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We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Emily Post's Guide to Business Etiquette for the 21st Century.
Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? In the mean time Im going to discretely tape up a copy of your etiquette rules somewhere public.
Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University.
For an assistant, travel planning can be a nightmare! The problem of travel planning is massive and it’s plagued our field for decades. You’ll begin to see travel planning as an opportunity, rather than an obstacle, to demonstrate your revolutionary skills. Stop struggling with travel planning problems!
Home About Me Advertise Finding The Best Travel Deals - Online! By The Professional Assistant on Tuesday, October 06, 2009 Filed Under: Meetings , Research , Travel A re you trying to book a flight, hotel or car rental for your manager? Visit Travel Zoo for the most up-to-date best deals you can find on the internet.
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I know that when I travel in the summer to places that are 85 degrees with 80% humidity, I feel like a mess! Bonus Video about Webinar Etiquette by Joan Burge. Did you ever notice how when the temperatures rise or it is hot, humid and sticky, people are less patient? They seem a bit irritable and maybe even cranky.
Ideas on how to build better partnerships with your managers. All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession. Tips to help you be more productive in your day. Strategies for setting priorities and taking control of your day.
Admin Assistant Training Admin Tips Assertive Assistant Training Attitude Career Management Communication Skills Cost Effective Creativity Difficult People Etiquette Executive Blog Interpersonal Skills Leadership Mgr/Asst Team mistakes at work Motivators Multiple Managers Networking Organizational Skills Problem Solving Professional Image Self Development (..)
If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills. Taking baby steps is a good way to manage a big list of “must get better at” areas. I recently came across this list from one of my classes and wanted to share it. Accountable. Trustworthy.
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Home About Me Advertise Clock In The Right Time Zone: Booking Meetings in Microsoft Outlook By The Professional Assistant on Thursday, August 28, 2008 Filed Under: Meetings , MS-Outlook , Organize , Productivity , Travel D o you need to book meetings for your manager(s), but most meetings are all over the country or even internationally?
Finding the right tools to manage your business can be time consuming. Virtual Assistant Manager is a website that I recently stumbled upon which helps you and/or your organization thrive in this type of environment. To find out more of how Virtual Assistant Manager works, click here.
So it’s larger companies, more 100 employees where they’re fitting out and managing that whole space themselves. But this middle ground is, I would say, managed solution that’s somewhere between a traditional office lease and the traditional sort of flex office sector.
By The Professional Assistant on Monday, September 22, 2008 Filed Under: Organize , Productivity A re you asked to make reservations for your manager(s) at particular restaurants? This has become a great tool for me, since I have to make reservations on a regular basis for my managers. Do you feel that you could be doing this faster?
If they prompt you to get it done right away (if this is not your immediate supervisor), make sure to let your manager know. They are there to help, since they are managing you. If you feel that your manager thinks of you this way, talk to them about it, but in a professional manner. Dont feel that you are not doing your job.
By The Professional Assistant on Wednesday, October 15, 2008 Filed Under: MS-Access , MS-Excel , MS-Outlook , MS-PowerPoint , MS-Word , Productivity Y ou receive an e-mail from your manager. Your manager asks you to create a report of some sort and wants you to send it to a client, but making sure that they cannot manipulate the information.
Hotel managers and catering companies are also getting rave reviews about good branding quality. Some even drink way too much - 2 cups of regular strength coffee is enough. This is actually good for your heart and has many health benefits as well. Upscale coffee brands are becoming the norm in many offices across the world.
To combat these problems, here are some tips you can follow: Boredom: Ask your manager or fellow colleagues to see if they need help with anything. Youre there to get paid and get that promotion or raise, so make yourself and your manager proud. People generally gossip at work due to boredom, insecurity, wanting to belong.
Since I help out a staff of 30, which includes 6 managers, I constantly am away from my desk doing different tasks such as going to the printer on the other side of the office or bringing rush items to the mail room. Are you the type of person that needs to run between your desk and other places on a regular basis? I am one of these people.
Home About Me Advertise "Excel"ing to Create Subtotal Row Totals By The Professional Assistant on Wednesday, September 03, 2008 Filed Under: MS-Excel , Organize , Productivity Y our manager sends you an e-mail with a spreadsheet attached. I recently ran into this problem as well.
as your client relationship manager (CRM)? Home About Me Advertise Free ACT! CRM) Video Tutorials By The Professional Assistant on Wednesday, October 29, 2008 Filed Under: Productivity A re you using ACT! If you’re looking to purchase ACT! I am sure that this will beef up your productivity with the system. Whats next?
