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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Every time you answer the phone, you are accepting responsibility for the relevant interests of others. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats.

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Business Etiquette - Webinar

Office Dynamics

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Etiquette expert, Anna Post, Emily's great-great granddaughter will present this program via our friends at Business Management Daily. Emily Post's Guide to Business Etiquette for the 21st Century.

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When Using Your Cell Phone can be Bad Manners

Laughing all the Way to Work

Our technology is moving ahead full speed, but it seems our etiquette is lagging behind. Every time we turn around there's another article on etiquette. Why does all our good etiquette sense go out the window just because we are a cell phone? Remember everyone can hear your phone conversations when you are on a cell.

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Your Etiquette Practice Could be Killing Your Productivity

Stephanie LH Calahan

Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University. 

Etiquette 100
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Business Etiquette for the 21st Century - A Webinar

Office Dynamics

Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. Introducing Emily Post's Guide to Business Etiquette for the 21st Century. Introducing Emily Post's Guide to Business Etiquette for the 21st Century.

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A Telephone Etiquette Test

Ian's Messy Desk

Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? Answers Answer a ringing phone by the third ring.

Etiquette 100
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E-mail Etiquette

Laughing all the Way to Work

With the increasing use of email as the first choice for business correspondence it opens a whole new world of dos and don'ts for the assistant.Here are Some Good-Sense Email Etiquette Tips: Email Salutations: Although email is less formal than writing a letter it is still polite to open with a greeting.

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