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Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about? Necessary telephone skills for assistants include how to answer the phone, take accurate messages, carefully screen calls, protect corporate and personal information, seamlessly transfer callers, use a polite and proper tone of voice, and k
As we head into the dreary winter months, I am reminded of the seasonality of business. In most organizations, there is a natural ebb and flow that occurs. Things get predictably busy at certain times of the year, just as things get predictably slow at other times. For my business, the month of December is always blessedly slow—and I like to take advantage.
It’s time for another coffee break. Here’s your wordsearch for November. Please upgrade your browser to improve your experience. Select Level: {{ currentLevel.width }}x{{ currentLevel.height }} {{ level.width }}x{{ level.height }} {{cell.letter}} {{word}} × Congratulations! You solved the November Wordsearch.
“If you do not understand the benefits of difference, you will always align yourself to your similarities, and in doing so, you will miss out on the beauty that variety brings to the table.” This is a quote I came up with while deepening my knowledge in this interesting subject of diversity and inclusion. This […].
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what I needed from my executive so I could be effective. I worked with a variety of managers and executives, each with different personalities and communication styles. Since 1990, I have been the CEO of my own company and have worked with several of my own assistants.
by Listen or subscribe here: iTunes ? Stitcher ?. Soundcloud ? YouTube ? Google Play ? iHeartRadio. You can leave a review here! This is podcast 131: how to avoid multitasking. By now you’ve heard, if not from me, then from many others, that multitasking is a bad idea. That’s true. It’s not effective. It makes your work take longer, you’ll make more mistakes and it increases your chances of not finishing the main thing you need to do because you’ve gone down so many rabbit holes.
Since you all know now my reasons for running ridiculously long distances, I thought to leave a small recap on how the first ultra in Spain went. It happened just a few days ago, an 80km race called Eco Trail… The post First Ultra-marathon In Spain – The Aftermath appeared first on Dragos Roua.
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Since you all know now my reasons for running ridiculously long distances, I thought to leave a small recap on how the first ultra in Spain went. It happened just a few days ago, an 80km race called Eco Trail… The post First Ultra-marathon In Spain – The Aftermath appeared first on Dragos Roua.
On this episode I’m joined by Brian Dixon , the author of Start with Your People: The Daily Decision that Changes Everything. As a podcaster, conference speaker, and business coach, Brian is passionate about helping high potential leaders and teams thrive in a world of overwhelming options. This episode is brought to you by TextExpander. With TextExpander, you can unlock your productivity with its many features.
Planning an event for your company or business can be an insanely overwhelming. The sheer number of details can trip planners up. However, have no fear – there is a method to the madness. You just need to have some insight and help. Whether putting together an all-day meeting or holiday party, the tips below will set you on the right path to hosting a successful event.
Project and enterprise teams across all organisation types are perpetually exposed to a stream of information flows that ebb the natural tempo of processes, policies, system mechanics, codes of conduct and collaboration protocols. These collectively bring upon the information and knowledge economy and the biggest problem here is that everyone is constantly in flux amidst a conundrum of competing batches of instruction, directives and stimuli whilst being overwhelmed with attention deficits.
I ran my first marathon when I was 42. Seemed like a nice number: 42 kilometers for my 42nd birthday. Back then, I thought 42 kilometers was a huge distance, an absolute upper limit, hard to imagine reaching, let aside… The post How Running Ridiculously Long Distances Can Help You appeared first on Dragos Roua.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.
Today a multimillionaire entrepreneur is just as likely to be wearing jeans and a t-shirt as a business suit. Casual is the new cool, which is one reason many businesses now supply employees with branded company t-shirts. But, style aside, investing in custom t-shirts can improve workplace efficiency and create more relaxed employees. Casual, comfortable workwear makes dressing for work easier and acts as a mobile advertising medium.
Let’s face it… you might really enjoy your job as an Executive Assistant, but there will still be tasks every now and then that you simply Don’t. Want. To Do. When procrastination strikes, where do you find the inspiration to shift out of “I’ll do it later” mode and into action? Today I’m going to share my theory on why people procrastinate and also a trick I use to stop procrastination in its tracks.