Since I am an administrative assistant for 30 staff, which includes 6 managers, it can get a little hectic at times. Think of ways you can help manage the workload. Do you feel that too many people are coming to you and overloading your workload? This happens to me from time to time.
Then, you need to assign tasks to each goal, where you break the goal down into manageable chunks. Narrow them down to the amount that you can manage (usually 3 - 5), but some people can do more or less. Having a to-do list can be very helpful in accomplishing your tasks, but also setting goals. Next, add a time frame to each task.
This happens to me quite often, since I help about 30 people, including 6 managers. By The Professional Assistant on Wednesday, February 13, 2008 Filed Under: Organize , Prioritize , Productivity A re you having difficulty with overcoming a problem? Do you have too many people coming to you at once asking for your help?
By The Professional Assistant on Tuesday, June 08, 2010 Filed Under: Meetings , MS-Outlook , Productivity D o you have trouble trying to book several managers’ meetings, yet you have access to their calendars in Microsoft Outlook 2007? Home About Me Advertise Overlapping Calendars In Microsoft Outlook?
These notions may or may not be true, but its how you are viewed by your manager. On the other hand, if you are a messy person (but state that you know where everything is, since this is how you organize yourself), people might look at you as disorganized and not a hard worker.
If all else fails, get a supervisor or manager involved. This will help each person think rationally, since when you are upset, you think with your emotions and might say something you regret. If you like this post, please subscribe to my feeds or get posts e-mailed directly to you. Until next time, Take care - of your clutter!
One of the simplest things you can do to help the manager of your dream firm decide if you are right for the job, is to send them a Thank You letter after the interview. But you would be surprised that a simple Thank You letter can win over the hiring manager. Did you attend a few recently? We both had similar skills, education, etc.
Each and every day, Administrative Assistants alike face these challenges from either one or more Managers. And remember, always break down your entire project or tasks into manageable chunks. Before you know it, you will be surprised of how quickly you are able to complete each “manageable chunk&#.
One piece of advise that I give myself on a regular basis so that I dont feel overwhelmed is to break your tasks down into manageable chunks. Then I would open up the applications associated with the next task. Whats next? Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.
Also, heres a great article about time management. Be weary though, you dont want it to pile up, so remember the 2 - 3 business day rule. You can read more about using Outlook for tasks in this article. If you like this post, please subscribe to my feeds or get posts e-mailed directly to you. Until next time, Take care - of your clutter!
About 90% of my work comes in the form of e-mails, since I want to be able to track anything and everything that managers and fellow staff members send me. There are certain tasks that I need to do on a daily, weekly, monthly, etc. basis and it usually involves e-mail.
This should help your manager as well. Outlook now will install the selected items that you chose. Check your calendar to see that everything as populated. Heres a post also on using your Microsoft Outlook calendar properly. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.
You can even register your cell phone and your managers cell phone as well. Starting September 30, 2008 , you can register all of your numbers with them. This will help cut down on the annoyances for good. Imagine how happy he/she will be when you tell them this.
I work in a large firm now where it’s mainly an open concept area, with only the managers having their own offices. We strive for an “open door” policy, but of course, there are times when the managers hold meetings or make phone calls and have their door closed.
What would happen if your company gets audited or your manager asks you for an e-mail from a few years ago? What if someone told you that you did something wrong, but you remember sending an e-mail with the correct information? This happens to office workers all of the time.
Some examples would be managing a company website, creating, editing and writing a company newsletter or creating promotional materials, invitations and brochures for marketing events. Some assistants regularly manage small budgets when planning functions or have bookkeeping responsibilities and work regularly on spreadsheets.
I started with helping at a drop-in centre at a Salvation Army location, where other colleagues and one of my managers would serve lunch to people that were down on their luck. Recently, I started volunteering through my workplace, since they allow us to have a certain amount of time during work hours.
Check with your Human Resources Department or manager to see if this falls into your corporate policy. You dont want to end up at work and be the only one wearing a costume. Looking like a rabbit might be fun, but you dont want to be gnawing your carrot around others as theyre working away.
Remember that you are there to do your job because you have the skills and qualities that your manager hired you for. Over time, you will get the hang of dealing with difficult people and will become easier and easier each time. Eventually, you will get just a little annoyed and brush it off. Don’t let your work performance suffer.
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