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Welcome to Canada, Mr. President.

Laughing all the Way to Work

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Admin in the Spotlight: Interview with Lynn Holgat. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? 411 Look Up 411.ca

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We did it Canada!

Laughing all the Way to Work

We list country codes, city codes, international and national dialing codes, and other relevant country information. Admin in the Spotlight: Interview with Lynn Holgat. CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Let your fingers do the walking: Quick keyboard sh.

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Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

Internal customer service provides our coworkers within our company information or services. When companies practice exceptional internal customer service, everyone benefits; the “what goes around comes around&# philosophy one might say. If employees get territorial, internal service breaks down and can become adversarial.

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

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Service Untitled» Blog Archive » Interview with John Falcone of.

Service Untitled

and after a quick email exchange, John was nice enough to agree to an interview. Here’s the interview with John. Service Untitled The blog about customer service and the customer service experience. In case you aren’t aware, Sennheiser is a major manufacturer of microphones, headphones, and wireless transmission systems.

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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

Only I used the US guest code and host code while inadvertently providing the international dial-in numbers which aren’t compatible! I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things. She couldn't tell they were cheapos.

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