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If you’re a freelancer, you must handle everything from accounting and marketing to customerservice and project management. Basecamp : Provides a central hub for project communication and collaboration with to-do lists, chat, file storage and more, keeping everyone on the same page.
Good CustomerService Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance. You can follow any responses to this entry through the RSS 2.0
» « Previous Entries This entry was posted on Friday, August 11th, 2006 at 9:33 am and is filed under Accountants/CPAs , WinWeb. It is not often that one can find a partner, which fits in so perfectly with our own development focus. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing. « WinWeb Pitch of the Week – Digistar Solutions The Customer Is Always Right! Use a specific business calendar to keep a reminder of your schedule.
Buying the best insurance for your Business : It’s important to pay close attention to the kind of insurance you buy for your small business; otherwise you could face a shock when you file a claim. You can follow any responses to this entry through the RSS 2.0 Responses are currently closed, but you can trackback from your own site.
They all have to do their part by providing excellent customerservice. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
So instead of digging through file folders and your “sent&# email, here are five suggestions for setting up quick and dirty business processes and organizing your information for easy access:… &# Being organized from day one will save you a lot of time and help you to stay focused on your business – not your office.
Thanks Rob Smorfitt Said on September 2nd, 2007 at 9:13 pm Is a lack of finance not a symptom rather than the cause of SME failure. Is a lack of finance not due to poor planning, uncontrolled growth or a poor business? As you suggested, they fail often blame a lack of finance for their failure. this a financ eproblem.
« Why Your Small Business Needs A SWOT Good CustomerService Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. If you have additional tips, please share them in the comments section. Ignore your spendings on CS & u’r toast.
by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. You can follow any responses to this entry through the RSS 2.0
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!
Theodore Levitt (1925-2006) US management theorist, Inc (February 1981) To view previous quotes, click here « Small Business World News Round-up – 2009/11/10 Top 5 Website Design Tips » « Previous Entries This entry was posted on Saturday, November 14th, 2009 at 7:35 am and is filed under Business Quotations.
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Rupert Murdoch (b.
&# by Stefan Töpfer on Nov 28, 2009 « WinWeb Announces £10′000 Business’09 Finalists Dubai World – British Banks Building Castles In The Sand » « Previous Entries This entry was posted on Saturday, November 28th, 2009 at 11:42 am and is filed under Balderdash. Digg Furl Netscape Yahoo!
Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments CustomerService Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Clare Short (b.
1917) US comedienne To view previous quotes, click here « Top 5 Tips on Making Big Changes New Year – Small Business Quote of the Week » « Previous Entries This entry was posted on Tuesday, December 29th, 2009 at 7:00 am and is filed under SME-Blog. Phyllis Diller (b. Digg Furl Netscape Yahoo!
» « Previous Entries This entry was posted on Thursday, September 28th, 2006 at 12:28 pm and is filed under Balderdash. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
» « Previous Entries This entry was posted on Thursday, September 10th, 2009 at 7:00 am and is filed under Business Ideas. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
« Book Review: A Bit on the Side by Jasmine Birtles Introducing: The Small Business Bookshop » « Previous Entries This entry was posted on Saturday, February 2nd, 2008 at 11:59 am and is filed under Finance , find funding. you must also start thinking about your finances to be able to support your business.
» « Previous Entries This entry was posted on Wednesday, August 15th, 2007 at 6:46 pm and is filed under Business Checklists , Finance , plan cash-flow. « Small Business Checklist: Getting Payed Grow your small business – success or failure will follow. You can leave a response , or trackback from your own site.
Darling we’re out!&# » « Previous Entries This entry was posted on Thursday, October 18th, 2007 at 11:49 am and is filed under Finance , Health Check , Home Business , Outsourcing , Sales , Virtual Assistants , Work/Life Balance , be successful , bootstrap , do a SWOT plan , do a reality check , do bookkeeping. ,
« Good CustomerService Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Richard Frank Said on March 29th, 2010 at 5:30 am Good customerservice will go a long way.
