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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

Consider, for instance, an entrepreneur who has a great relationship with an essential supplier. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. keep it up.

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Getting Fired Up!

The Small Business Blog

Getting Fired Up! So, now it’s more important than ever to get your team fired up. If you want your staff to work harder then step it up a notch yourself. when I was managing people I learned fast that setting an example got the most response and number 4 helped keep people fired up. It is the only means.”

UPS 100
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Small Business World News Round-up - 2009/11/17

The Small Business Blog

Small Business World News Round-up – 2009/11/17 by Stefan Töpfer on Nov 17, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo!

2009 100
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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

That logo may look fine close-up on a business card. For instance, a pet food supplier would be a candidate for Emma to avoid as she may one day expand into pet foods. Your business’ customer service and general responsiveness are critical to your brand. They should augment your brand, not detract from it.

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Small Business World News Round-up - 2009/11/03

The Small Business Blog

Small Business World News Round-up – 2009/11/03 by Stefan Töpfer on Nov 03, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST.

2009 100
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Recession Business Start Up: Micro Business Co-op. | THE SMALL.

The Small Business Blog

Recession Business Start Up: Micro Business Co-op. No you are not – the former customers or clients have lost a supplier too. BUT think about it – are you the only party that is suffering here? You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

UPS 100