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5 Ways to Include Soft Skills on Your Resume

Success

For example, if you’re interested in a project management role, highlighting your time management and analytical thinking skills may be more important than focusing on customer service or creativity. If you have a mentor, discuss where your soft skills may be lacking and brainstorm ways to improve.

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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely. After hours, he stuck around to help mentor students in robotics.

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Top 5 Tips for Working With a Mentor

The Small Business Blog

Top 5 Tips for Working With a Mentor by Stefan Töpfer on Jan 25, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Make sure that the mentor is aware of what you want from them e.g. cashflow advice. Develop a network of mentors you can rely on for good advice.

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How Emotional Intelligence Can Improve Your Work Life

Success

EI is a sought-after trait in job candidates, especially for leading teams or working in customer service. If you are unsure how to develop empathy, try reading literature or watching TV shows with complex characters and discussing these personalities with a friend or mentor. Communicate directly.

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44 Ways to Kick-Start Your New Year

Success

Find a mentor. Ask questions of mentors and peers. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Who knows, that may be the very thing that you need to break out into a brilliant new future. Take stock and charge forward. Why didn’t I win them last year?

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Why AI Is The Missing Link In Building Strong Corporate Culture

Allwork

While much of the focus of AI applications today is on supply chain efficiency, more effectively identifying relevant customer segments, improving customer service, and eliminating wasteful internal processes (all clearly very important), the potential of AI to significantly boost organizational learning is an untapped opportunity.

Learning 299
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How to Make More Money

Success

If you’re an entrepreneur: Do you have a product, a program or a service to offer to the world? Are your distribution, capabilities and customer service all world-class? Look around at who else you could help, who else could you mentor and how else could you contribute more? How well have you dialed in this offering?

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