untitled

APRIL 7, 2010

Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. Competitor airlines mostly sit back and watch the torrents of criticism before changing their own policies so as to hopefully retain their loyal customers.

Customer Service 40

Customer Service Travel Policies AT&T 40

Service Untitled

JANUARY 5, 2010

Abercrombine enforced a policy that essentially made no difference (and inconvenienced a customer) on principle. As to the jeans in the extra small size, I can appreciate the need to keep the mannequins well fitted, but these jeans were on the rack, even if by error, and not needed to be on any display mannequin.

Customer Service 40

Customer Service Lifestyle Etiquette 2010 40

Service Untitled

APRIL 22, 2010

For example, in Florida insurance companies were no longer writing flood insurance policies. Practice proactive information sharing. Send important information out before employees or representatives need it. Imagine that? Just yesterday flood insurance has been temporarily brought back until the end of May.

Customer Service 40

Customer Service International Etiquette 2010 40

Service Untitled

APRIL 5, 2010

The prices are low, no questions asked for the return policy, 99% in stock merchandise, and 2/3 of the US are able to have merchandise delivered overnight. The company has developed software explicitly designed that allows it to ship orders the same day until 6:00 PM and has negotiated discounted rates with the major shipping carriers.

Customer Service 40

Customer Service Etiquette Clothes 2010 40

Service Untitled

APRIL 29, 2010

The airline company must display a customer service plan as recommended by the DOT which clearly outlines the company’s policy for such services relating to over booking, baggage handling, customer compliance and other issues that might apply to passengers.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

OCTOBER 26, 2010

I’d appreciate if you didn’t charge for shipping, and if you have a really easy return policy too. Make my shopping experience easy. If I’m on your website, make it user-friendly for me. If I visit your store, have sales staff available for questions when I need help. Listen to my complaints.

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Service Untitled

APRIL 16, 2009

For the company, it’s upselling disguised as a policy. Something along the lines of “we can’t change the minimum charge policy, but while our team is there fixing the issue, maybe they could also look over other potential issues?&# Or at least to make you think about it instead of flat out refusing.

Customer Service 40

Customer Service AT&T Policies Expenses 40

Service Untitled

FEBRUARY 19, 2010

Through training, monitoring, coaching, practice and new policies, employees understand that customers are driven by what they think about a business or service, and we want them to see positive perceptions. This is where standards of KPI or Key Performance Indicators come into play.

Verizon 40

Verizon Customer Service Etiquette Phones 40