May, 2012

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Are You Stuck in Your Story?

Virtual Moxie

When I stop to think about it, I find it pretty darn amazing that any of us are adults--alive and reading this. With all the disease, and crime, and war, and famine, and poverty, and political mess that surround us, not to mention the crazy world economy, it seems far more likely to me that every one of us would have been killed off or died of stupidity as a matter of course before the age of 40.

Clothes 184
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Top 5 Tips for Taking Time Off from Your Small Business

The Small Business Blog

Top 5 Tips posts from the SME Blog are always full of hints and tips for small, home & micro business owners. 1. Make sure that your email Inbox is totally clear of anything urgent and that you have replied to everything important.

Email 183
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Trending Sources

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Social CRM: An Idea Whose Time has Come?

Customers Rock!

Social Media CRM, or Social CRM, is getting a lot of air time these days. But where does it fit? Today’s post is by Laurie Shook. Laurie is a technology marketer creating solutions that help people communicate and collaborate more effectively. When not blogging, on Twitter, or on Facebook, she is marketing WikiThreads , her small business featuring Dallas t-shirts and logo embroidery.

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Grim Job Market Continues for Young Americans

Small Business Labs

Although the overall labor market continues to improve, there isn't a lot of good job news for young Americans.  The Economic Policy Institute's The Class of 2012 lays out how the job situation is for those 25 and younger. The key data is the current unemployment rate for workers under the age of 25 is 16.4%.  A couple of other data points of interest are: For high school grads under 25 the unemployment rate is 31%.

Temping 169
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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6-Step Checklist for a Successful Sales System

Office Organization Success

So, your brand-new product or program is all ready to go. You’ve done all the hard work in creating it and getting it ready to sell on your website; the one job that remains to be done is to actually get it out there so your clients can purchase it … you need a Sales System! This is where it’s handy to have a checklist so that you can make sure to cover all the important elements for facilitating a successful sale.

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Triple the Results You Get from Live Conferences and Events

Stephanie LH Calahan

Live conferences are a fantastic way to gain actionable knowledge for your business, rekindle former relationships and make new relationships.  They also represent a significant investment in time and money. Yet, many people don't take advantage of the investment like they could. Today I'm going to share my secret tips for how you can triple your results from attending live conferences and events.

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Top 5 Tips for Selling Online

The Small Business Blog

Top 5 Tips posts from the SME Blog are always full of hints and tips for small, home & micro business owners. 1. Let people know the story behind your business. Many people support small businesses purely because of the people who are in charge of them and knowing about the struggles they go through.

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Customer Experience Food for Thought

Customers Rock!

I want to eat there! As many of you know, I have been doing quite a bit of traveling lately, speaking about my book and sharing the Customers Rock! message all over the world – most recently in Bogota, Colombia! As most travelers are aware, the customer experience is especially important when you are away from home; it becomes something we are truly living.

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How to Boost Morale When Things Are Grim

Eat Your Career

It’s no secret that times are tough. The economic outlook seems to change by the minute and the only thing certain is that things are still uncertain. That’s why I thought this recent question from my free coaching call was worthwhile sharing with others. No matter what your situation, you just never know what the future holds, so hope for the best but prepare for the worst.

Resume 164
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Snuffing Out Burnout!

Office Dynamics

If you feel you are on the verge of stressing too much because of your job or even home life, take a step back. You might be burning out. Before it becomes full-blown, take these steps: Find time to play. Even if it means forcing yourself. People on the verge of burnout usually are spending less time with family and friends. They have trouble getting away from the workplace.

Fax 159
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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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Ghana – A Community Devastated by E-waste

Eco-Office Gals

Few things can galvanize a neighborhood quite like trash. It’s a classic community problem—everyone creates lots of garbage on a daily basis, but no one wants a trash dump next to their neighborhood, or anywhere near them for that matter. Just open up the possibility of a landfill in the area and watch how quickly people join together in common cause to oppose it.

