Stephanie LH Calahan

APRIL 14, 2010

Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University. 

Etiquette 100

Etiquette Phones Networking AT&T 100

Laughing all the Way to Work

NOVEMBER 3, 2007

Our technology is moving ahead full speed, but it seems our etiquette is lagging behind. Every time we turn around there's another article on etiquette. Why does all our good etiquette sense go out the window just because we are a cell phone? Remember everyone can hear your phone conversations when you are on a cell.

Phones 100

Phones Etiquette 2007 Restaurants 100

Recruit CRM

FEBRUARY 21, 2022

Effective Use of Phone/Video Calling Recruiters spend 80% of their time in communicative tasks, including interviewing, meeting hiring managers and phone calling. In addition to this, the pandemic has led to a significant rise in remote recruitment methods, including video calls and phone calls.

Interviewing 71

Interviewing Etiquette Phones Agencies 71

The Office Professionals Place

OCTOBER 19, 2009

Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Or have you played the popular “phone tag&# game?

Phones 100

Phones Email Filing IAAP 100

Office Dynamics

JUNE 27, 2012

The results led to our first “ Email etiquette ” story. The “oops” factor: If you need more than two paragraphs to cover your topic, you’re better off using the phone, or attaching a Word* file. Pet peeve: Important information at the bottom of an email. Quick fix: If threads are necessary, keep vital information up top.

Etiquette 100

Etiquette Filing Email Calendars 100

Laughing all the Way to Work

SEPTEMBER 21, 2007

With the increasing use of email as the first choice for business correspondence it opens a whole new world of dos and don'ts for the assistant.Here are Some Good-Sense Email Etiquette Tips: Email Salutations: Although email is less formal than writing a letter it is still polite to open with a greeting. Who are you?

Etiquette 100

Etiquette Filing Email 2005 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Many companies are now sponsoring company-wide intranet sites like Yammer to encourage collaborative work and information exchange among employee groups. I scan the ‘feed’ to learn tips and information on a variety of topics, including tech.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

MARCH 23, 2015

Pick up the phone and speak to the person? Should you be formal or informal? Written or e-mailed messages, or quick phone calls, are most effective. Write back and ask for clarification? Craft a carefully worded reply that remains positive and avoids any possible negative interpretation (skirting potential conflict)? Joan Burge.

Skills 100

Skills Etiquette Phones Goals 100

Office Dynamics

MAY 27, 2014

Does it make any difference whether you IM or phone someone? For example, a co-worker’s bereavement; a vendor’s terminal illness; someone’s adoption or job promotion; a billing inquiry; a credit request on your account; inquiring for information on a job posting; and so much more. What information am I sending? Goal/Motive.

Skills 100

Skills Etiquette Social Media Mentoring 100

Success

JULY 20, 2023

Holding doors, saying “please” and “thank you” and practicing good table manners—most of us are well versed in these common social etiquette behaviors. But as technology and work arrangements evolve, the rules governing workplace communication etiquette may need to do the same. Try to respond to emails within 24 hours.

Etiquette 218

Etiquette Email International Stress 218

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. I am copied on highly confidential information and I read emails that seem to be written in a new language – sales speak. Adapt, execute, grow, adapt, execute, grow!

Attire 40

Attire Etiquette Clothes Time Zones 40

Office Dynamics

AUGUST 19, 2010

The blog is The Assistant’s Loft and the blogger shares some really useful information for assistants from tips on ordering flowers, phone etiquette, what not to do as an assistant (i.e. I recently came across a blog I grew to love fast. It’s perfect for assistants!

Etiquette 100

Etiquette Filing Travel Phones 100

Office Dynamics

AUGUST 19, 2010

The blog is The Assistant’s Loft and the blogger shares some really useful information for assistants from tips on ordering flowers, phone etiquette, what not to do as an assistant (i.e. I recently came across a blog I grew to love fast. It’s perfect for assistants!

Etiquette 100

Etiquette Filing Travel Phones 100

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. The example of how it could be misconstrued wasn’t helpful to you, but nonetheless, what she was saying was, “My focus is on your social etiquette behavior and I am pointing it out to you.” The link is that original post.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

BMT Office Administration

OCTOBER 4, 2022

An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. That’s especially true if the communications are made via company equipment (laptops, phone systems, etc.). Why is this valuable information? Social security number.

Filing 52

Filing 2020 Suppliers Social Media 52

On The Job

NOVEMBER 3, 2008

My cell phone reception is lousy in this part of the city." "OK, Phone disconnects. I've interviewed hundreds of people over the phone as a journalist, and I've been on the other end as I was interviewed over the phone for magazines, newspapers, radio and television. Avoid cell phones. Sure.prob.lots of." "Mr.

