Service Untitled

JANUARY 31, 2011

Manchester Airport’s Terminal in London introduced holographic customer service agents today. Yes, no kidding, and the holographic images, reproduced from real-life customer agents Julie Caper and John Walsh have been deployed at the entrance to the security area of the airport. photo credit: ssoosay.

Customer Service 40

Customer Service Holidays AT&T Travel 40

Service Untitled

APRIL 11, 2012

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

Service Untitled

APRIL 10, 2012

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

Service Untitled

FEBRUARY 27, 2013

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.

Customer Service 40

Customer Service Staples Holidays Clothes 40

Service Untitled

NOVEMBER 11, 2010

Applebee’s Restaurants plan to serve more than one million free meals to active, reserve, and veteran military service personnel across the country today in honor of Veteran’s Day. The holiday was originally named Armistice Day, but in 1954 President Dwight D. What a stellar example of customer service!

Customer Service 40

Customer Service Restaurants Holidays 40

Service Untitled

MARCH 14, 2011

As the popularity of online shopping continues to grow by giant leaps, so does the need for online customer service. When I go to the mall, service representatives use hand gestures and facial expressions to convey a message to me. .&# Is self-service better than live customer service?

Customer Service 40

Customer Service Restaurants Agencies Holidays 40

Make or Break Moments

AUGUST 7, 2010

Here is a blurb from a blog written in 2005 about Treasuring your Customers written by Kirsten Osolind : August 7 marks “Treasure Your Customers Day.&# Rewarding customers means more than quirky holiday discounts and thank-you cards.

2005 100

2005 2009 Customer Service 2008 100

Service Untitled

FEBRUARY 22, 2011

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

Customer Service 40

Customer Service Negotiating Expenses Social Media 40

Service Untitled

APRIL 28, 2011

Green marketing is not just the weekend garden place you can go to buy fresh vegetables, fruits, and home-made goods in your community; it is a tried and true marketing strategy to get more customers and make more money. Let’s face it; it’s all part of customer service.

Customer Service 40

Customer Service Clothes Social Media Environment 40

Service Untitled

MARCH 19, 2013

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

Customer Service 40

Customer Service 2005 2012 AT&T 40

Service Untitled

MAY 11, 2011

Even if you decide to send a holiday greeting, why not tie a small candy cane, a bell with a ribbon, or even a sealed piece of festive candy? Customers and clients always like to be recognized. Never forget to ask your customers about your customer service. What do they think about your business?

Customer Service 40

Customer Service Gifts Holidays AT&T 40

Service Untitled

MAY 10, 2011

Even if you decide to send a holiday greeting, why not tie a small candy cane, a bell with a ribbon, or even a sealed piece of festive candy? Customers and clients always like to be recognized. Never forget to ask your customers about your customer service. What do they think about your business?

Customer Service 40

Customer Service Gifts Holidays AT&T 40

Service Untitled

NOVEMBER 22, 2011

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.

Customer Service 40

Customer Service Credit Card Holidays Policies 40

Service Untitled

AUGUST 8, 2011

Customers are empowered with online resources to share opinions. It can happen anytime of day, night or special holiday; the new reality is for businesses to reaffirm good client communication and show the public that we really do care. What are the golden rules of knock-down, kick-butt, customer service? Whether we.

Customer Service 40

Customer Service Social Media Training Agencies 40

Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

Customers Rock!

MAY 5, 2011

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Eco-Office Gals

JANUARY 18, 2011

When your green business is in need of business cards, stationary, brochures or holiday cards you should at least consider printing responsibly. Because of all these aspects of green business, great customer service and competitive pricing, they are my go-to printer for my clients needs! Water-based aqueous coating.

Business Cards 100

Business Cards Customer Service Holidays Promotion 100

Service Untitled

SEPTEMBER 15, 2011

Primarily the best defenses against customers sitting in front of their computers and buying products is to compete in price, selection, and customer service. Customers like to touch, feel, and taste; it’s all part of the retail experience. photo credit: sancho_panza.

Customer Service 40

Customer Service 2014 Holidays Purchasing 40

Service Untitled

DECEMBER 25, 2010

Just a quick post today to wish everyone a happy and safe holiday. As always, thank you for reading, sending in post ideas, linking to Service Untitled, commenting, and more. Thanks again and happy holidays, The Team at Service Untitled. Please enjoy some time with your family and friends. photo credit: Paigey Pics.

Holidays 40

Holidays 2006 2011 Customer Service 40

Service Untitled

NOVEMBER 19, 2010

The holiday campaigns have begun; sales all over television, billboards, and online social media. Possibly Related Posts: Publix announcing online-curbside customer service I’m originally from the coastal mid-section of New Jersey, and. So as a seasoned shopper, I look to the companies I trust. photo credit: SoWa Sundays.