» « Previous Entries This entry was posted on Monday, January 21st, 2008 at 11:14 am and is filed under Question & Answer. The fact that there are plenty of highly profitable companies, with for instance bad customerservice, does not mean they are not loosing customers. Thanks for your good points.
Simpson « Top 5 Tips for Writing a Staff Handbook Top 5 Basic Advertising Tips » « Previous Entries This entry was posted on Wednesday, March 10th, 2010 at 2:30 am and is filed under CustomerService , SME-Blog. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly. Your customerservice must be top-notch. Provide content that will appeal both to the readers of the site and also to search engines. Use the website to provide speedy help and assistance.
« Ideas – Small Business Quote of the Week Worsening Access To Finance For UK Small Business » « Previous Entries This entry was posted on Monday, November 16th, 2009 at 7:27 am and is filed under Business Checklists. If you have additional tips, please share them in the comments section.
Ethics And Small Business » « Previous Entries This entry was posted on Thursday, October 18th, 2007 at 9:26 am and is filed under Accountants/CPAs , Question & Answer , Small Business / SOHO , Sole-Trader , Suppliers , start-up in business. « Q & A: Can I be a sole-trader while still being employed?
Opinions – Small Business Quote of the Week » « Previous Entries This entry was posted on Friday, November 20th, 2009 at 12:08 am and is filed under WinWeb. Find out more and watch business videos @ WinWeb TV « How To Make This Recession Work For Your Small Home Business. Digg Furl Netscape Yahoo!
« Small Business World News Round-up – 209/11/24 Lord Alan Sugar:&# I have nothing further to say to you…!&# » « Previous Entries This entry was posted on Tuesday, November 24th, 2009 at 6:41 pm and is filed under WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
To view previous quotes, click here « New Year – Small Business Quote of the Week Top 5 Tips on Building a 6 Month Cash Reserve » « Previous Entries This entry was posted on Saturday, January 9th, 2010 at 7:45 pm and is filed under Business Quotations. You can follow any responses to this entry through the RSS 2.0
» « Previous Entries This entry was posted on Monday, January 25th, 2010 at 7:10 am and is filed under Business Checklists. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
» « Previous Entries This entry was posted on Monday, February 15th, 2010 at 7:03 am and is filed under Business Checklists. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
Good Business: A Reputation of Integrity » « Previous Entries This entry was posted on Monday, March 8th, 2010 at 7:00 am and is filed under Business Checklists. « Don’t Let Empty Pockets Hold You Back! You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
» « Previous Entries This entry was posted on Monday, April 5th, 2010 at 7:00 am and is filed under SME-Blog. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
» « Previous Entries This entry was posted on Tuesday, April 27th, 2010 at 9:58 am and is filed under WinWeb. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
» « Previous Entries This entry was posted on Thursday, May 13th, 2010 at 7:30 am and is filed under SME-Blog. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
« The Centre of Your Small Business Top 5 Ways of Maintaining Virtual Relationships » « Previous Entries This entry was posted on Saturday, May 22nd, 2010 at 7:28 am and is filed under Pitch of the Week. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.
« Social Media Basics for Bootstrap Businesses Top 5 Tips for Hands-On Leadership » « Previous Entries This entry was posted on Saturday, May 29th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
« Working From Home Basics Top 5 Tips for Using Technology in Marketing » « Previous Entries This entry was posted on Saturday, June 5th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.
Top 5 Tips for Running a Successful Business Website » « Previous Entries This entry was posted on Saturday, June 12th, 2010 at 7:36 am and is filed under Pitch of the Week , WinWeb. « Is Your Business Blogging? You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
« A Personal Invitation to the Launch of The Business Incubation Centre, Luton Top 5 Biz-to-Biz Sales Tips » « Previous Entries This entry was posted on Saturday, June 19th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0
« Finding Your Feet In The Business World Top 5 Ways of Increasing Business Speed » « Previous Entries This entry was posted on Saturday, July 17th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
« Being In Business Means Being Online Top 5 Tips for Writing Content for a Small Business Website » « Previous Entries This entry was posted on Saturday, July 24th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
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