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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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How to Make More Money

Success

If you’re an entrepreneur: Do you have a product, a program or a service to offer to the world? Are your distribution, capabilities and customer service all world-class? They’re reading celebrity gossip magazines. How well have you dialed in this offering? Is your messaging tight? Is your marketing world-class ?

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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44 Ways to Kick-Start Your New Year

Success

Overall, whether it’s gossip from co-workers, violence in the media, pessimism in your own thoughts or other influences, make conscious efforts to reduce your exposure to the negative. Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg.

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Disengaged Employees are the Silent Killer

Energage

They gossip around the watercooler. Most of all, disengaged employees cost your organization countless dollars in lost productivity, quality, and poor customer service. Five Employee Survey Tips to Help You Spot the Warning Signs. “I I had no idea we have so many disengaged employees.”. They wish they were anywhere but at work.

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Is The EA Role Right For You?

Musings of a High-Level Executive Assistant

You are reliable, trustworthy, and don’t gossip. You have a customer service attitude with the sophistication, grace, and diplomacy of royalty. -You are organized, pay attention to detail, and are borderline anal retentive. You are good with following through, keeping in touch, and you rarely lose anything.

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Ep 241: Elena Navarro on Corporate Culture, Toxic Workplaces, and Maintaining Confidentiality

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. So there’s a lot of, you know, office gossip and stuff like that.

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