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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

include: Self-awareness Self-regulation Internal motivation Empathy Social skills Together, these attributes enhance your ability to create strategic partnerships, make better decisions, lead more effectively and build a safe and thriving work culture. It reflects your inner drive as well as your passions.

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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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How To Build A Thriving Coworking Community

Allwork

Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service. Their core mission is connecting people to one another, making sure everyone feels included and accepted in the workspace.

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Why AI Is The Missing Link In Building Strong Corporate Culture

Allwork

While much of the focus of AI applications today is on supply chain efficiency, more effectively identifying relevant customer segments, improving customer service, and eliminating wasteful internal processes (all clearly very important), the potential of AI to significantly boost organizational learning is an untapped opportunity.

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7 Must-Do Actions to be Successful in Your Career as an Administrative Assistant

Office Dynamics

Whether these morning meetings take place in person or over the phone they are vital to the executives and assistants team success. How can you deliver over-the-top customer service to your internal and external customers? Have the courage to update old, unproductive habits. Dare to cross boundaries!

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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