This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Every time you answer the phone, you are accepting responsibility for the relevant interests of others. Every stellar assistant must learn to be an excellent gatekeeper for their executive and company.
Our technology is moving ahead full speed, but it seems our etiquette is lagging behind. Every time we turn around there's another article on etiquette. Why does all our good etiquette sense go out the window just because we are a cell phone? Remember everyone can hear your phone conversations when you are on a cell.
Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University.
Many remote workers, from remote full-time employees to freelancers and digital nomads, have learned to enjoy greater flexibility with the added benefit of a daily change of scenery. There is a certain etiquette and unspoken rule that comes to working remotely from a library and this is expected to be respected.
If the person writes you a letter, memo, or email thanking you for something you did, it is good manners to acknowledge it with a card, return email, or phone call and once again, all you need to say is, “I received your letter and would like to let you know that I so appreciate you noticing my efforts.”. Click here to learn more about Judi.
Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.
Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.
Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.
Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.
Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.
I called someone on their business phone and their voicemail greeting said, “Leave a message and I’ll get right back to you”, but they didn’t identify who they were. I am either on the phone or away from my desk at the moment. Leaving a Message One day, my sister picked up her voicemail messages to learn that she had five messages.
Follow In-Person Meeting Norms You wouldn’t wander into the boardroom at work 15 minutes late while munching on a cheeseburger and talking loudly on your cell phone. Proper Video Etiquette Enhances Your Personal Brand! So don’t enter a video meeting that way, either.
Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.
People have to learn that they are not the only ones that need things to get done quickly. Apparently, everyone comes to me all at the same time. Then there are times when I am bored out of my mind and start either asking others for work or updating the company database.
What do they learn the hard way? What do people struggle with, or what have they had to learn the hard way? My biggest was learning a new language again, since Ive lived in Switzerland as well. What trips people up? What puzzles people? Are these social things, business things, language things. What are they puzzling over?
Believe it or not, this was quite an easy system to learn. Just click on any of the links below to take a look at the particular task you would like to learn about. In one of my previous jobs, when I was working for an Investment Advisor, he gave me the installation CD-ROM and asked me to read up on how to use it.
Check them out and see what else you can learn! If you ever feel discouraged, just remember that there have been and are people out there just like you right now. You have to make yourself shine through the crowd. Here are some more articles on job seeking tips. Until next time, Take care - of your clutter!
Ive been in these types of situations quite often, but have learned over time that many photocopiers these days have functions so advanced that it can clean your floors, do your dishes and tuck your kids in at night. She also mentions that she needs it completed urgently, since she had to schedule a meeting with some clients right away.
Learn from them and build on your weaknesses to make them into strengths. If someone is being negative with you, ask them why they are raising their voice or why they are being pessimistic. At times, the person that conveys this tone doesn’t realize they are coming across in a harmful manner. Try to forget about work outside of work.
You have access to more resources, such as better technology and online learning (which is usually provided by the company). You can voice your opinion more so, since there are few executive personnel. Large Firms: Your job is more stable, since there are more funds reserved, due to larger profits.
Heres a sample Thank You letter that you can use to get that dream job you have been waiting for: Your Name Your Address Your City, Province, Postal Code Your Phone Number Your Email Date Name Title Organization Address City, Province, Postal Code Dear Mr./Ms. My phone number is (XXX) XXX-XXXX.
Our lives are increasingly hectic and we are bombarded by so much stuff on a daily basis that learning to be productive, so as to handle the stresses of modern life, is a wise move. There is an entire industry dedicated to the issue; a sub-niche of personal development, capable of surviving and even thriving on its own.
Try to throw in your own spin on information that you learn and post about. Dont be afraid to spice it up a little. This will enable your readers to comment on your posts and start a discussion. Be creative on your posts. Keep posts short. Try to keep your posts between 250 - 500 words.
Ive been working as an assistant for quite a number of years, but theres always something new to learn. I always viewed it as a chance to learn first hand from experienced professionals in the business world. Take care, Patricia Posted on 13 September, 2007 8:01 PM Richard Rinyai Hi Patricia, I agree!
Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. Are you a seasoned veteran like myself (well, this is what people tell me)?
If we are conversing online or over the phone – the desire to multi-task while we talk can be overwhelming, but if you read Larry’s article you can hear just how wrong that decision was. The pleasantries we learned in Kindergarten still work well. Introduce yourself. Keep it to the facts – questions and answers.
Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today! Learn whatis enhancing or impeding your productivity today! Productive & Organized Home Contribute to P&O!
And email etiquette is a big deal, so always use complete sentences, etc., But do take the time to learn about them personally; ask about their families, their pets and hobbies, and show an interest in their lives. Learn as much as you can about your client’s business. and proof your email before you send it.
E-mail etiquette rules will also be essential to follow, and will become the new standard for business writing. Children are on some sort of electronic device a good part of the day with the use of cell phones and laptops. We will need to learn the proper way to use our technology to avoid injuries.
What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 411 Look Up 411.ca
I am learning time zones and currencies and every day I am shaking in my boots that it might be too much but I want it so dang bad! I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. My CEO is new.
When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Never underestimate what you can learn from other assistants.
Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. And it’s better to make all your mistakes now when you are young so you have time to learn and not repeat the same mistakes when you are at a more critical juncture in your career. The link is that original post.
What I learned very quickly was that I had to finish one room at a time. If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing.
Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!
Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.
I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. I have always liked to share and learn from my co-workers. Of course there is a down side to being able to do that. 5, 2010 at 12 p.m. (New
An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Why are we not speaking to each other anymore?
Share what you have learned with your boss. Putting the asterisk makes sure it is first on my list. There are many other things you can do with rules so take the time to check them out and feel your way around. It will be worth the effort. Most executives I know want the help and this would be a great way of organizing them.
The cure: always answer the phone professionally - this way youre never caught off-guard. I agree that we should always answer the phone professionally, but if it is a co-worker calling, it seems silly to say "Patricia Robb speaking, Executive Assistant to the CEO, may I help you?" January 19, 2009 Patricia Robb said. 411 Look Up 411.ca
They said it works with most phone services. But, as I learned the hard way it doesn't work on all systems. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 23, 1 p.m. (New 411 Look Up 411.ca
I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it. Writing on a subject you know nothing about is a good way to learn something about that particular topic. See, it wasnt that hard after all now was it? (New
I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.
If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask. 23, 1 p.m. (New If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
We organize all of the trending information in your field so you don't have to. Join 208,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content