Customer Service Learning Survey Training 
Success
AUGUST 12, 2021
Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.
Success
JULY 31, 2024
Employee training can often feel dull and tedious, especially if you are working remotely and doing it in a vacuum. During corporate employee training, gamification often entails adding points, badges, and rewards. The competitive and storytelling nature of these tools makes learning new skills more fun and interactive.
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Success
AUGUST 17, 2021
You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .
Allwork
JUNE 15, 2023
What’s going on: A survey published by KPMG , a professional services firm, reveals that almost two-thirds (65%) of the 225 U.S. executives surveyed believe generative AI will have a high or extremely high impact on their organization in the next three to five years.
Workplace Insight
APRIL 15, 2024
According to the survey, nearly two-thirds (63 percent) feel the skills needed for their role will change in the next five years, with 15 percent expecting significant changes. Workers believe hospitality and food services employees will be the second-most resilient to AI replacements (45 percent), followed by healthcare workers (44 percent).
BMT Office Administration
JULY 30, 2024
According to a LinkedIn survey, 9 out of 10 global executives agree that soft skills are more important now than ever. Hard skills, also called technical skills, are measurable, job-specific abilities learned through education, training, or on-the-job experience.
Service Untitled
MAY 6, 2013
The ultimate success of a company is predicated on exceptional customer service experiences. For post-sales service, Consumer Reports ranked Apple Customer Service ahead of other companies for best PC tech support with the company scoring an 86 out of a possible 100 points. P PRESENT. L LISTEN.
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