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BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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The Rocket Money App Can Help Bring You One Step Closer to Financial Freedom

Success

But without the right tools, tracking every purchase can feel tedious. Plus, if your bank ever charges you overdraft or late fees, Rocket Money helps you get those refunded, keeping your finances in check. Reviews were mixed on Rocket Money’s customer service, but users seemed generally happy with the help they received.

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Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

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Bookkeeping made easy – WinWeb CashBook | THE SMALL BUSINESS BLOG

The Small Business Blog

Enter the details on a form on the Purchases & Sales pages of ‘Cashbook’ to record any invoices to or from your business. Use the balance outstanding column, on the Purchases & Sales pages, to check how much money you owe or chase any money owed to you. Digg Furl Netscape Yahoo!

2006 100
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Top 10 Small Business Trends for 2015

Small Business Labs

Already in use by Apple and other major retailers, Beacons are being used for applications such as in-store customer service notifications, special upgrade offers and personalized marketing messages.    3. This is rapidly changing as growing numbers of firms successfully raise money via crowdfunding platforms.

2015 100
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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Many equipment manufacturers offer free training to companies that purchase their products. If you have close links with customers that have a standardised training routine already in place, consider working with them to train your employees also. Don’t overlook the usefulness of this. Digg Furl Netscape Yahoo!

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Takeover Disasters | THE SMALL BUSINESS BLOG

The Small Business Blog

Here are some of the biggest mistakes made by companies during takeovers: Inadequate due diligence – You need to have done extensive research into the finances, existing contracts and liabilities of the company you are buying in order to avoid lawsuits, extra expenditure or loss of sales. As for the culture. Digg Furl Netscape Yahoo!

2008 100