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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. I look forward to working with you to reduce the time between your client’s call for repairs and when your service team arrives on-site.” The prospect is now a patient and has referred dozens of friends.

Email 278
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How to Help Your Sales Team Overcome the 4 Most Limiting Mindsets

Success

Sales managers can best support their sales teams by helping each seller identify the mindsets that are limiting his or her sales performance—and then helping the seller overcome those mindsets. Sales managers must help their teams identify and eliminate these restrictive mindsets. What is a sales mindset? Photo by Rido/Shutterstock.

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How I Learned to Love Selling (and How You Can Too)

Success

With this new idea, I learned to stop worrying and love sales. I can’t tell you how much of my time used to be spent on customers who purchased a $5 or $10 service and immediately became a squeaky wheel. Those emails no longer get a reply and those customers have disappeared to be replaced with ones I can truly help.

Learning 299
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Resetting Your Marketing Strategy in 2024: Human-Centric Marketing Is Critical in the AI Era

Success

ChatGPT strolled into the public eye and companies scrambled to get their best AI business tools out to a market eager to learn how to use AI to make business operations more efficient. Here is the caveat: AI can help, but it absolutely cannot replace your team and the effort that you put into your strategy.

2024 321
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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Sales teams may overpromise to get the sale.

Gifts 279
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An Interview with the Office Dynamics Team

Office Dynamics

There are so many new learning opportunities and amazing speakers to look forward to! There is an entire team that works hard to coordinate this conference and they have shared their answers to a few candid questions and provided a glimpse behind the scenes! Meet the entire Office Dynamics International Team –. And they do!

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Mastering EQ: 9 Best Emotional Intelligence Tests to Boost Your Relationships & Career

Success

High EQ can be practiced and learned, and the benefits affect nearly every aspect of your life. Rather than repeating the same mistakes due to habitual blind spots, you learn to better regulate your emotions and enhance your interactions with others. You can learn and improve your EQ.

Skills 305