Your future growth is not about your prices, it’s about your customer service and your people
The Small Business Blog
DECEMBER 28, 2010
Today, rather than me telling more stories of how and why that could work, I thought I’d share with you the content and insights of a presentation that I came across recently from Jo Causon, the CEO of the Institute of Customer Service , that she gave at a conference in November of this year. speed of service.
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