Laughing all the Way to Work

SEPTEMBER 21, 2007

Email is no longer just for personal use, with all our accepted short forms: LOL, U, GB and a co-worker's favourite, OMG! Your company may have a policy on how they want you to address people in external business email. 1 Be Courteous With Email Are you There? Jane Watson of J. This is a great tip from Jane Watson of J.

Etiquette 100

Etiquette Filing Email 2005 100

Office Dynamics

APRIL 21, 2015

If the person writes you a letter, memo, or email thanking you for something you did, it is good manners to acknowledge it with a card, return email, or phone call and once again, all you need to say is, “I received your letter and would like to let you know that I so appreciate you noticing my efforts.”.

Etiquette 100

Etiquette Training Email Phones 100

Recruit CRM

FEBRUARY 21, 2022

Effective Use of Phone/Video Calling Recruiters spend 80% of their time in communicative tasks, including interviewing, meeting hiring managers and phone calling. In addition to this, the pandemic has led to a significant rise in remote recruitment methods, including video calls and phone calls.

Interviewing 71

Interviewing Etiquette Phones Agencies 71

Success

JULY 20, 2023

Holding doors, saying “please” and “thank you” and practicing good table manners—most of us are well versed in these common social etiquette behaviors. But as technology and work arrangements evolve, the rules governing workplace communication etiquette may need to do the same. Try to respond to emails within 24 hours.

Etiquette 218

Etiquette Email International Stress 218

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. I am copied on highly confidential information and I read emails that seem to be written in a new language – sales speak. Thank you so much for your email!

Attire 40

Attire Etiquette Clothes Time Zones 40

Office Dynamics

MAY 27, 2014

Does it make any difference whether you IM or phone someone? Admin Assistant Training Career Management Communication Skills Etiquette building relationships with coworkers choosing the right method of communication face to face communication human moments office communication when to call not email'

Skills 100

Skills Etiquette Social Media Mentoring 100

The Office Professionals Place

APRIL 22, 2015

We know it as a day to celebrate those who make an impact by assuming managerial-like responsibilities in a work environment that nowadays, require more than just a typing skill and pleasant phone etiquette. How about the time you almost forgot to send the email without an attachment? My boss took me to lunch today.”

Administrative Professionals 100

Administrative Professionals Etiquette International Confidence 100

BMT Office Administration

OCTOBER 4, 2022

An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Post-COVID-19, many employee tracking software programs started popping up, allowing companies to track employee productivity , computer activity, emails, and even individual keystrokes.

Filing 52

Filing 2020 Suppliers Social Media 52

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. I was so excited to see your email and as I read it, I thought it would eventually end on a high note. The first one means to share email addresses, continue to keep in touch, and socialize on your own time individually.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

On The Job

NOVEMBER 3, 2008

My cell phone reception is lousy in this part of the city." "OK, Phone disconnects. I've interviewed hundreds of people over the phone as a journalist, and I've been on the other end as I was interviewed over the phone for magazines, newspapers, radio and television. Avoid cell phones. Sure.prob.lots of." "Mr.

Interviewing 100

Interviewing Phones Etiquette Confidence 100

Step It Up VA Coaching

OCTOBER 25, 2012

” When sending emails to your client, take the time to address them by name, like “Hi, Susan,” or “Dear Jim.” Simply beginning an email with the content is disrespectful and makes it appear that you are too busy to include a proper greeting; thus, too busy for them. and proof your email before you send it.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Go here if you are reading this in your email.) Click to get posts as we publish Prefer less email? To your success!

Twitter 100

Twitter Fax Etiquette Networking 100

Laughing all the Way to Work

FEBRUARY 16, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. That way the reader can relax and continue to read the email knowing you are not shouting at them. Jane Watson of J. This is a great tip from Jane Watson of J.

Etiquette 100

Etiquette 2005 Email Filing 100

Stephanie LH Calahan

MARCH 25, 2011

In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. Next I import them into IContact and send them a nice to meet you eMail. From Clutter To Actionable Information. A pile of business cards is simply clutter.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Make or Break Moments

FEBRUARY 1, 2010

If we are conversing online or over the phone – the desire to multi-task while we talk can be overwhelming, but if you read Larry’s article you can hear just how wrong that decision was. But what if you are trying to build a relationship via email or through an online customer instant message?

2010 100

2010 2009 Customer Service 2008 100

The Marq

APRIL 22, 2010

Call to Action Have you ever sat in a meeting or held a conversation with someone only to be interrupted by a phone ringing? One involved a meeting where all four of us placed our cell phones on the table while discussing the business at hand. Because each of the two offenders’ phones rang during the meeting.

Phones 40

Phones AT&T Etiquette Email 40

Musings of a High-Level Executive Assistant

NOVEMBER 27, 2011

I wanted to dedicate a post on proper rejection etiquette when you are the one having to tell bad news to someone. Do not ignore their emails or calls when they follow up asking about status or the final outcome. Call them, send an email, and speak with them in person. Here are my suggestions that I hope you will find helpful.

