ProAssisting Blog
DECEMBER 14, 2023
They manage schedules, handle emails, organize files, and take care of various administrative duties. Enhanced Customer Service Excellence Delivering exceptional customer service is imperative. This enables business leaders to focus on strategic initiatives without getting bogged down by administrative tasks.
Success
SEPTEMBER 15, 2024
If you’re a freelancer, you must handle everything from accounting and marketing to customer service and project management. Basecamp : Provides a central hub for project communication and collaboration with to-do lists, chat, file storage and more, keeping everyone on the same page.
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The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
Success
JUNE 26, 2023
Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance. If you find a mistake, file a dispute to remove the error and clean up your record. And don’t automatically select the lowest price. Raise your deductible.
Customers Rock!
MAY 28, 2012
That’s the perspective many customer service experts have had toward social media-based customer service, or social CRM. With so much noise in the social channel, is it worth it to ferret out a few random requests for customer service? Next, establish service specific social media properties.
Make or Break Moments
FEBRUARY 4, 2010
In the post, Why Customer Data is Essential for Effective Marketing – Especially for Your Customers Jean shares a personal example of how Disney and Chase bank missed the boat when it came to using the historical customer data they had on file.
Service Untitled
MARCH 4, 2011
Except for well-paid banking executives, I doubt there are many people who would not agree that banks need to improve their customer service skills. While everyone will agree the objectives of any business are to make a profit and satisfy customers, the first aim needs the second aim to achieve results. Last year, 2.87
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