Office Dynamics
AUGUST 29, 2019
Several years ago, I came up with Adminology. It was a formula for success for assistants. I still teach Adminology in our World Class Assistant™ certification and designation course because it never changes. Just bear with me as I explain this to you as it will all come together. Assistants should apply the Adminology formula to achieve better outcomes.
Small Business Labs
APRIL 9, 2019
According to MetLife's 2019 U.S. Employee Benefits Study, 23% of Americans with full-time traditional jobs intend to switch to gig work over the next 5 years. Another 14% say they are considering it. As the study chart below shows, younger workers more likely to say they're intending to leave their job for gig work than older workers. The reasons those with full-time jobs say they are interested in gig work are increased schedule flexibility, the ability to work whe
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Eat Your Career
JANUARY 14, 2019
As a proud former administrative professional , I’ve always enjoyed being a part of the admin community. In fact, from the moment I got involved in the field, I wanted to be an admin leader. I felt called to it from day 1. I loved the work and the people, and (even as a total novice) I thought I had something valuable to offer. So, back in 2006, I started a blog for admins called The Executive Assistant’s Toolbox, where I shared tips and tricks for success in the field.
Virtual Moxie
JUNE 14, 2019
In any interaction with a client, there’s your space, her space, and the space between you that’s available to be shared. Many times, we tend to stay in our own spaces—coming from our own perspectives, caring mostly about our own agendas, and it often gets us what we need in the interaction, but it can be a bit shallow. You can go so much deeper, and have a more rich and connected interaction if you step out of your own space into the center you share with your clients.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Practically Perfect PA
JANUARY 3, 2019
Well, that is us in 2019 folks! Happy New Year. Firstly before I start this blog, I want to say a huge thank you to all of the Practically Perfect PA readers who are joining us for another year on the blog. We have been going now since 2011, and I can’t wait to see […].
Stephanie LH Calahan
DECEMBER 12, 2019
Neuroplasticity, aka brain plasticity, is the brain's ability to “re-wire” or reorganize itself and that is good news for you. You likely have more control over how you think and behave than you might realize. At one time, people thought that only “super human” people were able to accomplish fantastic results. They believed that the brain's development stopped at a certain age and you had to deal with “what you were given.” Today, we know that is not true and
Administrative Professionals Pulse brings together the best content for administrative professionals from the widest variety of industry thought leaders.
Eat Your Career
JULY 9, 2019
This is the second article in a two-part series on the topic of Professional Development Plans. In the first part of this series, you learned that a professional development plan (or PDP) is a written document used to focus, evaluate and prioritize professional development goals and activities. In this article, you’re going to learn exactly what should be included in a PDP document and the simple 10-step process I use to write a PDP.
Office Dynamics
JANUARY 24, 2019
Welcome to another question for Ask an Admin. This is where the administrative assistant and executive assistant can submit any question they have and their peers will answer the question based on their previous experience. We believe that there are many different ways to approach problems, difficult tasks, and situations so we thought this would be a great way to provide you a place to share your input as well as receive input from others.
Office Dynamics
NOVEMBER 12, 2019
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about? Necessary telephone skills for assistants include how to answer the phone, take accurate messages, carefully screen calls, protect corporate and personal information, seamlessly transfer callers, use a polite and proper tone of voice, and k
Small Business Labs
JULY 9, 2019
Despite trade wars, tariffs, and the erection of other barriers to cross-border commerce, independent workers, freelancers and solopreneurs are increasingly finding customers outside U.S. borders. As the MBO Partners State of Independence study chart below shows (click to enlarge), in 2019 22% of Independent workers who work full-time as independent workers said they provided goods or services to customers outside the U.S.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.
Office Dynamics
NOVEMBER 25, 2019
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing departments consider every little detail, from logos to font style, from signature colors to tone of communication. Employees forget that developing a personal brand is just as vital for them and requires just as much thought and consideration.
Office Dynamics
MAY 14, 2019
An administrative conference should feed your brain and soul! You have finally gotten the approval to attend an administrative conference, maybe you have decided to invest in yourself by attending an administrative conference but choosing the best administrative assistant or executive assistant conference is no easy task. Attending an administrative conference is a big investment of your time and money.
Eat Your Career
SEPTEMBER 9, 2019
These days, people talk a lot about adding value in the workplace. Specifically, everyone wants to know how to become a more valuable employee. After all, when you add more value at work, you should (in theory) receive more value as well. It’s only natural; contributing at greater levels should enable you to earn at greater levels too. In my newest book, The Invisibility Cure , I cover this topic in depth.
Eat Your Career
APRIL 29, 2019
Past work experience is, of course, the most important part of your resume. It’s meant to show a prospective employer that you have all the skills required to do the job for which you are applying, and that you’ve used those skills before in a professional capacity. But what if you’re applying for a position that requires skills you didn’t gain through your past professional experience, but rather, skills you gained outside of work?
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Office Dynamics
JANUARY 16, 2019
The word communicate is derived from the Latin word, communis , meaning commonness. When we are communicating, we are trying to establish commonness with others. We are trying to share information, encourage or inspire others, build rapport or persuade someone to make a change or see our point of view. In order to accomplish this, you will want to consider if the receiver has a preferred communication style so you can tap into it.
Small Business Labs
MAY 13, 2019
Deloitte has become, in our opinion, one of the key go-to sources of information and analysis on the future of work. Their recent article Redefining work, workforces, and workplaces is a good example. In a relatively short article, it nicely synthesizes and explains "multiple converging trends and how they are already fundamentally changing all aspects of work." As the article chart above shows (click to enlarge), they focus on three main areas: work, workforce and workplace.
