Remove Customer Service Remove Filing Remove Social Media
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34 Great Tools for Boosting Your Freelance Business

Success

If you’re a freelancer, you must handle everything from accounting and marketing to customer service and project management. Basecamp : Provides a central hub for project communication and collaboration with to-do lists, chat, file storage and more, keeping everyone on the same page.

Basecamp 264
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Create a Customer-Focused Social Media Strategy » Make or Break.

Make or Break Moments

There are many uses for participating in social media, but for me – the best benefit is the ability to connect with our customers – or our potential customers. I have put together a Customer-Focus Social Media Strategy workbook that I offer FREE to help get you started.

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The Zen of Social Media Marketing

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Entrepreneur, Shama Kabani (formerly Hyder) also believes in social media marketing. You can buy “The Zen of Social Media Marketing” here.

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Social Media Basics for Bootstrap Businesses

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? With the growth of Social Media it is easier than ever for a bootstrap business to effectively market their small business start-up.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. You want the whole tree."

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Social CRM: An Idea Whose Time has Come?

Customers Rock!

Social Media CRM, or Social CRM, is getting a lot of air time these days. That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM. Consequently, many companies leave the task of social CRM to the marketers.

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Welcome Smart Marketing Strategy

Make or Break Moments

In the post, Why Customer Data is Essential for Effective Marketing – Especially for Your Customers Jean shares a personal example of how Disney and Chase bank missed the boat when it came to using the historical customer data they had on file.