Remove Customer Service Remove Restaurants Remove Review
article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

article thumbnail

How to Survive a Recession, According to a 91-Year-Old Business

Success

To keep the 76,000-square-foot store running with only 120 employees, down 40% from the prior year, and with 50% fewer staff in the restaurant, they had to find efficiencies like streamlining the restaurant menu. My dad told me: ‘Rick, if you want the restaurant to run well, be in the restaurant.’ Great advice.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Once Upon a Time in Marketing: The Power of Storytelling

Success

Upon being told the restaurant didn’t offer such a meal, she explained that her husband was in stage four cancer and had lost his appetite—except that he now craved a meatball sandwich. A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says.

2003 279
article thumbnail

Rate customer service from your iPhone

Service Untitled

CEO of Tello, Joe Beninato says the service exists primarily to thank employees for their excellent customer service. How many times have we all been to restaurants or bars and have had great service, but there is too much confusion or it’s too crowded to search out a manager to give the employee a great review?

article thumbnail

Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

LEADERASSISTANT.COM

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

article thumbnail

44 Ways to Kick-Start Your New Year

Success

Review your expenses as a couple. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Ask restaurant servers for low-sodium options—you’d be surprised how eager they are to help. Are you doing the things you love the most? Stop smoking.

Mentoring 345
article thumbnail

Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.