Agencies 153
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Survey Results!

Virtual Moxie

I'm beyond grateful to all of you who took time out of your days to weigh in on the survey about the frequency of the Moxie Tips. Thank you. ?. It's clear (67% to 37%) that you love getting the tips four times each week, and one longer Moxie post--just the way I've been serving it up. So that's what I'll continue to do! For those of you who wanted fewer tips, I hope this decision won't be a huge disappointment!

UPS 168
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Are you and your customers using the same language to find each other?

The Small Business Blog

Have you tried to find yourself lately? Now, that’s not meant to be soul-searching philosophical question. What I mean by the question is, have you considered what your customers are really looking for recently? How would they describe what they are looking for?

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Are You Media Social?

Job Advice Blog

Many people don’t realize how different from the job search of today is from the job search of not even too many years ago. Many others find it difficult to learn about today’s different kind of search and therefore shove the issue to their back burner, planning to deal with it later—if they do at [.].

Learning 152
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Unlock Your Productivity: Simple Steps for Every Professional

Unlock your full potential with our comprehensive guide on productivity. This detailed resource explores the three fundamental pillars of effective task management: Todo List Mastery, Time Management, and Habit Optimization. Learn to capture and prioritize your tasks effectively, schedule them using proven strategies like the Pomodoro Technique, and maintain your productivity through consistent habit tracking.

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Lithium’s Customer Heroes

Customers Rock!

I recently attended the 2012 Lithium Network Conference (LiNC for short) in San Francisco to hear about the latest and greatest from Lithium Technologies as well as from thought leaders such as Brian Solis , photo left, who shared about Digital Darwinism from his new book The End of Business as Usual. Lithium’s software powers the social customer experience, including online branded communities, for over 300 brands including AT&T, Best Buy, Sephora, Skype, and most recently added Nestl

Verizon 149
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Do you have a process for working with new clients?

Office Organization Success

Having a clear client intake system in place makes it really easy to bring new clients on board. So, next time you’re having a conversation with a potential client (whether that’s in-person, over the phone, or via email) and they express an interest in working with you, you can say, “Great! The next step is to …” and tell them what happens next.

Phones 146
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How to get your Employee’s to be Eco-Friendly

Eco-Office Gals

You have decided to make a big work decision and go green. That means you have taken the time to turn your office into an office that tries it’s hardest not to harm the earth. You know it’s a great decision but you may have a hard time convincing your employees otherwise. You may run into employee’s that find it a hassle, simply because they don’t understand.

Email 152
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How do You Like Your Tips?

Virtual Moxie

Hi, gang :). I've been doing the daily Moxie Tips now since my birthday last July , and I've gotten feedback from people who love getting a "bite" of Moxie every day, and from others who wish I didn't send one every day. So I thought I'd ask you if you would please take a quick, one-question survey on the matter, to give me a more complete snapshot.

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Elevating the Virtual Interviewing Experience

Sharing your authentic self in a virtual interview can be an unwanted challenge. How do you break through the digital barrier when conducting a virtual interview and share your exceptional self? Think in unconventional ways to elevate the virtual interviewing experience.

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Don’t push when you can pull

The Small Business Blog

No selling required There is a better way of winning new customers than pushing you and your B2B offer at them. Customers love it because they’re buying rather than being sold to. You’ll like it because it feels better than selling and you’ll get more long term business from it.

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Getting Started With GTD

Productivity Bits

I often get questions about how to get started with GTD. If you never heard of GTD before, Google the phrase “Getting Things Done by David Allen” Go ahead, read about GTD and I’ll be here when you’re ready. While you performed that search, you probably saw links to articles on how to get started with GTD. Ok, I’m really late into the game.

Lifestyle 145
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How Hiring Decisions Are Made

Job Advice Blog

Years ago, I had a large office in the Wall Street area with a personal secretary screening my phone calls, opening mail, taking dictation, and managing my calendar. Since then of course, the business world has changed. The next phase had executives sharing a pool of secretaries using floppy discs working on word processors. That [.].