Gifts 40

Gifts Etiquette Email Collaborate 40

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones Etiquette IAAP 2009 100

Service Untitled

JULY 30, 2010

All it took was my phone number and email address, and I would earn money back on all of my purchases. It’s so easy to communicate with someone once you have their email address, and doing it through newsletters, and promotional updates provide an interesting and upbeat way to stay in touch with all of your loyal customers.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.  Productive & Organized Home Contribute to P&O!

Networking 100

Networking Goals Twitter Filing 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

OCTOBER 21, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Call Abandonment Basics Douglas October 21, 2009 Behind the Scenes , Customer Service Experience 4 Comments Phone systems (also called IVRs or PBXes) usually measure something referred to as a call abandonment rate. email, web, etc.). email, web, etc.).

Customer Service 40

Customer Service Phones Promotion Etiquette 40

Musings of a High-Level Executive Assistant

SEPTEMBER 27, 2010

Money/gifts contributions etiquette. Answer the phone so the caller only needs to say yes or no. Whenever I answer the phone and I know who it is or know it’s not a cold call, I try to make it easiest on the caller. If you need to interrupt your boss in an important meeting or when they are on the phone, pass them a note.

Gifts 40

Gifts Holidays Etiquette Phones 40

Service Untitled

MARCH 16, 2009

Less time spent by representatives on the phone, over chat, etc. Because customers don’t have to keep calling or emailing back to get their issue resolved, representatives are able to move on and help other customers instead of having to go back and keep addressing the same problem. Saving money. saves the company money.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Service Untitled

JUNE 4, 2009

An entrepreneur I met with recently told me that his company regularly calls and emails its competitors to see how good they are. They measure objective things like how long it takes to get a human on the phone, how long it takes to get a product, how long it takes to get an email response, etc.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

APRIL 2, 2009

Some useful contact volume metrics to track are: The number of phone calls, live chats, emails, etc. It can certainly be misused or misunderstood, but assuming it’s collected properly, it won’t make mistakes. The time each interaction takes to complete. How many people are working at a given time.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Service Untitled

OCTOBER 6, 2010

Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person. Take for instance the example of a title closing company here in South Florida. Maybe it’s time for a bit of attitude adjustment?

Customer Service 40

Customer Service Fax Etiquette 2010 40

Service Untitled

SEPTEMBER 24, 2010

Make sure to enter the caller’s name, phone number, and/or email address. After the contact, please email this information to Cate Sharkey at csharkey@starbucks.com immediately. Notate the case accordingly. Until further notice, there is no need to forward case notes to the DM and request follow-up through that channel.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

JUNE 30, 2010

When dealing in customer service, the importance of call centers and emails make profound impressions, however the interaction is generally private; that is between the customer service representative and the customer. Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone. At a local. Networking.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

OCTOBER 28, 2010

Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses. Kampyle , a provider of feedback analytics claim they can figure out why a customer has abandoned their shopping cart.

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

JUNE 24, 2010

and after a quick email exchange, John was nice enough to agree to an interview. Additionally, we have a knowledgeable crew of product specialists that answer end user’s questions via phone or e-mail, and advise our customers on the best product to use or how to set up their products. We are pretty accessible via the phone or e-mail.

Interviewing 40

Interviewing Customer Service Etiquette 2010 40

Service Untitled

MAY 23, 2011

My initial impression most likely will be affected by the friendliness and kindness of the customer service agent; whether it is my first experience on the phone, by email, or in person. When I call another realtor to set up an appointment to see one of their listings, I always begin with &# How are you today?&#

Customer Service 40

Customer Service Expenses Phones AT&T 40

Professional Assistant Blog

NOVEMBER 1, 2007

Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? If you need to talk on the phone, make sure that you keep your voice to a lower volume.

Cubicle 100

Cubicle Etiquette 2008 2007 100

Service Untitled

FEBRUARY 29, 2012

We used to have every twice a year, once a year, whatever, HR would email all the leadership teams so all the managers from all the different departments and stuff, and say okay, it’s review time and everybody gets an email of the most up–to–date review form and all that stuff. They can listen to phone calls.

Interviewing 40

Interviewing Customer Service Skills Goals 40

Professional Assistant Blog

OCTOBER 17, 2008

Home About Me Advertise Elevator Etiquette 101: Going Up? Can you think of any more etiquette related items while riding the elevator? By The Professional Assistant on Friday, October 17, 2008 Filed Under: Travel Y ou’re standing in the elevator and everyone is crammed like a can of sardines. Whats next?

Etiquette 100

Etiquette UPS 2008 Cubicle 100

Professional Assistant Blog

NOVEMBER 28, 2007

Home About Me Advertise Office Fridge Etiquette By The Professional Assistant on Wednesday, November 28, 2007 Filed Under: D o you bring your food to work? Heres an article I recently found on office fridge etiquette. Do you keep it in the office fridge?

Etiquette 100

Etiquette Google Docs 2008 Cubicle 100

Professional Assistant Blog

JANUARY 31, 2008

Home About Me Advertise Microsoft Outlook Shared Mailboxes Etiquette By The Professional Assistant on Thursday, January 31, 2008 Filed Under: MS-Outlook , Productivity D o you have more than one mailbox in your Microsoft Outlook , other than your inbox? Do you share these other mailboxes with other staff members?

Microsoft Outlook 100

Microsoft Outlook Etiquette 2008 Google Docs 100