Make or Break Moments

JUNE 27, 2010

Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. A tactic, again from the dictionary is a plan, procedure, or expedient for promoting a desired end or result. hmmm sounds like the same thing.

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Success

JUNE 30, 2021

Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. Respondents answering 9 or 10 are considered promoters. Too obvious?

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Andrea Kalli

MARCH 25, 2010

Now, thanks to social media, it is something that can really happen for small, efficient, and ultra-effective internet businesses. Today, businesses can take less advice from promotion-packed business books and a lot more from historic strategy. For years, the idea of the ambitious upstart was limited to the realms of fiction.

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Allwork

SEPTEMBER 13, 2024

Another trend seen at the conference was the rising popularity of virtual offices; by leveraging these platforms, companies can benefit from their established networks and marketing expertise — enabling a broader reach and more effective promotion of available spaces.

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JANUARY 10, 2024

Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service. Hosting a range of events promotes an inclusive workspace — which provides another outlet for community engagement.

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Allwork

JUNE 29, 2023

To further enhance the sense of belonging and boost future sales, consider incorporating the following tips inspired by customer service courses: Foster team connections : Introduce new members to your entire team, enabling them to know who to approach for specific needs or inquiries. So, what can you do to overcome this hurdle?

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Eco-Office Gals

DECEMBER 23, 2012

Pretty much everyone has jumped aboard the social media bandwagon at this point, garnering likes, pluses, retweets, and the works along the way. But aside from reaching out to new customers through these popular online and mobile platforms, you may be interested to know that they are a virtual wellspring for promotions.

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Allwork

AUGUST 31, 2023

Social Media Integration Social media integration can create a virtual hive of activity like the buzz of conversations in your coworking hub. Mix and Mingle: Utilizing Social Media Platforms Imagine your website as the main event and social media as the after-party.

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The Small Business Blog

JUNE 4, 2013

Business Advice Business Marketing Customer Service Marketing/PR business advice customer care Facebook small business tips Social media for business' Business Advice Business Marketing Customer Service Marketing/PR business advice customer care Facebook small business tips Social media for business'

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Allwork

MAY 22, 2024

One example is a surgeon honing their technique on a virtual patient, or a customer service rep navigating challenging scenarios. Promote your VR/AR offerings through your website, social media channels, and email newsletters. Mistakes become valuable learning experiences, boosting confidence and competence.

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Success

NOVEMBER 24, 2022

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. We [heard] stories from our sales team in the field that veterinarians [said], ‘It’s not my responsibility to promote pet insurance,’” Tomsic said. Consumers love the story, too.

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Make or Break Moments

MAY 7, 2010

Fast forward to today and the abstract experiment is now a concrete treatise on the state of social media and marketing best practices as a whole. Read all about it and then order your copy.

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Make or Break Moments

APRIL 14, 2010

p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media. This regional economic development trade summit is the brain child of Rita Singh from Miraj International. The keynote address will be given by Ms. For more information visit SA-consulting group.

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Customers Rock!

MAY 5, 2011

The Hidden Power of Your Customers is a book about how to focus on your current customers so that you can lengthen and strengthen your business relationship with them, thus bringing about increased customer loyalty, customer advocacy, and ultimately increased referrals. But customer service is not enough.

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Success

SEPTEMBER 6, 2021

Any less and you attract too many needy customers. More, and they will expect white-glove customer service. Or a service? 1 most effective sales tool; the statistics show that social media just can’t compete. Social media can be powerful if done well, but it’s not easy. You need help.

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Make or Break Moments

JANUARY 4, 2010

Maggie Kelly, VP of marketing for American Banking Association said “We’re seeing people move back to more product-specific promotions.&# Marketers for banks understood the concern and changed their primary message to one of safety and soundness but in many cases that has begun to change.

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Make or Break Moments

FEBRUARY 4, 2010

Send these empty-nesters a direct mail package promoting the fun and value of the Disney experience for adults , or a package targeting grandparents with grandkids for that segment of the mailing list. Append those records with current demographic data to see how many are families with grown children or adults who are now grandparents.

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Eco-Office Gals

OCTOBER 7, 2013

If digital is new to you then it can seem intimidating, but with just a few starting points you can promote your brand intelligently without a scrap of paper in sight. A blog allows you to become an authority in your field, build up a loyal audience and give you some meaty content to promote via social media – fantastic for your customers.

