Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. I love that I can upload a video of my daughter’s flute recital, photos from my trip to Italy or, an Animoto video of my customer service book and share with customers, friends and Tweeple. Tag you are it!

Social Media 100

Social Media Customer Service 2009 2008 100

Success

JANUARY 18, 2024

This evolution has largely been driven by the rise of social media, influencer marketing and the emergence of innovative digital platforms. Grassroots marketing in the social media age A response to that yearning for connection and alignment in values can be seen in social media campaigns.

Social Media 306

Social Media Agencies 2014 2024 306

Success

OCTOBER 4, 2021

Be wary of social media. We’ve all accidentally given out more information than we intended to on social media. It’s also a good idea to ensure that you have the highest password and security settings enabled on your social media accounts, browsers and internet modems. Don’t use public wifi.

Social Media 317

Social Media Credit Card 2020 2019 317

The Small Business Blog

APRIL 22, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Entrepreneur, Shama Kabani (formerly Hyder) also believes in social media marketing. You can buy “The Zen of Social Media Marketing” here.

Social Media 100

Social Media 2007 2008 2006 100

Allwork

AUGUST 8, 2024

10 Key Considerations For Commercial Real Estate Owners And Investors Entering The Coworking Industry Entering the coworking industry involves navigating unique operational, financial, and customer service aspects that investors need to be prepared for.

International 278

International 2024 Social Media Collaborate 278

Tips From T. Marie

AUGUST 17, 2016

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

Customer Service 100

Customer Service Social Media Facebook Twitter 100

Customers Rock!

JANUARY 18, 2010

2010 may just be the year that companies start to focus on their customers and serving them well. Now, I am cautiously optimistic about this focus on customer service, but let me tell you why I feel this way. Brands are using a focus on customers as a competitive differentiator in their advertisements. What do you think?

Customer Service 100

Customer Service 2010 Social Media Credit Card 100

Success

NOVEMBER 16, 2021

Her blend of empathetic customer service and social media marketing saw it grow faster than she could have imagined, and she added a skin care line and two more clinics in Atlanta and Dallas. Social media is a tool that cuts both ways. However, Maegan advises being careful with your social media use.

Confidence 264

Confidence Social Media 2017 Customer Service 264

Tips From T. Marie

APRIL 20, 2023

While you have complete control over your schedule and work environment, you also have to take care of everything from administrative tasks to customer service on your own. Improved Customer Service A virtual assistant can handle customer inquiries and complaints, ensuring that your customers receive timely and professional support.

Customer Service 261

Customer Service Social Media Skills Email 261

Customers Rock!

JANUARY 10, 2012

A lot of businesses love social media because they feel it helps them spread the word about their organization and what they do. However, I strongly feel one of the most effective uses of social media is to build and deepen relationships with customers – be they consumers, clients, donors, or constituents.

Social Media 100

Social Media 2012 Twitter Agencies 100

Tips From T. Marie

JULY 27, 2011

As a Virtual Online Technology Assistant and a small business owner who has had a good deal of success using social media I’m often asked by others about how to use social media successfully for their own businesses. I just gave you the secret to making social media work for you and your business.

Social Media 100

Social Media Learning Twitter Phones 100

Make or Break Moments

FEBRUARY 10, 2010

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! By Becky Carroll CustServ By Meikah Delid Maximum Customer Experience By Kelly Erickson People2People Service By Maria Palma QA QnA By Tom Vander Well Return Customer By Joe Rawlinson (Joe and I both started customer service blogs in April 2005.)

Customer Service 100

Customer Service 2009 2008 2010 100

Office Dynamics

JULY 9, 2013

Social media has the power to connect professionals and consumers, making it a valuable tool in everyday business operations. For administrative and clerical professionals, social media can streamline communication and increase discourse. For a more informal, personal social media presence, use Facebook or Twitter.

Social Media 100

Social Media Administrative Professionals Facebook Customer Service 100

The Small Business Blog

AUGUST 13, 2013

The research highlighted that the most common causes of calls to businesses were to do with: Customers chasing information about deliveries, how to… Read the full article here: A simple approach to generating marketing content that will also help you deliver better customer service on: THE SMALL BUSINESS BLOG.

Customer Service 100

Customer Service Social Media 100

Success

JUNE 8, 2022

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. If the world’s most popular search engine was succeeded by a social media app, it may indicate a new era for the platforms that were once used solely for entertainment. Humanization.

Social Media 264

Social Media Agencies Calendars Forms 264

Make or Break Moments

AUGUST 10, 2010

Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Or would they? Share your tips for success here.

Customer Service 100

Customer Service 2009 2008 2010 100

Success

SEPTEMBER 10, 2024

Others make a living dog walking or pet sitting, performing task-based gigs, delivery driving, providing home improvement services, managing social media or transcribing audio files. Words of advice: “Get experience however you can,” says Christina Catania, freelancer and founder of Burro Social Co. in Los Angeles.