Calendars 145
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Don't Get Lost in The Crowd at Your Next Executive Assistant Conference

Office Dynamics

I finally took time to attend my big industry annual conference related to training. It is called the ASTD conference and was held in Denver in early May. I had not been able to attend this event for several years due to Dave’s (my husband) battle with pancreatic cancer. I had remembered it was a large event – 8,000 – 10,000 attendees, more than 290 sessions, and more than 700 exhibitors.

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Mandatory COVID Vaccination Policy Template

New vaccine mandates and testing policies will affect employers with more than 100 workers. Get Paycor’s free, customizable vaccination policy template to communicate critical details and new requirements to your employees. Get Paycor’s Template today!

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Going Green to Save Green: 3 Money-Saving Office Solutions

Eco-Office Gals

The new eco-centric business model isn’t a fad to be canceled out by the next trend. While the environmental implications of the green business are obvious, the fact that going green can actually save your small business serious money may not be as well known. By turning your business green you may not only save some money, but you will also potentially boost your employee’s productivity, streamline your business model, improve office design, and reduce IT costs – which will only aid you

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Make Sure You "Know," Rather Than "Assume"

Virtual Moxie

How many times have you heard a suggestion and immediately cast it aside? Maybe your immediate thought was, “Nah… that won’t work!” But how do you know ? I understand that with experience and expertise comes an often nearly instant recognition of what will and won’t fit the bill, but with that gift often comes the droning of doing the same thing even in areas of life where there is no experience, much less expertise.

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Top 5 Tips for Business Credit Cards

The Small Business Blog

Top 5 Tips posts from the SME Blog are always full of hints and tips for small, home & micro business owners. 1. Using a credit card is actually a sensible thing for a business to do, provided they are going to be paying it off in full each month.

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Book Review: Small Town Rules

Small Business Labs

Small Town Rules - How Big Brands and Small Businesses Can Prosper in a Connected Community argues that a combination of social, economic, demographic and technology shifts have resulted in business in general looking more and more like business in a small town. The authors are two highly respected small business experts, Becky McCrae and Barry Moltz.   Becky is the author of Small Biz Survival , a well known blog on rural and small town business and Barry is an author, speaker and consult

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Big BUZZ – Big Giveaway?

Office Organization Success

The 4th Annual Done4You Giveaway of the Century is on fire! If you haven’t gone over there yet to see all the business and marketing services that are being given away…well, it’s time to do. so now! More than 50 contributors (including me!) have joined together to give away more than $1,000,000 in ACTUAL business services and other done-for-you products.

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Bounce Back After Failure

Office Dynamics

Has it been another week of adventure? A lot can happen between Monday and Friday, can't it? I’d like to focus today on Turning Failure into Success. Failure is a dirty word in the corporate world. And our success-oriented society often makes it difficult for those who fail to adjust. This negative attitude often forces people to take job-related failures personally, even if they had little to do with the actual events.

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PA Confidential

Practically Perfect PA

As assistants we are trusted with confidential information on a regular basis, we see our boss’ emails, we open their post and we often hear private details about other members of staff. A few weeks ago I wrote a blog on how to work effectively in an open plan office and I did touch on this subject but considering we often get asked in interviews how we maintain confidentiality I felt it was well worth revisiting this crucial skill.

Gossip 141
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Hello, Voice. I Recognize You!

Virtual Moxie

At the end of last week, D and I were watching TV and during a commercial break, I went to my office to get my iPad. As I picked it up, I noticed a running water noise. Stepping back out into our hallway, it only took a second to realize it was coming from our Master bath and, having taken two steps into our bedroom and encountering soggy carpet, another nanosecond to realize something was seriously amiss.

Forms 156
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Is Training the Right Solution?

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.