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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

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7 Customer Service Books to Help You Level Up Your Business

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Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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Has Employee Training Gotten Dull? Use Gamification to Enhance It

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Employee training can often feel dull and tedious, especially if you are working remotely and doing it in a vacuum. During corporate employee training, gamification often entails adding points, badges, and rewards. This autonomy increases their intrinsic motivation and commitment to the training process.

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Is the Secret to Boosting Coworking Efficiency 24/7 Digital Receptionists?

Allwork

Read reviews and testimonials: Check online reviews and testimonials from other coworking operators to get insights into product quality and customer service. Provide training: Ensure your staff is adequately trained on how to use and maintain the app. A reception tablet can make this future a reality.

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Cultivating a Culture of Gratitude: The Transformative Power of Peer Recognition

Success

Training and resources: Provide training and resources to help employees articulate their gratitude effectively. Integrate values into performance reviews: Encourage managers to integrate value-based recognition into performance reviews.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

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