Success
SEPTEMBER 19, 2023
Consider, for instance, an entrepreneur who has a great relationship with an essential supplier. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely.
Success
OCTOBER 29, 2024
Similarly, Chris Bajda , an e-commerce entrepreneur and managing partner at GroomsDay , an online supplier of groomsmen gifts in Connecticut, says, “I have to admit that the BOI reporting requirement wasn’t always something that was on my radar. Here’s what business owners need to know to prevent significant repercussions.
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Small Business CEO
OCTOBER 29, 2020
If you are setting up a jewelry retail business, you’ll have to partner with suppliers and vendors that support you in delivering the right product to your buyers. Nevertheless, wholesale jewelry suppliers are not created equal. There’s wide variation in product, quality, customer service, and consistency.
The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
Catch Friday
MARCH 9, 2011
There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all!
Workplace Insight
JANUARY 17, 2024
We have been fortunate enough since then to win National Awards for our Customer Service, Website, Workplace Wellbeing programmes and marketing initiatives, all driven by our ongoing desire to help our clients work well, wherever and however they are working.
Service Untitled
JANUARY 18, 2012
Spokesperson for the company, Lisa Hawks blamed the glitches on their software supplier, Oracle which presumably can forecast demand and plan the coordinating inventory, but stated the problem was under control and wouldn’t happen again. It was impossible to deal with Best Buy’s customer service. What happened?
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