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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.”

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The Power of Reinvention: 5 Major Career Pivot Stories with Happy Endings

Success

Beyleveld’s marketing strategy was to exceed expectations at every touchpoint, from aesthetics to customer service to the quality of instructors. “I I liked that we were meeting whistleblowers in the back of pizza restaurants. It lit something up in me—I’d stay up through the night studying how people were doing it.”

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Guest services and planning needed to create a ‘Wow’ experience in buffet style holiday feast

Service Untitled

Buffets traditionally save on labor costs and provide an excellent venue to showcase a restaurant’s best food and service. In a resort area such as South Florida, the ‘”WOW” experience includes customer service, atmosphere, cuisine, and of course – location. ” photo by: faith goble.

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The golden rules of customer loyalty

Service Untitled

To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Most of us have experienced customer service at its best and its worst. Take that time to work on customer retention.

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How to ‘WOW’ customers at a buffet

Service Untitled

Listed on the National Register of Historic Places, the Breakers Hotel sits on 140 acres of manicured lawns, hedges, pools, spas, hotel rooms, and exquisite restaurants. From the moment one arrives, the promise of a truly regal customer experience is realized. And the “WOW” customer service experience began.

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Consumer Reports’ fast food survey echoes public demand for service

Service Untitled

In the name of competition, fast food establishments are judged on their food, their customer service, and customer experiences. Customers want innovative meals, and they want great value with cheap prices. When one of the stores opened in Texas, traffic was backed up for miles. Good service valued over good food?

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

CONNECT WITH NICOLE Nicole on LinkedIn Bosun Solutions Mic’d Up Booking ABOUT NICOLE Nicole Grinnell is the CEO of a multi million dollar company and has a passion for helping other business owners find affordable solutions to help grow their business. EzCater helps assistants like you and me succeed at work and makes our lives easier.

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