Interviewing 100

Interviewing Phones Etiquette Confidence 100

Laughing all the Way to Work

JANUARY 4, 2008

I called someone on their business phone and their voicemail greeting said, “Leave a message and I’ll get right back to you”, but they didn’t identify who they were. I am either on the phone or away from my desk at the moment. Tags: voicemail etiquette. Incoming Call! A suggested voicemail greeting would be: “Hello.

Etiquette 100

Etiquette Phones Learning UPS 100

Laughing all the Way to Work

APRIL 19, 2008

I jokingly told a friend of mine that sometimes it feels like the information I am looking for is in the archives and the door has been locked and I don't have the key. I write down any instructions I get from my boss, phone messages or anything I will need to remember to either pass on or do. But what about names of people?

Etiquette 100

Etiquette Calendars Phones 100

Stephanie LH Calahan

MARCH 25, 2011

Collecting business cards or other forms of contact information is only the first step in networking.  From Clutter To Actionable Information. How do you turn them into actionable information? Now, *when* I take a person's information, I snap a photo of their card using Evernote, on my smartphone.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Make or Break Moments

FEBRUARY 1, 2010

If we are conversing online or over the phone – the desire to multi-task while we talk can be overwhelming, but if you read Larry’s article you can hear just how wrong that decision was. If you are conversing on line or over the phone – put aside distractions. Introduce yourself.

2010 100

2010 2009 Customer Service 2008 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Here is a great site for that information. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Network with Stephanie or Connect with Your Smart Phone Become a Fan Follow this blog Categories News & Updates!

Twitter 100

Twitter Fax Etiquette Networking 100

Laughing all the Way to Work

FEBRUARY 16, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. The following information should be included in your message: 1) The start and end dates of your absence. Jane Watson of J. Who are you?

Etiquette 100

Etiquette 2005 Email Filing 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. We list country codes, city codes, international and national dialing codes, and other relevant country information. Too much information. Meetings Plus: Taking them offline On the job tips for new Admins. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Musings of a High-Level Executive Assistant

SEPTEMBER 27, 2010

Money/gifts contributions etiquette. The goal is to solicit enough information so your boss or CEO either contributes the same amount as everyone on his level or slightly more, whatever is appropriate. Answer the phone so the caller only needs to say yes or no. Instead of this conversation happening: Me: ’s office.

Gifts 40

Gifts Holidays Etiquette Phones 40

Service Untitled

APRIL 6, 2010

Smile when answering the phone. Even if there has to be a mirror on the desk next to the phone, a customer can sense when someone is smiling. Every representative should show enthusiasm on the phone. How to effectively complain over the phone Last week, everything in my house broke. There was the.

Customer Service 40

Customer Service Etiquette Phones 2010 40

Service Untitled

SEPTEMBER 15, 2009

Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Having to repeat information to multiple agents or to the same agent. Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

Customer Service 40

Customer Service Verizon Staples Phones 40

Laughing all the Way to Work

JANUARY 16, 2008

E-magazines, blogs and feeds are now readily available to pass on information, and I have seen the early stages of on-line books that you can take along with you just as we do with paper books today. E-mail etiquette rules will also be essential to follow, and will become the new standard for business writing.

Carbon Footprint 100

Carbon Footprint Ergonomics Etiquette Filing 100

Musings of a High-Level Executive Assistant

NOVEMBER 27, 2011

The worst is when no feedback can be given or when it can be given the information is so very unhelpful and out of your control, the only saving grace is that you did try your best. I wanted to dedicate a post on proper rejection etiquette when you are the one having to tell bad news to someone. It’s not fun on either side.

Gifts 40

Gifts Etiquette Email Collaborate 40

Service Untitled

OCTOBER 21, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Call Abandonment Basics Douglas October 21, 2009 Behind the Scenes , Customer Service Experience 4 Comments Phone systems (also called IVRs or PBXes) usually measure something referred to as a call abandonment rate. email, web, etc.). email, web, etc.).

Customer Service 40

Customer Service Phones Promotion AT&T 40

Service Untitled

JULY 7, 2010

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# The website is also easy to navigate, user friendly, and provides information pertinent to all card members.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Service Untitled

SEPTEMBER 3, 2010

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Service Untitled

FEBRUARY 17, 2010

Take some time to review marketing and service/product information for service promises that could play a big part in expectations. So, what can you do to determine if you are meeting your customers’ service expectations? The first thing you’ll want to do is identify the service expectations of your customers.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40