Holidays 40

Holidays Customer Service Social Media Confidence 40

Service Untitled

NOVEMBER 24, 2010

On Monday, Consumer Reports published its first Naughty and Nice Holiday List. Their website does not offer a customer service phone number. So often the holiday shopping frenzy can cloud a buyer’s perspective under the tempting cloak of the word “sale.&#

Holidays 40

Holidays Verizon Customer Service Policies 40

Eco-Office Gals

NOVEMBER 28, 2010

When researching for a host they topped the list with their 130% wind powered hosting, but I quickly discovered their customer service & uptime is top notch! Finally, Stay tuned to Eco-Office Gals this week for more Green Gift Giving Giveaways just in time for the holidays! Don’t Forget! Extra Viral Discount!

2010 100

2010 Purchasing Twitter Holidays 100

Service Untitled

NOVEMBER 26, 2012

Buffets traditionally save on labor costs and provide an excellent venue to showcase a restaurant’s best food and service. In a resort area such as South Florida, the ‘”WOW” experience includes customer service, atmosphere, cuisine, and of course – location. ” photo by: faith goble.

Holidays 40

Holidays Customer Service Restaurants Travel 40

Customers Rock!

APRIL 26, 2010

Kevin Hillstrom of MineThatData shared his experiences with some major apparel companies: At Lands’ End, professionals had to help out in the warehouse, or on the phones, during the holiday season and during bad weather. You learn a lot about customers doing that.

Social Media 100

Social Media Customer Service Phones Holidays 100

Success

AUGUST 1, 2024

Beyleveld’s marketing strategy was to exceed expectations at every touchpoint, from aesthetics to customer service to the quality of instructors. “I Nguru is currently seeking investment for her startup to help companies and medical boards encourage their staff to make the most of holidays from a wellness perspective.

Travel 130

Travel Medical Salary 2021 130

The Small Business Blog

NOVEMBER 9, 2009

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. — ST.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

FEBRUARY 14, 2010

You could find possible investors anywhere, even while on holiday. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Pitch your business as often as possible.

2007 100

2007 2008 2006 2009 100

Service Untitled

DECEMBER 6, 2013

In a study titled “Amazon Can’t Do That” polling 1,500 consumers spanning the three generations of Millennial, Gen X, and Boomers research group, WD Partners concluded that shoppers still prefer feeling, walking around, and gathering with friends and families during the holiday shopping season. photo by: cruiznbye.

Customer Service 40

Customer Service Holidays Gifts Purchasing 40

The Small Business Blog

OCTOBER 26, 2009

Businesses plan low-key parties this season : With the start of the holiday season weeks away, many small business owners are planning holiday parties for employees and clients despite the still wobbly economy. The future of our city is small business development,&# said Hall, 45.

2009 100

2009 UPS 2007 2008 100

Success

DECEMBER 14, 2022

Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. In her words, she “lets her difference sparkle.” The man was sad because “Santa Claus couldn’t come.” ROBYN PASSANTE.

2017 279

2017 Gifts 2012 2001 279

Service Untitled

NOVEMBER 28, 2011

Small businesses can answer their own phones instead of having to “press one” to begin the maze of customer service, as well as actually do hands on personal service for customers while they wait. All in all, it seems like a positive holiday shopping season with merchants thinking positive thoughts.

Customer Service 40

Customer Service Holidays 2011 Purchasing 40

The Small Business Blog

FEBRUARY 7, 2010

Victor Said on February 24th, 2010 at 7:10 am The only issue I have with students is that during certain times of the school year they are too busy or unavailable (exams, holidays, breaks), but definitely worth it. Jay Said on February 20th, 2010 at 8:33 am thanks for sharing a informative tips.i

2007 100

2007 2008 2006 2009 100

Stephanie LH Calahan

JULY 1, 2011

What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! We offer new customers a two hour one-on-one consultation with a BatchBlue Onboarding Specialist to help them customize their account to their specific needs. I know this to be true! 

Interviewing 100

Interviewing Google Docs Customer Service Google 100

Service Untitled

DECEMBER 17, 2013

To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Most of us have experienced customer service at its best and its worst. Take that time to work on customer retention.

Customer Service 40

Customer Service Holidays Social Media Restaurants 40

Laughing all the Way to Work

JULY 12, 2010

I finally had a chance to sit down and read your book over the holiday. Holidays (Public) in Canada and the United States Canadian Holidays U.S. Holidays Humour "A cheerful heart is good like medicine." Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Excellent material! 411 Look Up 411.ca

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

JULY 17, 2013

For the luxury brands, buyers insist on the quality of merchandise accompanied by exceptional customer experiences. Within minutes of entering a boutique, can a prospective buyer be confident of a friendly atmosphere, of comfortable surroundings, and that of a customer service consultant capable of expertly assisting without being annoying?

Customer Service 40

Customer Service Holidays Clothes Social Media 40

Service Untitled

SEPTEMBER 10, 2009

Service Untitled The blog about customer service and the customer service experience. All we need is for senior leaders to occasionally walk through our areas, show interest in what we do, spend time understanding what we are learning from customers, and thank us for our contribution.&#

Customer Service 40

Customer Service Etiquette Holidays 2006 40