Customer Service Health Suppliers 
The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
Success
OCTOBER 19, 2021
Revisiting our example of Emma’s Dog Treats, pet health and happiness should be key in her values media. Her brand also reflects values of pet love, health and well-being. Meanwhile, a service she uses herself offers great training for disobedient pets. But naming her particular supply region would not be as scalable.
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The Small Business Blog
AUGUST 24, 2007
Cost Cutting for Small Business – Payment Terms by Stefan Töpfer on Aug 24, 2007 There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last, without warning. This is like a 24% p.a. Digg Furl Netscape Yahoo!
The Small Business Blog
AUGUST 24, 2007
Cost Cutting for Small Business – Payment Terms by Stefan Töpfer on Aug 24, 2007 There are two ways to get better payment terms from your suppliers – make sure you know what the pricing is and negotiate the payment terms last, without warning. This is like a 24% p.a. Digg Furl Netscape Yahoo!
The Small Business Blog
NOVEMBER 17, 2009
If the supplier knows you are ready to buy for the right price they will cut you a deal. Promise to buy from one supplier for better payment terms, like 60 or 90 days. Getting a better price is especially easy to do right now, since suppliers are tripping over themselves to get business. Get better payment terms by negotiation.
The Small Business Blog
AUGUST 23, 2007
To perform a basic small business fixed cost health check , ask yourself the following questions: Do I know where all the money is going every month? In this first part, I would like to talk about fixed costs in small business. Am I in control of my spending or have I abdicated this function to someone else? Digg Furl Netscape Yahoo!
The Small Business Blog
AUGUST 8, 2010
They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
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