This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Imagine how much more receptive the customerservice representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
If you’re an entrepreneur: Do you have a product, a program or a service to offer to the world? Are your distribution, capabilities and customerservice all world-class? They’re reading celebrity gossip magazines. How well have you dialed in this offering? Is your messaging tight? Is your marketing world-class ?
Money, of course, is important, but what about the customer? Providing excellent customerservice is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
Overall, whether it’s gossip from co-workers, violence in the media, pessimism in your own thoughts or other influences, make conscious efforts to reduce your exposure to the negative. Todd Duncan , sales expert and co-author of The 10 Golden Rules of CustomerService: The Story of the $6,000 Egg.
They gossip around the watercooler. Most of all, disengaged employees cost your organization countless dollars in lost productivity, quality, and poor customerservice. Five Employee Survey Tips to Help You Spot the Warning Signs. “I I had no idea we have so many disengaged employees.”. They wish they were anywhere but at work.
You are reliable, trustworthy, and don’t gossip. You have a customerservice attitude with the sophistication, grace, and diplomacy of royalty. -You are organized, pay attention to detail, and are borderline anal retentive. You are good with following through, keeping in touch, and you rarely lose anything.
ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customerservice team. So there’s a lot of, you know, office gossip and stuff like that.
This makes Twos caring leaders and excellent customerservice reps, but can also hinder efficiency. Ideal work environment: Interpersonal sharing is valued Productivity-boosting tip: Set boundaries Productivity-busting habit to watch out for: Gossip. Type Three: The Achiever.
We organize all of the trending information in your field so you don't have to. Join 208,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content