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The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Their reports are not reflective of a company as a whole and were not based on specific policies. photo credit: dave416.
Service Untitled The blog about customerservice and the customerservice experience. Delivering superior customerservice is also a perception. A customer’s perception of an issue is often different than the actual circumstance. At a local.
If you’re listening AT&T and Verizon, you may want to take note that you lost my business. Keep in mind, the whole process took me about a week, with three visits to the T-Mobile store and a couple of calls to T-Mobile customerservice to decide on a new plan.
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