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Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Accurate and efficient screening will benefit your managers, co-workers, and their families. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats.
What’s going on: As employees are asked to return to the office after an extended period of remote work due to the pandemic, more employers are observing a need for etiquette refresher courses, according to Work Life. Another 18% said that they are planning to implement these kinds of training programs by next year.
We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Wishing you all the best with your training. Email etiquette.
Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. That’s why Business Management Daily has teamed up with the famed Emily Post Institute to present an interactive webinar on this important topic. E-mail etiquette.
Debrett’s, the well-known authority on manners and etiquette, has created a guide to hybrid working etiquette, sponsored by Poly. The guide claims to offer updated advice for the hybrid work era at a time when -it says here – etiquette at work has never been more important.
Did you know there are etiquette rules for giving and receiving cards? There are many books that discuss this etiquette point. The post How To Practice Good Business Card Etiquette appeared first on Office Dynamics. It reminded me that when we attend a major conference we have the opportunity to meet so many great people.
Employees must see a material benefit from coming into the office, far beyond satisfying a management mandate or occupancy protocol. If half of a company’s employees regularly use a new tech that involves training and support that the other half has never tried, it can cause friction and disillusionment. Not necessarily.
Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. More free assistant training at your fingertips. In fact, we are so passionate about providing training to you that we added a second YouTube Channel called Live a BIG Life. August: Getting to Yes Webinar.
Ideas on how to build better partnerships with your managers. All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession. Tips to help you be more productive in your day. Strategies for setting priorities and taking control of your day.
If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills. Taking baby steps is a good way to manage a big list of “must get better at” areas. I recently came across this list from one of my classes and wanted to share it. Accountable. Trustworthy.
2: Self-Management (I manage me.). 4: Relationship Management (I attempt to facilitate situations for a positive outcome.0. When I asked Julie, what were her favorite lessons from emotional intelligence, she shared the following: I manage me. Recognize how your feelings affect your performance. Self-control.
Company Holiday Party Etiquette. Tags: Admin Assistant Training Career Management. I don't want to give too many secrets away; here are a few topics: * Preparing for Your Annual Review. Ghost and Goblins, Oh My! Should I Give My Boss a Gift?
I certainly was when I read my Training magazine September issue. I have included several of these in my workshops for admins on e-mail etiquette and protocol. Tags: Admin Assistant Training Technology Time Management. Maybe you want to get a copy.). Maybe you want to get a copy.). Inaccurate or vague subject line. •
Remember your etiquette in all settings is vital, even when they are “virtual” settings! Admin Assistant Training Career Management Networking Self Development assistant on social media Facebook social media etiquette social networking tips tips for social media Yammer' Social Networking Tips. Joan Burge.
Remember your etiquette in all settings is vital, even when they are “virtual” settings! Admin Assistant Training Career Management Networking Self Development assistant on social media Facebook social media etiquette social networking tips tips for social media Yammer' Social Networking Tips.
Remember your etiquette in all settings is vital, even when they are “virtual” settings! Admin Assistant Training Career Management Networking Self Development assistant on social media Facebook social media etiquette social networking tips tips for social media Yammer' Social Networking Tips. Joan Burge.
Remember your etiquette in all settings is vital, even when they are “virtual” settings! Admin Assistant Training Career Management Networking Self Development assistant on social media Facebook social media etiquette social networking tips tips for social media Yammer' Social Networking Tips. Joan Burge.
Remember your etiquette in all settings is vital, even when they are “virtual” settings! Admin Assistant Training Career Management Networking Self Development assistant on social media Facebook social media etiquette social networking tips tips for social media Yammer' Social Networking Tips.
This also ensures that you quickly and effectively manage any potential problems. managing a difficult situation. Call and speak with the person directly so you can engage even more of your senses in interpreting the message. Even better, go visit the person if you can.) persuading others to see your way. being taken seriously.
PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules. JulieMorgenstern Organizing and Time Management expert, New York Times best-selling Author, Consultant, and Speaker. .
Thousands of employees tell me they can’t attend training because their company won’t pay for it. This is important for all assistants, managers and coworkers to remember the administrative profession is a true profession! Some of my favorite people are Daren Hardy , Brian Tracy , Tony Robbins , and Simon Sinek.
In his article for CIO.com, Chuck Martin quoted a manager who described face-to-face communication this way: “We need to take vacations from our BlackBerries, computers and voice-mail and get out and talk to everyone in the organization. Voice mail. Face-to-face. Instant messaging. Internal correspondence. US Mail Delivery. Human Moments™: .
I certainly was when I read my Training magazine September issue. I have included several of these in my workshops for admins on e-mail etiquette and protocol. Maybe you want to get a copy.). Maybe you want to get a copy.). I’m sure you can relate to many of the ones they sited. Inaccurate or vague subject line. • Too much information.
When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. We know that investing in a comprehensive training program like World Class Assistant is a big decision. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare.
In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Its all-in-one planner is the fastest, easiest, and smartest way to manage individual profiles and preferences and create custom end-to-end itineraries. Absolutely.
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. There are no millennium managers yet. The majority of managers are Boomers (75% of principal supports are Boomers.).
Interestingly, as I provide on-site executive assistant and administrative training and consulting across the country, I also see anything and everything in terms of business dress, which is actually very casual. The reality, though, is that top management wants their employees to portray a professional image in their demeanor and dress.
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. There are no millennium managers yet. The majority of managers are Boomers (75% of principal supports are Boomers.).
So it’s larger companies, more 100 employees where they’re fitting out and managing that whole space themselves. But this middle ground is, I would say, managed solution that’s somewhere between a traditional office lease and the traditional sort of flex office sector. And that’s now possible for them.
Learn business etiquette and protocol. There is something to be said for years of experience in the administrative field. If you are a young person starting in the profession, make sure you take this career seriously. Strive for excellence and learn from the older generation. It does matter. You do not build deep relationships on a device.
It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.
Jen Johnsen has been part of Children’s Theatre Company as Executive Assistant since 2013, managing the Artistic and Managing Directors. In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. and as a Fortune Teller for A Touch of Magic.
We know that investing in a comprehensive training program like World Class Assistant is a big decision. The only curriculum based designation specifically for administrative professionals, this program is designed to help you develop the skills required to really WOW your executive(s).
Company Holiday Party Etiquette. I don't want to give too many secrets away; here are a few topics: * Preparing for Your Annual Review. Ghost and Goblins, Oh My! Should I Give My Boss a Gift? And just like the 12 Days of Christmas, I have my very own "12 Survival Tips for Hurried Holidays!".
What is the proper etiquette when addressing or writing to a President? Our role is important to the success of executives and managers everywhere. Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!
The most effective networkers have a system to manage/organize business cards and their contacts. Add them to your contact management system. Thanks to Peter Coombs of FRONTLINE Training & Consulting. Thanks to Laurie Meek of LNM Home & Office Management. :-). The business cards?
Read more: A Recruiter's Etiquette Guide to Remote Hiring. An Applicant Tracking System and Candidate Relationship Management (CRM) software can effectively manage your recruitment tasks by automating the most time-consuming tasks. But while hiring remotely, this description is what will bring more interested job seekers to you.
Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life. Create a Strategic Partnership with Your Leader. Master Exceptional Leadership One BOLD Step at a Time. Create a Career Portfolio and Demonstrate Your Worth. Leading Boldly…Shining Brightly – Mind Set vs. Skill Set.
You may not be directly affected by this dragon the dragon can be creating pain for your industry, your employer, managers, executives, and customers. When planning upcoming seminars, conferences, and training – see how they line up and teach you strategies that you can bring back and implement in your workplace. Be strategic.
Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Offer to help train others and organize your work as best you can for an easy transition.
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