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What Makes Good Customer Service?

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Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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The Technology Wave In The Service Industry | Joseph Pascaretta COO at WORKWAVE

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Joe Pascaretta Joseph Pascaretta, the Chief Operating Officer at WorkWave, is a seasoned professional known for his expertise in business operations, program management, and customer service. Joseph’s unique perspective and industry knowledge promise to provide an engaging and enlightening conversation on this pivotal topic.

Finance 301
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Quantum Computing Explained: Transforming The Future Of Work At 158 Million Times The Speed

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Quantum computing would provide unparalleled computational power, revolutionizing industries such as financial services, healthcare, supply chain logistics, cybersecurity, and AI/machine learning. These advancements can drive innovation across technology and manufacturing industries. Will the workforce be able to keep up?

Skills 306
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Flexible Space Association 2023 Award Winners Announced

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The flexible workspace industry came together on Thursday 23 November 2023 at The Landmark Hotel in Marylebone, West London, as the Flexible Space Association (FlexSA) hosted its highly anticipated annual Gala Dinner and unveiled the prestigious FlexSA Awards 2023 winners.

2023 130
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The Ultimate Handbook for Remote Work from Home Jobs

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Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you. Industries such as information technology, healthcare, education, marketing, and customer service are just a few domains where remote work flourishes.

Salary 326
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Unlocking The Future: A Comprehensive Guide To AI-Driven Career Excellence

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AI is poised to massively boost the global economy and provide professionals across industries with tools to enhance their careers. Currently, 91% of leading global companies are continuously investing in the AI industry, and by 2030, AI is estimated to contribute $15.7 trillion to the global economy.

Skills 290
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What Is Professional Development? We Unpack the Essentials

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But it can also offer traction for a career change, such as when a solopreneur takes on the soft skills required for presentations or sales. Network expansion : Build professional connections with peers, industry stakeholders and clients. Take advantage of these opportunities including industry-related webinars. Don’t be shy!

Skills 312