Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG
The Small Business Blog
MARCH 23, 2010
Build your own network! Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them.
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