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Add Full Contact Details: It should be easy for your customers to contact you. That should include email address, website address, phone number, fax, company address. Every single literature, email, box or brochure of yours should have your full contact information. You contact details should be everywhere as much as possible.
You will operate through your website and have a number of options (e-mail, fax or phone) about the way you collate personal data (such work experience and qualifications) from your client. Another option would be to develop a questionnaire page on your website which would allow the client to enter all the details you will need.
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