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Andrea Kalli

MAY 6, 2010

You can get the word out about your products, promotions and anything else you want to tell the world about your business. Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. They will change your business!"

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Small Business CEO

MAY 9, 2013

For cash strapped small businesses social media can be a cheap and effective way to promote your business/brand and increase revenue. At the same time many SMBs don’t properly utilize social media or ignore it altogether. Do set up social accounts on all the relevant social platforms for your business.

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Make or Break Moments

JUNE 28, 2010

However, there is always that desire to be promoted and have more opportunities to make a difference. My opportunity came in 1999 when I was promoted to Director of Corporate Stores and moved to Ohio to work in the home office. I had about 50 franchise locations that I assisted.

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Small Business CEO

DECEMBER 18, 2009

For most small businesses, social media should be one weapon in your arsenal - not your entire marketing strategy. Look for smart ways to integrate social media into your current marketing efforts. Here’s some tips for smart social media integration. Social media is fragile in this way.

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The Small Business Blog

SEPTEMBER 14, 2010

Use marketing techniques such as social media marketing, and search engine optimization, to promote your business online. Offer fantastic customer service, and more and more people will come back to your business and tell others about it. There are no secrets to business success, no matter what anyone may say.

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Service Untitled

DECEMBER 10, 2010

You’re most likely sending out emails, brochures, and promotions with greetings of the season, but what happens after the lights are removed and the tree is packed away? Are you still showing your customers that you appreciate their business all year round? Don’t just promote your product, but give something valuable.

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The Small Business Blog

SEPTEMBER 7, 2010

But what is the best way to promote business growth? Last month T-Mobile, as part of their ‘ Business Sense ’ campaign, carried out a survey on business growth, via the social networking site, Linked In. Make sure that your customer service is up to scratch, though. Make sure your business is there!

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Service Untitled

FEBRUARY 2, 2011

I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? Other choices might include customer service, redesign of the work place, or an enlightenment of a stale, outdated company presence.

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Service Untitled

FEBRUARY 6, 2013

There’s hardly a moment when someone isn’t consulting Google to learn more about a product, a person, or a service. While the digital realm can indeed help all of us to buy smarter, perform better, and be better educated, can it ever replace a human at the hub of customer service? Treat the customer with respect.

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Andrea Kalli

JUNE 17, 2010

Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom.

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Andrea Kalli

JUNE 17, 2010

Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom.

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2010 Training Skills Social Media 100

Service Untitled

APRIL 28, 2011

Green marketing is not just the weekend garden place you can go to buy fresh vegetables, fruits, and home-made goods in your community; it is a tried and true marketing strategy to get more customers and make more money. Let’s face it; it’s all part of customer service.

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Andrea Kalli

MAY 14, 2010

Using Videos to Develop the Perception of a Personal Relationship With Target Audiences When pursued correctly, video marketing can be an extremely effective tool to promote your small business. Internet Marketing Promotion Services and Website SEO Services -- Topsy.com May 14th, 2010 at 2:51 pm [.] Andrea I know, I know.it

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Service Untitled

OCTOBER 8, 2013

Since customer service is now getting more and more complicated because prices have become so competitive, does it also depend on a better defense or one of offense? Avoid loss by targeting customers who may be leaving and look for ways to keep them before they run over to the competition.

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Service Untitled

AUGUST 7, 2012

Although someone who loves your service may only tell one or two new potential customers, the flip side of dissatisfied customers can wind up with the loss of 20 customers – both current and in the future. So what’s a local merchant to do to cultivate their customers’ loyalties?

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Service Untitled

APRIL 4, 2011

In real estate sales, there is a lot more to successful customer service than dealing with just customers and clients. Homes are listed in multiple listing services, and thousands upon thousands of other selling realtors are there to sell a listed home. In real estate listing is the game. photo credit: thomasy7.

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The Small Business Blog

APRIL 18, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Mumby Said on April 20th, 2010 at 4:49 pm Really harnessing the power of social media can be invaluable to small businesses. You want the whole tree."

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Andrea Kalli

APRIL 6, 2010

Using Videos to Develop the Perception of a Personal Relationship With Target Audiences When pursued correctly, video marketing can be an extremely effective tool to promote your small business. Patty Dost said: RT @AndreaKalli New: Tips for Managing Incoming Emails from Customers [link] [.] They will change your business!"

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The Small Business Blog

APRIL 1, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Your business could offer a range of t-shirt designs to select from a catalogue as well as making custom shirts to order. You want the whole tree."

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