Eat Your Career
APRIL 7, 2019
In today’s modern workplace, feeling overwhelmed by your workload is nothing unique. We’ve all been there. Some might say it’s the “new normal.” However, just because it’s expected, doesn’t mean you have to put up with it. By leveraging a few simple strategies to streamline your workweek, you can use your limited time more wisely. With a little Monday-Friday planning, you can make sure you’re focusing on the right priorities and accomplishing them, not just spinning your wheels.
Small Business Labs
MARCH 14, 2019
As we pointed out earlier this week , firms of all sizes and types are increasing their use of freelancers and other forms of non-employee labor. But as companies become more reliant on external talent, they increasingly need to structure their policies, procedures, and engagement practices in order to be successful in attracting, engaging, and retaining highly skilled independent professionals. The reason is the majority of skilled independent professionals (defined as freelancers
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Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.
Office Dynamics
MARCH 19, 2019
Office Dynamics has put together a list of books for administrative assistants and executive assistants that will help you with your professional development and personal life. Because we had so many great choices we decided to make it a little easier for you to find what you are looking for by breaking the blog into two sections. The first half of the blog contains titles that are dedicated towards the administrative assistant and executive assistant while the second half of the blog contains t
Small Business Labs
JUNE 4, 2019
Fast Company's Social clubs died out in America. Now, venture capital is bringing them back provides an interesting look at the changing landscape of American social clubs. The article starts by pointing out the long decline in the membership of traditional clubs. Key quote: "Over the last few decades, sociologists and political scientists have found that American clubs of all stripes–from youth service clubs to bowling leagues–have experienced steep declines in their memberships.
Office Dynamics
MAY 21, 2019
Most of the time assistants tell me they can’t attend our conference for administrative assistants or training because of budget cuts or not getting financial support. Sometimes it really is a budget issue. I understand that perfectly as a business owner and CEO. But often, it’s just lack of knowing how to sell the conference to the executive. Have the courage to go after what you want.
Office Dynamics
JANUARY 29, 2019
Welcome to another question for Ask an Admin. This is where the executive assistant and administrative assistant can submit any question they have and their peers will answer the question based on their previous experience. We believe that there are many different ways to approach problems, difficult tasks, and situations so we thought this would be a great way to provide you a place to share your input as well as receive input from others.
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Eat Your Career
SEPTEMBER 16, 2019
During my monthly webinars , I often hear a handful of the same questions. A common one goes something like this: “The people I work with think my job is inferior. They look down on me (and my role). How do I get others to value my work more?”. This question hits particularly close to home for administrative professionals. As a proud former admin myself, I know what it’s like to feel that your work isn’t valued.
Eat Your Career
APRIL 15, 2019
I’m a huge fan of workplace routines. I use them on a daily and weekly basis, and I truly believe they play a major role in my productivity. Workplace routines are like rituals—specific, pre-established ways of doing things that need to happen on a regular basis. Most people utilize a variety of routines in both their personal and professional lives.
Office Dynamics
AUGUST 7, 2019
I created the above visual as an image of the ideal situation between an executive and their assistant, especially when it comes to communication. Because of all the technology today, assistants have a very hard time staying “in the loop.” When an assistant is aware of what is going on or what is on the horizon, she or he can better anticipate, be proactive, plan better, foresee barriers, look more professional, and reduce stress.
Office Dynamics
APRIL 18, 2019
Meetings, meeting, and more meetings! In spite of all the technology, meetings have not gone away. Whether your executive is holding a virtual meeting or attending a virtual or live meeting, there are certain steps you can take to ensure you are properly scheduling meetings and making your executive’s life easier. As an assistant of 20 years, I had one perspective of meeting management.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Office Dynamics
JANUARY 15, 2019
Life is too short to let things get to you, but sometimes it happens. Sometimes things are going so fast and so much is happening we all of a sudden think, “Whoa, what just happened?”. Then comes the stress and we quickly become one of the “office dragons” that we don’t like very much. There is no formula for completely taking the stress out of your life, no wax on or wax off, but there are some things you can do to de-stress or even prevent it from overwhelming you.
Small Business Labs
JANUARY 28, 2019
Last week the Big 3 strategy consulting firm BCG released THE NEW FREELANCERS: TAPPING TALENT IN THE GIG ECONOMY , a study on "those who find temporary work through digital labor-sharing platforms." As part of the study BCG surveyed 11,000 workers in 11 countries: the US, the UK, Germany, France, Spain, Sweden, Japan, India, Indonesia, China, and Brazil.
Office Dynamics
NOVEMBER 19, 2019
A meeting planner by MY definition is the go-to person within an organization – be it corporate, association or otherwise – charged with the responsibility of planning and executing a meeting or special event. Not all people who plan meetings are “meeting planners,” nor do all meeting planners start out their careers as meeting planners. I for one started out on a clerical/administrative career path with absolutely no knowledge at the time that a career in meeting planning even existed (and at t
Office Dynamics
DECEMBER 2, 2019
Heather Asks: Background: The majority of my career has been as an EA to a VP of Operations for a local Fortune 500 company. They “restructured” leaving my team with a job almost 2 yrs ago. I was lucky enough (or so I was lead to believe) that the role I was hired for almost 2 yrs ago was for a fast-growing local company that within the next 3-5 yrs will have a complete C Suite overhaul of new leaders due to retirements.
Speaker: Tim Buteyn
Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.
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