Make or Break Moments

JUNE 14, 2010

The purpose? To talk about Seth’s book Linchpins and what it means to make yourself an artist in your field and consequently indispensible.

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UPS 2009 Customer Service 2008 100

Make or Break Moments

DECEMBER 25, 2009

Our customers feel the same way. Their favorite product line or their favorite booth in the restaurant. It is the simple touches – remembering their name or how they take their coffee. Or just greeting them with pleasure in your voice so they know they are valued.

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Service Untitled

FEBRUARY 9, 2011

CEO of Tello, Joe Beninato says the service exists primarily to thank employees for their excellent customer service. How many times have we all been to restaurants or bars and have had great service, but there is too much confusion or it’s too crowded to search out a manager to give the employee a great review?

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Make or Break Moments

MAY 20, 2010

In customer service words, I believe we can take that to mean that we never give up in our effort to provide every customer the best experience; when it is easy and when it is challenging. *Okay, the date consisted of him sending a batboy over to the stands with a ticket to his seats behind the Reds dugout.

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Service Untitled

AUGUST 25, 2011

Peter Shankman is an author and frequent customer service blogger who has an impressive 100.000 Twitter followers, so the other day he used an experience to allegedly show how companies treat their good clients. Still the benefits of this grandiose scene can at least be a lesson in the importance of listening to social media.

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Small Business CEO

OCTOBER 14, 2013

Social media has invaded modern life and anyone not on any of the big three platform is practically unknown. Although long overdue, businesses are finally embracing social media as the new platform to make them known. However, businesses are now beginning to see social media in a new light.

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Service Untitled

OCTOBER 17, 2011

At the time and day this poor service happens we are angry, and we vow the moment we get home we will get a letter out to the CEO of the company and reiterate the miserable events of either our last purchase or service. Still imagine all the damage this entire bad customer service experience has had on the business.

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The Small Business Blog

JANUARY 20, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Steve Said on January 26th, 2010 at 3:38 pm I often find that CI is overlooked by small businesses especially regarding restaurants for example.

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Service Untitled

APRIL 8, 2011

There is a small Japanese restaurant in my area that used to have crowds upon crowds waiting outside its doors for the inexpensive, but most exquisite sushi and Japanese fare. When a customer didn’t follow the dictated regimentation, the store owner would say, “No soup for you! photo credit: Ambernectar 13.

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Customer Service Restaurants Social Media Purchasing 40

The Small Business Blog

MARCH 20, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Emmanual Opanuga is opening a shoe store chain , focusing on customer care while understanding the price pressures in this business.

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The Small Business Blog

NOVEMBER 13, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Now it was time for one of my most important tasks – market research: would i actually have any customers? You want the whole tree."

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The Small Business Blog

NOVEMBER 30, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? The Latest Entrepreneurial Fantasy Is Selling Cupcakes : Move over restaurants and bed-and-breakfasts. You want the whole tree."

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2009 UPS 2008 2007 100

The Small Business Blog

JANUARY 13, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? I’ve got 26 restaurants within a mile of me, and many are on the same three streets! (in You want the whole tree." 1 week ago More updates.

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Service Untitled

NOVEMBER 8, 2013

No doubt we have all been victims of bad customer service, and no doubt we have left companies and moved on to their competition because the experience, at least in our own eyes for the moment, had been intolerable. How is the customer treated? Is the service we expect now provided? Is there an apology for making us wait?

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Credit Card Customer Service 2005 Social Media 40

Service Untitled

DECEMBER 17, 2013

We must strive to deliver all that we have promised on our websites, in our flyers, and on social media. To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide?

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Customer Service Holidays Social Media Restaurants 40

Service Untitled

APRIL 16, 2010

Service Untitled The blog about customer service and the customer service experience. There was no problem with customer loyalty because the stores had no competition, that is – until the appearance of the mall. Customer focus development Customer focus is more than just adding directions to your.

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Customer Service Credit Card Restaurants Etiquette 40

Small Business CEO

AUGUST 10, 2010

Positioning email marketing against social media leaves marketers at a loss because they fail to capitalize on the individual strengths of both these channels. Email marketing gives businesses the ability to build a deeper relationship with customers, while social media helps to reach a broader audience.

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Social Media 2001 Email Restaurants 40

Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

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Customer Service Etiquette 2010 Social Media 40

Service Untitled

MARCH 24, 2014

Amazon’s $20 increase for Prime members certainly drew a lot of derogatory hoopla this past week with social media and forums all buzzing with criticism about the 25% hike. And so all of that brings some ideas to promote customer loyalty in smaller businesses.

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2005 Customer Service 2014 Social Media 40

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Let me tell you about ezCater with over 100,000 restaurants to choose from nationwide and 24/7 customer support.

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AT&T Retirement Travel Networking 90

The Small Business Blog

SEPTEMBER 19, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? A YouTube channel reviewing local restaurants. You want the whole tree." 1 week ago More updates. Digg Furl Netscape Yahoo!

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Loosely Speaking

OCTOBER 29, 2008

That means that you can: jump in anywhere, and talk about anything share links to sites and photos and your social media identities elsewhere ask questions directly to others in the conversation What to say? Where to start? Here are some ideas to get us going: 1. How did you get started in this business?

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2008 AT&T Networking Purchasing 100

Success

DECEMBER 5, 2024

Conduct a competitive analysis : Study both direct and indirect competitors , focusing on their pricing, customer service, branding and distribution channels. Identifying barriers to entry, like high startup costs or strong customer loyalty, can help hone your competitive approach.

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