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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Maximize Growth with Virtual Service Providers

Tips From T. Marie

Today, virtual service providers are practically superheroes in business capes (without the unwanted attention a cape gets you). We’re talking about experts who manage your marketing campaigns, consult on your growth strategies, and even whip up customer service workflows like it’s no big deal. Ready to Ride the Virtual Wave?

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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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How to Create the “VIP Experience” for Your Clients with a Welcome Packet

Office Organization Success

Whether you’re a coach, VA, or other service professional when you work one-on-one with your high-end clients you need to develop the “VIP experience” so that your clients feel that they are more than “just another client”. Be sure to include this form on a separate page so that your client can fax back their credit card details to you.

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Must We Multi-task? Maybe it's better not to.

Office Dynamics

I believe that our obsession with technology - with cell phones, computers (as well as e-mails and instant messaging), pagers and fax machines - is creating a lot of stress in our lives. Bottom line: We can actually be less effective, create mistakes, feel less happy and be less customer-serviced oriented when we multi-task.

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Must We Multi-task? Maybe it's better not to.

Office Dynamics

I believe that our obsession with technology - with cell phones, computers (as well as e-mails and instant messaging), pagers and fax machines - is creating a lot of stress in our lives. Bottom line: We can actually be less effective, create mistakes, feel less happy and be less customer-serviced oriented when we multi-task.

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Service Untitled» Blog Archive » How Customer Service Can Create.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Brands that are able to lead with quality customer service and innovating products are able to retain customers and turn them into brand ambassadors.