Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. The example of how it could be misconstrued wasn’t helpful to you, but nonetheless, what she was saying was, “My focus is on your social etiquette behavior and I am pointing it out to you.” The link is that original post.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Laughing all the Way to Work

JANUARY 31, 2010

The cards are all made with recycled paper and you can even include a gift if you like and this company will send it off for you. I recently sent an admin assistant friend a card to acknowledge all the hard work she does every day and included a gift of brownies. What a convenient way to send cards. She loved it! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Musings of a High-Level Executive Assistant

SEPTEMBER 27, 2010

Money/gifts contributions etiquette. When it comes to donating money to causes, gifts, or anything else where a lot of people are also pitching in, don’t be shy to ask how much everyone else is contributing. Answer the phone so the caller only needs to say yes or no. Instead of this conversation happening: Me: ’s office.

Gifts 40

Gifts Holidays Etiquette Phones 40

Musings of a High-Level Executive Assistant

NOVEMBER 27, 2011

I wanted to dedicate a post on proper rejection etiquette when you are the one having to tell bad news to someone. If they are not there, do not leave a voicemail, email them saying you tried them and then call them again and speak to them on the phone. When you can afford it, send a thank you gift. Warn them of the bad news.

Gifts 40

Gifts Etiquette Email Collaborate 40

Laughing all the Way to Work

FEBRUARY 8, 2009

or Gifts or Ideas for Administrative Professionals Week. Last year in the two-week period prior to Administrative Professionals week, I had 600 or more hits on my blog every day and each time they were querying something like, What to do for Admin Assistants Day? Just in case you think your boss doesnt think about it -- many obviously do.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Service Untitled

APRIL 28, 2009

Gift cards. Your volunteers might appreciate gift cards either for your services or for other services/products (i. a nice gift card to a national restaurant chain). Alternatively, a quick (personal) phone call from someone high up at the company can make a lasting impression as well. Write them thank you letters.

Credit Card 40

Credit Card Customer Service Gifts Etiquette 40

Service Untitled

JULY 7, 2010

If the customer is a high value consumer, a customer care professional may send out a Home Depot gift card. A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&#

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Service Untitled

JULY 30, 2010

All it took was my phone number and email address, and I would earn money back on all of my purchases. Costco) Rewards programs gives you gifts, perks, or cash back depending on how many points you have “earned&# by the amount of business you do. Since I am the companion to a few dogs and two horses, it’s a win, win for me.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Men With Pens

NOVEMBER 19, 2009

I focus on cash gifting, but since the activity is not well known I decided to also write posts about mental science and fitness. My network outside of gifting grew from Day 1. Part 3 Reply James ( @MenwithPens ) November 20, 2009 at 2:28 pm @ Ryan – I’m all about cash gifting. Octopus etiquette, indeed.

2009 40

2009 AT&T Gifts Training 40