Office Dynamics

AUGUST 16, 2009

Guest Blogger Jeff Keller is back again! This time Jeff is offering up some advice on getting help with your career. It's the standard advice: if you want to advance in your career or find a new position, seek out people who are already succeeding in that field and learn from them. I can't argue with that principle. You can certainly shorten your learning curve by asking questions or by establishing an ongoing mentoring relationship.

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Administrative Professionals Mentoring Phones Learning 159

Office Organization Success

AUGUST 17, 2009

When you start working with a new one-on-one or high-end client you want to set the scene for your relationship together and make them feel that they really have made the right choice in deciding to work with you – even though YOU know that they have! Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”.

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Credit Card Fax Forms Policies 143

Virtual Moxie

AUGUST 18, 2009

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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2009 AT&T International Clothes 138

The Office Professionals Place

AUGUST 13, 2009

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Lets grow together! Thursday, August 13, 2009 Self Defense for Admins We are soldiers for the office. We fight in the battlefield we call the office.

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IAAP Filing Administrative Professionals Resume 125

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Payroll

Loosely Speaking

AUGUST 6, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Arizona Virtual Assistants Retreat Thursday, August 6, 2009 at 8:59 am // By: ktcosmos // Category: Virtual Assistant Resources Retreat Schedule VAC Luncheon Agenda Breakout Sessions Coupons & Discounts The first ever VA retreat here in Arizona is set for Friday August 28 – Sunday August 30 in Phoenix.

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2009 Agenda Social Media Phones 122

Clutter Coach

AUGUST 29, 2009

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Office Organization Success

AUGUST 5, 2009

Join me on September 2 at 11:00 am EST (New York) where I will share with you how to eliminate the overwhelm and frustration of running your online solo service business. My business has grown enormously over the past three years; I continually attract new clients, take time off whenever I want, and have doubled my income each year. . And this has happened because I’ve put in place systems that leverage my time and let my business run on autopilot.

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Stress 2009 AT&T Management 100

Virtual Moxie

AUGUST 25, 2009

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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Filing Email 2009 AT&T 126

The Office Professionals Place

AUGUST 24, 2009

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Lets grow together! Monday, August 24, 2009 Managing the Micromanager The job description did not include managing a micromanager. In essence, micromanagers are individuals who feel insecure about tasks being completed the way they want them done.

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Management 2009 Filing IAAP 109

BioTeams

AUGUST 5, 2009

In his new book, Dot Cloud: The 21st Century Business Platform , Peter Fingar suggests that if we stick with our current pyramid-style designs of our organizations, we will not be able to meet the growing needs of our communities in the high-change global economy and concludes that the discipline of bioteaming offers a vision of what successful teaming experiences look like in the interconnected world of the 21st century.

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Management 62

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

Equipment

Clutter Coach

AUGUST 13, 2009

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Office Dynamics

AUGUST 4, 2009

Hello, Blog readers! Jasmine Freeman here with a special blog post of my own for you. If you have been following Joan Burge via her blog , her books , her live seminars or her free webinar series, 26 Weeks to Administrative Excellence you have probably heard my name mentioned once or twice. It’s kind of funny to me to hear Joan talking about me. It’s also extremely flattering, and of course I do get a little embarrassed at times.

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Social Media Facebook Administrative Professionals Twitter 159

Get Organized!

AUGUST 20, 2009

Organizing Tips | Organizing Products | Organizing Services Thursday, August 20, 2009 Get Organized: Websites That Make Your Life Easier Every day, smart people come up with web resources that make our lives more efficient, more productive, and more organized. And while Im not smart enough to be one of those super intelligent beings, I AM smart enough to use their tools!

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Virtual Moxie

AUGUST 11, 2009

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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AT&T 2009 Facebook Interviewing 123

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Management

The Office Professionals Place

AUGUST 10, 2009

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Lets grow together! Monday, August 10, 2009 Surviving the New Boss There are two ways to make a lasting first impression on a new boss, do something really good or do something really bad.

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Filing IAAP Fax Social Media 100

Service Untitled

AUGUST 31, 2009

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Simple Returns with Amazon.com Douglas August 31, 2009 Customer Service Experience , Specific Companies No Comments I know this is my second pro-Amazon post in a week or so (the first was this one: Amazon Thinks Ahead ), but that’s just a coincidence that resulted from me using Amazon a lot over the last three weeks or so.

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USPS Customer Service Etiquette 2006 40

Clutter Coach

AUGUST 6, 2009

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Office Dynamics

AUGUST 2, 2009

I just got back last night from Minneapolis and the IAAP EFAM. Sunday, I flew in from Vegas for a quick but fabulous visit at IAAP's event. I was there to be a part of the OfficeArrow.com exhibit and to sign my two "work bibles" for the administrative profession: Become an Inner Circle Assistant and Underneath It All. I was happily amazed at the number of attendees who already knew of me through the Office Dynamics web site, Monday Motivators ezine , and already owned copies of my books.

