Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. From that group he formed Hudson for Haiti and we raised quite a bit of money that night for the relief effort.

2009 100

2009 Customer Service 2010 Social Media 100

Customers Rock!

SEPTEMBER 6, 2011

Organizations should be asking this question: Which companies have the best practices in customer focus across all industries ? I recently exchanged Facebook messages with Deb Robison , a smart marketing and social media gal. She wanted to share a customer service story with me and get my take on it. Is that fair?

Customer Service 100

Customer Service Social Media Credit Card Email 100

Make or Break Moments

JANUARY 7, 2010

I learned today from CustServ that the cost of lost customers equals 338.5 Further investigation from CustServ’s blog led me to the article from Genesys that shares the details of the customer service survey of 16 countries. BILLION a year ! It all starts with the relationship! “It all starts with a relationship.&#

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

DECEMBER 21, 2009

The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. I understand that the company wants to put their best foot forward and reassure the reader they have what the reader is looking for – but does that build a relationship?

2009 100

2009 Customer Service 2008 2010 100

Catch Friday

OCTOBER 6, 2010

Social media can be your tool for minimizing the confusion of the public with any issue related to your business. When you practice active social media marketing or even active online public relations then you are taking active part in building and maintaining your business’ reputation online.

Social Media 40

Social Media Twitter Facebook Customer Service 40

The Marq

OCTOBER 26, 2009

TheMarq A Human Perspective on Business and Life Social Media Not a Panacea Some will find this as no surprise: social media is NOT the answer to every challenge in business. How will all the services work together in the future? That doesnt mean that this is the only way social media will be used.

Social Media 40

Social Media 2009 Twitter Phones 40

Make or Break Moments

MAY 6, 2010

Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers. Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions.

Collaborate 100

Collaborate 2009 Customer Service 2008 100

Make or Break Moments

JANUARY 25, 2010

During a lull in the afternoon, I mentioned the fact that they really just filled out order forms. Did they recommend lens treatments like scratch protection, tinting and ultraviolet ray protection? They didn’t ask any questions and they made no recommendations. For me it was an “ah – ha&# moment.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

SEPTEMBER 3, 2010

Claire’s prefers customers who pay with credit cards Or perhaps Claire’s only wants you to spend LESS than $40 It is better to receive two bad $40 checks than one $75 bad check Gosh.

Credit Card 100

Credit Card 2009 Customer Service 2008 100

Make or Break Moments

APRIL 23, 2010

The forms included teacher recommendations, grade point average and their class standing. When she called asking me to be part of the selection committee, I jumped at the chance to work with her even though this was a task for which I had no experience.

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

JULY 19, 2010

Do you take the time to address the prospect by name rather than a generic form letter? Have you taken the extra step of additional testing or certifications or memberships? Do you have testimonials? Do you anticipate their needs and offer them options? And oDesk has been a great resource.

Cover Letter 100

Cover Letter 2010 2009 Customer Service 100

The Small Business Blog

MARCH 19, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Things to remember: The legal form that your business takes will affect numerous aspects of your business trading. You want the whole tree."

2008 100

2008 2007 2006 2009 100

The Small Business Blog

JULY 14, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? If you are operating through a limited company the form you use is CT41G. To register you need to complete form VAT1. You want the whole tree."

UPS 100

UPS 2006 2007 2008 100

Office Dynamics

JANUARY 13, 2016

Salesforce cites data from a paper published by Forrester stating that 42 percent of customer service representatives are unable to efficiently deal with customer issues due to outdated user interfaces and other forms of archaic systems. In the end, an efficient business is one that shaves away time-wasting activities.

Google Docs 100

Google Docs Google Collaborate Social Media 100

Service Untitled

JUNE 14, 2013

So are there different levels of service for credit card customers depending on one’s credit and past financial history? Unfortunately some credit card companies rate the effectiveness of their customer service representatives by how quickly they can get the consumer off the phone, and then onto the next.

Credit Card 40

Credit Card Customer Service Social Media Medical 40

The Small Business Blog

SEPTEMBER 26, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Enter the details on a form on the Purchases & Sales pages of ‘Cashbook’ to record any invoices to or from your business. You want the whole tree."

2006 100

2006 2007 2008 2009 100

The Small Business Blog

MARCH 9, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? In an age of corporate scandals, suspicious customers, and budgets with very little breathing room, there is simply no substitute for being an ethical company.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 21, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? In fact keeping business failure at bay, may very well depend on your ability to form these teams, in your office or virtually. You want the whole tree."

2007 100

2007 2008 2009 2006 100

The Small Business Blog

MARCH 17, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? For many businesses in the UK it will be useful for them to have some form of an exit plan in case the day comes when it seems like the right time to sell.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

MARCH 28, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Attempt to form a training co-op with other local companies to cut costs. You want the whole tree." 1 week ago More updates.

Budget 100

Budget Training 2007 2008 100

The Small Business Blog

MARCH 20, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Francis Xavier Sixth Form College in London. Quality, customer service and a niche market, what could possibly go wrong.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

AUGUST 11, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2006 100

2006 2007 2008 2009 100

The Small Business Blog

APRIL 8, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Consider forming a partnership with websites relating to the local area in order to offer discount coupons for your service (e.g.

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

NOVEMBER 16, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

NOVEMBER 30, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2009 100

2009 UPS 2008 2007 100

The Small Business Blog

MARCH 12, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

DECEMBER 29, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? No you are not – the former customers or clients have lost a supplier too. You want the whole tree." 1 week ago More updates.

UPS 100

UPS 2008 2007 2009 100

The Small Business Blog

JUNE 29, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? In the simplest form this means having more money coming in than is going out. You want the whole tree." 1 week ago More updates.

2010 100

2010 2007 2008 2009 100

The Small Business Blog

MAY 17, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? I invite Panelist, participants and obviously readers of this blog to feel free and correct / add to my notes in the form of blog comments. [.]

2006 100

2006 2008 2007 2009 100

The Small Business Blog

OCTOBER 28, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

MAY 20, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

UPS 100

UPS 2008 2007 2009 100

The Small Business Blog

OCTOBER 17, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JUNE 29, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

Legal 100

Legal 2006 2007 2008 100

The Small Business Blog

NOVEMBER 19, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

MAY 12, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? From April 2011, HMRC will no longer accept paper form tax returns and accounts from companies. You want the whole tree." 1 week ago More updates.

2007 100

2007 2008 2010 2009 100

Recruit CRM

JUNE 9, 2021

Its Text Analyzer eliminates any form of biased wording in your job postings, making it easy for you to engage with passive and active candidates. LinkedIn: Your Ultimate Social Media Recruiting Tool There's no better place than LinkedIn for recruiters and hiring managers. Being a professional network, 59.9%

Agencies 52

Agencies Social Media Interviewing Forms 52

The Small Business Blog

NOVEMBER 13, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My idea was to ask for a 50% deposit on innitial orders until there was some form of a customer relationship set up.) You want the whole tree."

2007 100

2007 2008 2009 2006 100