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Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Every time you answer the phone, you are accepting responsibility for the relevant interests of others. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats.
Holding doors, saying “please” and “thank you” and practicing good table manners—most of us are well versed in these common social etiquette behaviors. But as technology and work arrangements evolve, the rules governing workplace communication etiquette may need to do the same. Try to respond to emails within 24 hours.
We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Etiquette expert, Anna Post, Emily's great-great granddaughter will present this program via our friends at Business Management Daily. Emily Post's Guide to Business Etiquette for the 21st Century.
Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? If you need to talk on the phone, make sure that you keep your voice to a lower volume.
Home About Me Advertise Office Fridge Etiquette By The Professional Assistant on Wednesday, November 28, 2007 Filed Under: D o you bring your food to work? Heres an article I recently found on office fridge etiquette. Do you keep it in the office fridge?
Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University.
Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. Introducing Emily Post's Guide to Business Etiquette for the 21st Century. Introducing Emily Post's Guide to Business Etiquette for the 21st Century.
Home About Me Advertise Elevator Etiquette 101: Going Up? Can you think of any more etiquette related items while riding the elevator? By The Professional Assistant on Friday, October 17, 2008 Filed Under: Travel Y ou’re standing in the elevator and everyone is crammed like a can of sardines. Whats next?
Home About Me Advertise Microsoft Outlook Shared Mailboxes Etiquette By The Professional Assistant on Thursday, January 31, 2008 Filed Under: MS-Outlook , Productivity D o you have more than one mailbox in your Microsoft Outlook , other than your inbox? Do you share these other mailboxes with other staff members?
Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? Answers Answer a ringing phone by the third ring.
Debrett’s, the well-known authority on manners and etiquette, has created a guide to hybrid working etiquette, sponsored by Poly. The guide claims to offer updated advice for the hybrid work era at a time when -it says here – etiquette at work has never been more important. Nobody will applaud your stoicism.
Home About Me Advertise Trying to Phone/Fax Internationally? Then you just enter the phone or fax number in the third section. 4comments for this post Regina Thanks for posting the "trying to phone/fax internationally" issue. I found a great website called Time and Date.com. You have yourself the dialing instructions.
Use A Phone Call Log! By The Professional Assistant on Thursday, October 09, 2008 Filed Under: MS-Excel , Organize , Productivity D o you find that when you receive phone calls or voice mail messages, you cant remember who called, what time they called, who they were trying to call, etc? Home About Me Advertise Who Called? Whats next?
Whether you’re meeting by phone, video conference or in person, don’t arrive late. If you have a phone call on the schedule, block an additional 15 minutes before the start time so you can be sure you’re at your desk and prepared. Don’t take it lightly; try these tips to help you make a great first impression. Be Punctual.
Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Or have you played the popular “phone tag&# game?
There is a certain etiquette and unspoken rule that comes to working remotely from a library and this is expected to be respected. If this is your preferred work environment, it may benefit you to invest in a portable charger that works with phones and computers just in-case you need to power one of your devices.
The results led to our first “ Email etiquette ” story. The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file. Problem is, quality and quantity aren’t always on the same page. Some time ago, we asked readers for a list of their pet peeves with emails.
Space can be repurposed simply by moving furniture or by establishing a new etiquette for the area. Adaptive zones instead of neighborhoods: The predominant organizing design principle for office space is the “neighborhoods” model, whereby teams or groups are allocated work areas with workstations, conference rooms, and phone booths.
If the person writes you a letter, memo, or email thanking you for something you did, it is good manners to acknowledge it with a card, return email, or phone call and once again, all you need to say is, “I received your letter and would like to let you know that I so appreciate you noticing my efforts.”. I am so glad you noticed.”.
My cell phone reception is lousy in this part of the city." "OK, Phone disconnects. I've interviewed hundreds of people over the phone as a journalist, and I've been on the other end as I was interviewed over the phone for magazines, newspapers, radio and television. Avoid cell phones. Sure.prob.lots of." "Mr.
Remember your etiquette in all settings is vital, even when they are “virtual” settings! He sent me an e-mail saying his computer-based web phone had unexpectedly stopped working. Social Networking Tips. Do your homework and learn to use social networking to your professional advantage. Send no more than one news story a day.