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IAAP Staples Goals Training 159

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Interviewing

Musings of a High-Level Executive Assistant

AUGUST 31, 2009

During a three-hour conversation not too long ago, a friend and I briefly discussed what it means to truly be an adult. He remarked, for him, there was nothing definitive about adulthood and it was more of a gradual process. For me, it was hitting a milestone birthday and realizing the world didn't see me as a kid anymore and any mistakes I would make could no longer be blamed on youth or naivete.

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Learning 40

Virtual Moxie

AUGUST 31, 2009

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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The Office Professionals Place

AUGUST 5, 2009

The Office Professionals Place by Elite Office Concepts The purpose of this blog is to educate, enlighten, motivate, inspire, and strengthen office professionals to grow in their professional development. Lets grow together! Wednesday, August 5, 2009 Communication Case #2 - the Mind Reader More Adventures of the Pseudo-Listening Manager In this weeks episode of the Pseudo-Listening manager, Stanley Partial, is experiencing his clairvoyant capabilities - mind reading.

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Filing IAAP Fax Social Media 100

Get Organized!

AUGUST 31, 2009

Organizing Tips | Organizing Products | Organizing Services Monday, August 31, 2009 Get Organized: 5 Hidden Ways to Boost Bath Storage BHG has a wonderful article about finding some extra bathroom storage in not-so-obvious places. As we all know, bathrooms often run short on storage room, but with a little creativity, youll find more than you thought -- if you know where to look. (1) Carve Out a Niche The space between bathroom wall studs is just waiting for you to claim it.

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Equipment 2009 2010 Management 40

Advertiser: Aggregage

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Policies

The Marq

AUGUST 30, 2009

TheMarq A Human Perspective on Business and Life Flexibility Outside of the Gym I met with a senior executive at a local health science company this past week. I told him about my plans looking for employment in health care and my BHAG deadline of September 14. I also shared the hard truth that my leads have dried up over the past few weeks. He had one response, "be more flexible.

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Health 2009 Medical Agencies 40

Office Dynamics

AUGUST 24, 2009

It is never easy to do something that you have never done or only done a few times. My great assistant, Jasmine Freeman, has experienced a big stretch this past week and I am proud of her. Due to popular demand, Jasmine is coming out from behind the desk so admins everywhere can get to know her. This week, Jasmine was professionally videotaped. She put in about 6 grueling hours of taping to produce 5 short videos that you will get to see very soon.

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Networking Confidence Interviewing Skills 122

Musings of a High-Level Executive Assistant

AUGUST 28, 2009

Slowly a lot of my friends are getting married and bearing children. One of the most neglected areas of discussion and thought are finances and looking at the big picture amid the excitement of wedding planning and greeting the joys of parenthood. Among my group of friends who are mothers, some work and some don't. My sister is also hoping to have children soon and we had a passionate debate about why it's very important to keep working, at least part-time, even if you have young children.

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Medical Finance Retirement Resume 40

Virtual Moxie

AUGUST 4, 2009

Virtual Moxie - The Cure For The Common Virtual Assistance Practice I Want Moxie! And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Anastacia on Speed is the enemy of many good things. Renee on Speed is the enemy of many good things. Pam Ryan on Speed is the enemy of many good things.

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Keyboards AT&T 2009 Budget 100

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Collaborate

Service Untitled

AUGUST 6, 2009

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Crazy Drive-through Experience Douglas August 07, 2009 Customer Service Experience , Specific Companies 1 Comment I went to the drive-through at McDonald’s not that long ago and had what had to be one of the most absurd customer service experiences I’ve ever had.

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Credit Card Customer Service Etiquette 2006 40

Get Organized!

AUGUST 27, 2009

Organizing Tips | Organizing Products | Organizing Services Thursday, August 27, 2009 Get Organized: Alice.com Prepares You for the Unexpected It’s 4am and you, New Mom, have woken up for the 4th time because Junior needs a diaper change. You shuffle over to the changing table in a fog and reach for a diaper, only to find…nothing. Not a diaper in sight.

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2009 Budget 2010 UPS 40

The Marq

AUGUST 17, 2009

TheMarq A Human Perspective on Business and Life Missing the Forest for the Fire I bet youre thinking I meant to title this entry "Missing the Forest for the Trees." However, Im referring to a forest fire. One in particular. Last year I took a week-long camping trip with family and friends to Mammoth Lakes, specifically to Lake George. We went on many hikes when we were there.

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2009 Twitter Copyright Policies 40

Office Dynamics

AUGUST 26, 2009

I recently had a great conversation with a 25-year experienced admin. Her name is Paula. She was wondering how to deal with a manager who seemed to be intimidated by her knowledge and go-getter attitude. She has worked with this person for about 3 years. This is important to keep in mind because as I told Paula, she needed to establish boundaries in the very beginning as the manager became aggressive in her attitude and delegating with Paula.

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Assertiveness Confidence Management UPS 116

Speaker: Tim Buteyn

Let's set the scene: you’ve identified a critical performance gap in your organization and need to close that gap. A colleague suggests training, but you suspect there’s something going on that training can’t address. How can you determine if training is the right solution before you commit your budget and resources to a new training program? In this webinar, you will learn how to determine if training is the right solution using the Behavior Engineering Model.

Training