Remove Customer Service Remove Gifts Remove Phones
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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Offer sales, discounts and gifts as surprise perks.

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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You LOST Me At “Hello”

Make or Break Moments

And yet the product he is selling is geared towards those wanting to provide a retrospective of someone’s life- perhaps a gift you give toward the end of someone’s life. Moments when you begin to develop a lifelong relationship with your customer. A sensitive product.

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Rebecca Minkoff: ‘I Never Set Out to Be a Rule Breaker’

Success

If I had taken the safe route and always done as I was told, when I was told, where I was told, I’m pretty sure I would still be answering the phones at my father’s office in Florida. There’s nothing wrong with working for my dad or answering phones; it’s just not what I’m meant to do.

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105 Ways to Put Customers First » Make or Break Moments

Make or Break Moments

It is also true with our customers. If we put them first in all we do – the customer service experience improves. Word circulates that your business is the customer-friendly business. A great gift for a new business owner or store manager, Put Customers First is just $9.95.

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44 Ways to Kick-Start Your New Year

Success

Call one of your children on the phone. I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. Plan your next day’s schedule and prioritized to-do list before you leave work. Drink 10 glasses of water.

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