Remember your etiquette in all settings is vital, even when they are “virtual” settings! He sent me an e-mail saying his computer-based web phone had unexpectedly stopped working. Social Networking Tips. Do your homework and learn to use social networking to your professional advantage. Send no more than one news story a day.
Remember your etiquette in all settings is vital, even when they are “virtual” settings! He sent me an e-mail saying his computer-based web phone had unexpectedly stopped working. Social Networking Tips. Do your homework and learn to use social networking to your professional advantage. Send no more than one news story a day.
Remember your etiquette in all settings is vital, even when they are “virtual” settings! He sent me an e-mail saying his computer-based web phone had unexpectedly stopped working. Social Networking Tips. Do your homework and learn to use social networking to your professional advantage. Send no more than one news story a day.
Remember your etiquette in all settings is vital, even when they are “virtual” settings! He sent me an e-mail saying his computer-based web phone had unexpectedly stopped working. Social Networking Tips. Do your homework and learn to use social networking to your professional advantage. Send no more than one news story a day.
Follow In-Person Meeting Norms You wouldn’t wander into the boardroom at work 15 minutes late while munching on a cheeseburger and talking loudly on your cell phone. Proper Video Etiquette Enhances Your Personal Brand! So don’t enter a video meeting that way, either.
By The Professional Assistant on Tuesday, September 30, 2008 Filed Under: Productivity D o you receive junk mail, junk faxes and the occasional irritating phone call from telemarketers? Do you even receive voice mails that are left by people trying to sell you something, but you didn’t even hear the phone ring?
The blog is The Assistant’s Loft and the blogger shares some really useful information for assistants from tips on ordering flowers, phoneetiquette, what not to do as an assistant (i.e. I recently came across a blog I grew to love fast. It’s perfect for assistants!
The blog is The Assistant’s Loft and the blogger shares some really useful information for assistants from tips on ordering flowers, phoneetiquette, what not to do as an assistant (i.e. I recently came across a blog I grew to love fast. It’s perfect for assistants!
I write down any instructions I get from my boss, phone messages or anything I will need to remember to either pass on or do. The Etiquette School of Ohio has a good tip for remembering names. At work I compensate by writing things down. Once I have completed the item, I cross it off my list. I am lost without my notebook.
When youre on a phone call, do people hover over you? You dont want people coming up to you, hovering and waiting for you to put down the phone for a few seconds to let them know that you are in a training session. Are you the main contact in your department? Its inevitable, but its part of your job description.
I take the time to get to know them as we communicate back and forth either by phone, e-mail or in person. Tags: importance of good communication client relationships professional assisstant telephone etiquette Administrative Assistant. I am a people person so getting along with people has always been a strong point for me.
Home About Me Advertise How to Cope With Co-Workers Arguing By The Professional Assistant on Monday, January 21, 2008 Filed Under: Meetings , Productivity Y ou’re on the phone with a client and an argument breaks out between two of your colleagues. You try to plug your other ear to drown out the noise. What do you do?
Pick up the phone and speak to the person? Written or e-mailed messages, or quick phone calls, are most effective. Write back and ask for clarification? Craft a carefully worded reply that remains positive and avoids any possible negative interpretation (skirting potential conflict)? None of the above? The best solution is “c”.
Do you want to walk over to their cubicle while their talking loudly on the phone and give them a piece of your mind? Shes always humming, whistling, talking loudly on the phone, laughing hysterically (who knows at what?), This happens to the best of us all of the time. Try as I may, but she annoys the heck out of me.
Despite iPads, 3D television, and the wonders of Skype , one of technology’s greatest wonders, in my own opinion, is the cell phone. It seems in a matter of 10 years (10 years ago I had my first Nokia bar phone), we have gone from owning ‘mobile telephones’ to ‘mobile do-everything devices’. Can we text an RSVP?
Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.
Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Now put yourself in that persons shoes. Imagine that you were on the receiving end of the conversation. How would you feel?
How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?
How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?
How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?
How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?
How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?
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