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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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Must We Multi-task? Maybe it's better not to.

Office Dynamics

I believe that our obsession with technology - with cell phones, computers (as well as e-mails and instant messaging), pagers and fax machines - is creating a lot of stress in our lives. Hardly a movie, play or public event can be enjoyed without the interruption of someone's cell phone or beeper. Takes notes, if needed.

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Must We Multi-task? Maybe it's better not to.

Office Dynamics

I believe that our obsession with technology - with cell phones, computers (as well as e-mails and instant messaging), pagers and fax machines - is creating a lot of stress in our lives. Hardly a movie, play or public event can be enjoyed without the interruption of someone's cell phone or beeper. Takes notes, if needed.

Fax 100
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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Be sure to include this form on a separate page so that your client can fax back their credit card details to you.

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How to fix/remove 'Winweb Security' Virus/Malware. | THE SMALL.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

3 Simple Steps to Creating Your Own Customized Marketing Action Plan. This goes beyond the professional, courteous, customer service that is part of your business but extends into the “experience” of your business – it’s about how you make your clients feel and the experience they get as a result of working with you.