Office Organization Success
SEPTEMBER 24, 2013
Yes, you will get email templates that you can model your own product launch email campaigns on. But if I’ve left anything out and you do still have questions, send me an email and I’ll be happy to answer them for you. Phew … I think that covers it! Otherwise, I’ll see you on the training tomorrow!
Tips From T. Marie
OCTOBER 8, 2024
Set aside time to write all your holiday-themed blog posts, emails, and social media updates in one fell swoop. The holidays are busy enough without manually handling every single post or email. Automate Your Social Media and Emails: Tools like Hootsuite, Later, and Mailchimp are about to become your new best friends.
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Success
JUNE 10, 2022
We leverage customer questions and FAQ information to create content for the questions people are asking versus just trying to rank for keywords. To illustrate, if I were trying to reach a largely senior audience, social media and email might not be very effective. Give people what they want. Content is still king.
Success
JUNE 30, 2021
You may even use the survey as an opportunity for further direct engagement such as with follow-up direct calls, emails or product offerings. As a thank you, you email her a coupon for $20 shoes on sale for $15. Be sure to include a FAQ page based on the questions your clients ask most. Follow up with a personal call or email.
Small Business CEO
MARCH 21, 2018
A page that a lot of business opt not to include is the frequently asked questions page, or the FAQ page. FAQ pages can be a very powerful tool for a business, and this tool helps in a variety of ways: Tells visitors more about your business. Lowers customer service calls and emails. But does this really matter all that much?
Success
AUGUST 12, 2021
Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Options for self-service provide an important ingredient to the customer service recipe. And digital technologies offer an array of choices to implement.
Tips From T. Marie
SEPTEMBER 5, 2019
Most of us communicate via email, or even text, more than we use the telephone these days. Adding a sentence or two that is more conversational goes a long way in making the recipient of your email make a personal connection with you. For example, I opened a recent email to a client with – “I can’t believe it’s September already.
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