Social Media 246

Social Media Finance Skills Agencies 246

Success

MARCH 5, 2025

As a result, employees now have the opportunity to explore new in-person roles that emphasize marketing and customer service qualities. Todays customers expect engagement, not just a storefront. Others are shifting into logistics and fulfillment, where e-commerce growth has created an urgent need for skilled employees.

2025 147

2025 Expenses Social Media Customer Service 147

Make or Break Moments

JUNE 27, 2010

Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. Which is customer service for your business? hmmm sounds like the same thing. It is perhaps MORE than a strategy or a tactic.

Customer Service 100

Customer Service 2009 2008 2010 100

Success

JANUARY 30, 2023

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) A brand united by look, feel and message is the goal wherever the customer engages.

FedEx 278

FedEx Social Media Customer Service 2014 278

Customers Rock!

JUNE 26, 2011

However, in this case, the monthly email only serves as a reminder that this particular customer doesn’t have any more points with AirlineX – and that hurts. Customers are watching the actions of your company. It may be something that seems small to your organization which pushes the customer out the door.

Customer Service 100

Customer Service Credit Card Social Media Email 100

Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? The customers. The response? Sounds harsh?

Customer Service 100

Customer Service 2009 2008 2010 100

Success

SEPTEMBER 15, 2024

If you’re a freelancer, you must handle everything from accounting and marketing to customer service and project management. Tools Buffer : If you’re juggling multiple social media accounts, this user-friendly tool can schedule posts, track engagement and analyze performance across platforms.

Basecamp 264

Basecamp Social Media Project Management Collaborate 264

Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

Gifts 279

Gifts Customer Service Policies Social Media 279

Success

OCTOBER 19, 2021

And build them out for every type of media you may one day use. That includes banners of various sizes for social media as well as templates for brochures, catalogs, newsletters for your email marketing strategy —anything you may conceivably use as your business grows. Maximize brand scalability through social media.

Social Media 264

Social Media Suppliers Business Cards Health 264

Eco-Office Gals

AUGUST 21, 2013

Do you want to reduce your business’s carbon footprint and increase customer interaction and satisfaction at the same time? So is providing excellent customer service. The truth is that providing a nurturing environment for your customers can happen just as well virtually as it can in a face to face environment.

Customer Service 100

Customer Service Carbon Footprint UPS Social Media 100

Allwork

JULY 7, 2022

Sometimes these chatbots reach out to clients through email or social media, and other times they are the interviewers to which candidates must speak after applying for a job. . Have you ever interacted with a chatbot for customer service and found it frustrating? Do you have an advanced degree?

Interviewing 317

Interviewing Resume Social Media Google 317

Allwork

AUGUST 31, 2023

Social Media Integration Social media integration can create a virtual hive of activity like the buzz of conversations in your coworking hub. Mix and Mingle: Utilizing Social Media Platforms Imagine your website as the main event and social media as the after-party.

Social Media 289

Social Media Google AT&T Forms 289

Allwork

SEPTEMBER 13, 2024

Coworking operators are starting to integrate AI Coworking operators are increasingly integrating AI to streamline and enhance their business operations, and this integration primarily focuses on automating and optimizing sales and customer service processes. “It’s

2024 299

2024 USPS Customer Service Networking 299

Allwork

SEPTEMBER 7, 2023

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. The four recommended skills to develop as a community manager include data analysis, networking, social media, and digital skills.

Management 299

Management Salary Skills Social Media 299

Customers Rock!

MAY 28, 2012

Social Media CRM, or Social CRM, is getting a lot of air time these days. That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM. Consequently, many companies leave the task of social CRM to the marketers.

Social Media 100

Social Media Customer Service Twitter Facebook 100

Customers Rock!

AUGUST 16, 2012

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. In my book , I talk about Killer Customer Service.

Social Media 100

Social Media Customer Service Phones AT&T 100

Allwork

JANUARY 10, 2024

Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service. Their core mission is connecting people to one another, making sure everyone feels included and accepted in the workspace.

Calendars 299

Calendars Collaborate Social Media International 299

Success

AUGUST 16, 2021

You will easily integrate the platform with your business social media pages, too. Customer discount codes for marketing campaigns, reliable inventory tracking and strong customer service are all part of the package. User-friendly templates get you started in a hurry.

Credit Card 299

Credit Card Social Media Lifestyle Customer Service 299

Allwork

JUNE 29, 2023

To further enhance the sense of belonging and boost future sales, consider incorporating the following tips inspired by customer service courses: Foster team connections : Introduce new members to your entire team, enabling them to know who to approach for specific needs or inquiries.

Social Media 264

Social Media 2025 Collaborate Promotion 264

Customers Rock!

MAY 10, 2012

Good News for Social Customer Service. Having been a Lithium customer for the past two years, when I was the Verizon Community program manager and social media strategist, I am probably a bit different from other “thought leaders” who attended the briefing and the event.

Verizon 100

Verizon Social Media Customer Service 2012 100

Stephanie LH Calahan

AUGUST 20, 2012

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost. .  Sure, shutting down is something that can happen when you use a 3rd-party tool.

Customer Service 100

Customer Service Learning 2012 Twitter 100