Project and enterprise teams across all organisation types are perpetually exposed to a stream of information flows that ebb the natural tempo of processes, policies, system mechanics, codes of conduct and collaboration protocols. These collectively bring upon the information and knowledge economy and the biggest problem here is that everyone is constantly in flux amidst a conundrum of competing batches of instruction, directives and stimuli whilst being overwhelmed with attention deficits.
You just spent years developing the perfect product. You just opened your business online and as a brick and mortar establishment, but you can’t get any customers to come your way. You need marketing. Don’t get caught up in the misconception that marketing and advertising are one and the same. Marketing has a much broader spectrum. Proper marketing can drive your business forward over a much longer period of time.
Unlock your full potential with our comprehensive guide on productivity. This detailed resource explores the three fundamental pillars of effective task management: Todo List Mastery, Time Management, and Habit Optimization. Learn to capture and prioritize your tasks effectively, schedule them using proven strategies like the Pomodoro Technique, and maintain your productivity through consistent habit tracking.
I previously wrote about the most effective communication methodology using pheromone messaging inspired from Nature to identify and augment a robust, team focused unified collaboration system here. In a followup article, I write about how online collaboration tools such as Slack and Microsoft Teams embody the tenets of the pheromone messaging system that Nature has employed to foster effective collaboration and teamwork within their environment.
The number of businesses implementing eCommerce sites and selling their products in the digital space is rapidly growing. If you’re thinking about joining the bandwagon, start off the right foot by implementing SEO best practices. The purpose of Search Engine Optimization is to improve your rankings in search engines and drive more organic traffic. In other words, when you appear on Google’s page one, people will come to your website and, very likely, make a purchase.
Growing your small business takes more than a great idea and hard work. You will need funding for start-up and operations until your business is self-sustaining. Even then, there will be times when your business needs to purchase equipment or inventory but there isn’t enough cash reserve to make it happen. There are many funding options available for small business owners, and by knowing the pros and cons of each, you can be more informed about which option to pursue.
We’re getting close to the holiday season, the period when people are willing to spend a lot of money on presents for their loved ones. However, since your customers are preparing their wallets, you should as well do several things to get better results and higher profits. Because of that, we would like to provide you a few strategies to boost e-commerce sales in the holidays, and hopefully, you’ll manage to have more sales in 2019 as in the past few years.
Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.
It makes good financial sense to save your money. Do the safe thing and put it in a bank. But what if you want more? What if you want your money to make money for you? That’s when you should start thinking about investing. And when you begin going down that mental pathway, you reach an exciting set of questions. Which investments should you choose? Three quick categories of thought will come to mind.
When claiming for workers’ compensation benefits, one of the questions that may enter your mind is: do I need a lawyer when claiming for worker’s compensation benefits? Technically, the answer is no. You can usually do the filing for claims yourself without any lawyer’s help. However, not all are comfortable doing this by themselves. For one, they are afraid of being given less of what they actually deserved.
Every entrepreneur dreams of their business dominating their niche, but it’s not an easy road. Here are six small business tips to set you up for success. 1. Stick with Your Niche First. Find your niche. It’s one of the first lessons many entrepreneurs learn. Finding a specific niche to target is key to early success in business. However, after that early success, many small business owners decide to branch out and try new things.
Every Internet user must be aware of the dangers of phishing attacks. These types of scams are escalating. Facebook has recently taken action to help combat the growing problem of phishing. They filed a $2 million lawsuit against a number of fraudulent websites, as well as some domain hosts that gave them the opportunity to exploit their victims. The lawsuit alleges that the domain hosts were either intentionally or unintentionally complicit in the scams.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
As a business owner or business manager, it becomes your complete responsibility to ensure that your employees are doing their best. While their tasks are laid out for them, they need to work based on schedules to adjust well to the working environment. For this purpose, you will have to create employee schedules and ensure that your employees are on par with their time-slots to the best extent.
I previously wrote about the most effective communication methodology using pheromone messaging inspired from Nature to identify and augment a robust, team focused unified collaboration system here. In a followup article, I write about how online collaboration tools such as Slack and Microsoft Teams embody the tenets of the pheromone messaging system that Nature has employed to foster effective collaboration and teamwork within their environment.
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